As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

anani Lawson Amelia auto update not workingClosed   Amelia   Updated July 28, 2022 at 10:39am   2 Most recent comment from Marko Davidović:Hello Anani, Thank you for reaching out to us.Thank you for the compliments, we will continue to improve Amelia. Auto updates are possible in Amelia, it all depends on your site settings. You also nee ... Callum Edwards Displaing file upload in tableClosed   wpDataTables   Updated August 4, 2022 at 6:30pm   6 Most recent comment from Miloš Jovanović:Hi, CallumThank you for your patience, we 've been advised by our devs.Inputting content through the form is done by Gravity - our plugin is only loading what is saved/stored by the Gravity Form. ... Philipp Hofstetter scroll issueClosed   Amelia   Updated July 28, 2022 at 3:18pm   5 Most recent comment from Miloš Jovanović:Hi, PhilippI can confirm that our developers have flagged this now, officially as a bug. Thank you very much for pointing it out for us. The developers will do their best to make a fix as soon as po ... Michael Montefusco Apex ChartsClosed   wpDataTables   Updated July 28, 2022 at 10:04am   2 Most recent comment from Miloš Jovanović:HI, Michael Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Kirsten Meisinger CustomizationClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 9:52am   2 Most recent comment from Marko Davidović:Hello Kirsten, Thank you for reaching out to us.1. Yes we have plenty of customers that use the Amelia Events feature only2. Yes you can set up your events to be free3. Yes once you set up notificatio ... Pouyan Hekmatshoar Free TrialClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 8:24am   4 Most recent comment from Marko Davidović:Hello Pouyan,We are glad to hear that and If you have any further questions please do not hesitate to ask.We wish you all the best. alain baud google agenda feedbackClosed   Amelia   Updated July 28, 2022 at 8:23am   5 Most recent comment from Marko Davidović:Hello Alain,Also we should mention that the integration with Google Calendar is also supported for events in Amelia, so employees can have their events in their calendars as well. In order for an eve ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 28, 2022 at 6:07am   7 Most recent comment from Marko Davidović:Hello Rosenyl After further inspection of the page, we encountered two Ajax 423 errors. We can initially see the Service selection, but if we select and press "Continue", the time slots are just spin ... Gene Crawford Open in same windowClosed   Master-Detail Tables for wpDataTables   Updated July 27, 2022 at 5:25pm   3 Most recent comment from Tim Wood:FWIW you could fix all new window clicks by adding this to the head However, a better option would be to target the form with a jquery override and not modify the core code if the devs won't add ... Franck Predefined value filter and date range filter don't workClosed Pre-purchase questions for wpDataTables   Updated July 27, 2022 at 4:31pm   3 Most recent comment from Miloš Jovanović:Hi, FranckThanks for reaching out to usI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create ... David I wish to customize table updateClosed   wpDataTables   Updated July 29, 2022 at 4:49pm   6 Most recent comment from Miloš Jovanović:Hi, DavidThe devs have checked again, and they confirm that this hook does indeed accept two arguments,  as written in the Documentation.The first is  array $formData that contains the data from th ... Mrs Nicola D Ragon-Paxton NotificationsClosed   Amelia   Updated July 27, 2022 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In order to do this, you can create a custom notification template on the Amelia/Notifications page. Please check the screenshots below:Please let me know if thi ... Eric Brulmans Multi dates eventsClosed   Amelia   Updated July 27, 2022 at 2:03pm   2 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for reaching out to us.That is currently not possible as the multi-day events are treated as a single event with multiple dates.You can suggest that feature on the following link ... Joffrey Filter not workingClosed   wpDataTables   Updated July 27, 2022 at 1:59pm   6 Most recent comment from Uroš Jovanović:Hello Andy,Glad to hear that the issue has been resolved, and thank you for sharing the solution. Please reach out to us if you have any other questions. Ahsan Ramzan Current Month Date on formClosed Pre-purchase questions for Amelia   Updated July 27, 2022 at 12:59pm   4 Most recent comment from Marko Davidović:Hello Ahsan,That is great and thanks for sharing this. Since this is a public ticket it will be of use to other users who want to achieve similar things as you did.We thank you again and we wish you a ...