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Public Tickets

Shannon Albert conflict with WP media galleryClosed   wpDataTables   Updated July 26, 2022 at 6:44pm   6 Most recent comment from Miloš Jovanović:Hey, Shannon My apologies for such waiting time, sorry about that.-In the latest ChangeLog, i can see devs made this patch note :BugFix: Fixed issue with Gutenberg and editable tables for media upl ... Dev Adhikari Custom Field : AttachmentClosed   Amelia   Updated July 26, 2022 at 3:54pm   11 Most recent comment from Miloš Jovanović:Hi, Dev No problem. I will keep following the development for a fix, hoping that the devs make it in time when they launch another update.Fingers crossed.Thank you. Ovidio Empty customer_full_name on cancellation emailClosed   Amelia   Updated July 26, 2022 at 1:35pm   10 Most recent comment from Miloš Jovanović:Hi, Ovidio I have confirmation from our QA testing Team, they are able to replicate all of these issues.Thank you very much for helping us to display the "issue behaviour" with the videos, and detai ... Frédéric Prud\'homme My employee wants to book an appointment as a clientClosed   Amelia   Updated July 26, 2022 at 12:47pm   4 Most recent comment from Uroš Jovanović:Hello Frédéric,Glad to hear that.Please reach out to us if you have any other questions. Morten Ellegaard Custom booking formClosed   Amelia   Updated July 26, 2022 at 12:34pm   6 Most recent comment from Miloš Jovanović:Hi, Morten We will do our best to be as quick as possible, and of course, to provide the most effective support going forward.- I understand exactly what you mean, it is one thing to change labels, ... Elchin Abdullayev Translation IssueClosed   Amelia   Updated July 26, 2022 at 11:46am   6 Most recent comment from Miloš Jovanović:Hi, Elchin  Sorry for all the waiting time. I will get help from our 2nd level Team, to see what's the best way to tackle this issue. I can still only see English US locale on the booking pa ... Dr Navneet Goyal RefundClosed   Amelia   Updated July 26, 2022 at 11:43am   13 Most recent comment from Uroš Jovanović:Hello Navneet,We double-checked from our end and the refund has gone through successfully on the C29th of June, just as you can see on the screenshot below:Can you please double-check that, and in the ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 26, 2022 at 11:37am   2 Most recent comment from Marko Davidović:Hello Rosenyl, Thank you for reaching out to us.You have the option in Amelia/settings/general settings called Default phone country codeThere you can choose whether you will have a fixed country cod ... Arash Packages not showingClosed   Amelia   Updated July 26, 2022 at 11:25am   9 Most recent comment from Uroš Jovanović:Hello Arash,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Danielle jordan not receiving email notificationsClosed   Amelia   Updated July 26, 2022 at 10:49am   2 Most recent comment from Marko Davidović:Hello Danielle, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... David The client accountClosed Pre-purchase questions for Amelia   Updated July 26, 2022 at 10:44am   2 Most recent comment from Marko Davidović:Hello David, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Customers can either pay in person or they need to pay up front for the appoin ... Barry Ritson Multiple bookings/peopleClosed Pre-purchase questions for Amelia   Updated July 26, 2022 at 10:15am   2 Most recent comment from Marko Davidović:Hello Barry, Thank you for your interest in our product.Amelia is a booking plugin for appointments that cannot be transferred to the next day, so it cannot be used for the multiple day's option. ... Marco Fettes Booking notification is not sentClosed   Amelia   Updated July 26, 2022 at 10:38am   12 Most recent comment from Miloš Jovanović:Hi, Philippe I am happy to say that the issue seems fixed.The QA testers are unable to replicate it anymore, and i can confirm on my Test site, now my Dummy customers are getting pending , as well ... Iryna Filtering - Checkbox ColourClosed   wpDataTables   Updated July 26, 2022 at 9:56am   4 Most recent comment from Aleksandar Vuković:You're welcome Iryna, sorry for the delay.You can use this CSS to color the checkboxes outside of the modal: .wpdt-c .wpDataTableFilterSection .wdt_checkbox_option input[type=checkbox]:checked::b ... Lokesh Kumar Amelia Loading ProblemClosed   Amelia   Updated July 26, 2022 at 8:11am   2 Most recent comment from Marko Davidović:Hello Lokesh Kumar, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3090814/ For ...