As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

darren Community CalendarClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:39am   2 Most recent comment from Marko Davidović:Hello Drren, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. In Amelia, only Admins and managers can create something. The “Amelia Manager” rol ... Roshan Mahto SMS NotificationClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:21am   2 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for expressing interest in the Amelia plugin.Please find the prices of the SMS segments in India below:Please let us know if you have any other questions. Arjan Time between bookings far awayClosed   Amelia   Updated July 29, 2022 at 7:15am   12 Most recent comment from Marko Davidović:Hello Marcel, We are glad to hear that everything is working now. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Corien Plaisier kennismakingsafspraak makenClosed   Amelia   Updated July 29, 2022 at 6:42am   13 Most recent comment from Marko Davidović:Hello Corien,Amelia does not work like that, we will try to explain to you how to set up what you want. You have set special days, that is, the days that can be booked will only appear on those days ... Ludovic Bablon Service settingsClosed   Amelia   Updated July 28, 2022 at 8:35pm   10 Most recent comment from Miloš Jovanović:Hi, Alexa I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... Basil Babaa Google MapsClosed   Amelia   Updated August 1, 2022 at 12:48pm   6 Most recent comment from Miloš Jovanović:Hi, Basil Sorry for all the waiting time, i got advised by the senior Team. Something is blocking the access from the server/  or in other words, some kind of security is throwing the "Forbidden" err ... Becca Editable Column Not Showing in Add/Edit ScreensClosed   wpDataTables   Updated July 28, 2022 at 7:56pm   2 Most recent comment from Miloš Jovanović:Hi, Becca  Sorry for the delay - I am very happy to see that you eventually found the root of the issue, and you have resolved it. Thank you for letting us know. Anything else that we could assist w ... Roshan Sujeebun cannot add appointment for new customerClosed   Amelia   Updated July 28, 2022 at 6:45pm   4 Most recent comment from Miloš Jovanović:Hi , Roshan  We are delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. And if y ... Eleanor Hayes email smpt for G suiteClosed   Amelia   Updated July 28, 2022 at 3:03pm   4 Most recent comment from Miloš Jovanović:Hi, Eleanor  Sorry for the delayed answer. I was only asking for your credentials, in order to test if the issue on this site might be due to Email credentials issue, or PhPMailer error, or anythin ... Sandy Google analytics integrationClosed   Amelia   Updated August 1, 2022 at 1:34pm   9 Most recent comment from Miloš Jovanović:Hi, GarretMy apology, the senior colleagues explained this further, in regards to what you described as the goal , to be more specific.I didn't see that at first, now i pass the details, here i ... Ben wpDataTables integration with WooCommerceClosed   wpDataTables   Updated July 28, 2022 at 1:00pm   8 Most recent comment from Aleksandar Vuković:You're welcome. Keep an eye on our changelog as we publish all updates there. Nicholas Bozzo Calendar select day on manual appointment not workingClosed   Amelia   Updated July 28, 2022 at 12:52pm   15 Most recent comment from Miloš Jovanović:Hi, Nicholas Thank you for reporting more details - we did not spot this right away.Our developers have found a bug on your site - again, this one is also very strange and we never saw this before,� ... Martina Rick Calendar display issue in backend and possible connection to Apple iCalClosed   Amelia   Updated July 28, 2022 at 11:38am   4 Most recent comment from Marko Davidović:Hello Martina,Yes, we would like to ask you to also leave that as a feature suggestion if you don't mind. I will forward your proposal to the appropriate sector. But it's best to leave a fe ... Above All Media Manual BookingClosed   Amelia   Updated July 28, 2022 at 10:57am   3 Most recent comment from Marko Davidović:Hello "Above All Media" and Devan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this ... Roshan Sujeebun how to change the Event Title and Description is displayed in the Google CalendarClosed   Amelia   Updated July 28, 2022 at 10:47am   4 Most recent comment from Miloš Jovanović:Hi, Roshan I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. My apologies ...