We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Kirsten Meisinger CustomizationClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 9:52am   2 Most recent comment from Marko Davidović:Hello Kirsten, Thank you for reaching out to us.1. Yes we have plenty of customers that use the Amelia Events feature only2. Yes you can set up your events to be free3. Yes once you set up notificatio ... Pouyan Hekmatshoar Free TrialClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 8:24am   4 Most recent comment from Marko Davidović:Hello Pouyan,We are glad to hear that and If you have any further questions please do not hesitate to ask.We wish you all the best. alain baud google agenda feedbackClosed   Amelia   Updated July 28, 2022 at 8:23am   5 Most recent comment from Marko Davidović:Hello Alain,Also we should mention that the integration with Google Calendar is also supported for events in Amelia, so employees can have their events in their calendars as well. In order for an eve ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 28, 2022 at 6:07am   7 Most recent comment from Marko Davidović:Hello Rosenyl After further inspection of the page, we encountered two Ajax 423 errors. We can initially see the Service selection, but if we select and press "Continue", the time slots are just spin ... Gene Crawford Open in same windowClosed   Master-Detail Tables for wpDataTables   Updated July 27, 2022 at 5:25pm   3 Most recent comment from Tim Wood:FWIW you could fix all new window clicks by adding this to the head However, a better option would be to target the form with a jquery override and not modify the core code if the devs won't add ... Franck Predefined value filter and date range filter don't workClosed Pre-purchase questions for wpDataTables   Updated July 27, 2022 at 4:31pm   3 Most recent comment from Miloš Jovanović:Hi, FranckThanks for reaching out to usI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create ... David I wish to customize table updateClosed   wpDataTables   Updated July 29, 2022 at 4:49pm   6 Most recent comment from Miloš Jovanović:Hi, DavidThe devs have checked again, and they confirm that this hook does indeed accept two arguments,  as written in the Documentation.The first is  array $formData that contains the data from th ... Mrs Nicola D Ragon-Paxton NotificationsClosed   Amelia   Updated July 27, 2022 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In order to do this, you can create a custom notification template on the Amelia/Notifications page. Please check the screenshots below:Please let me know if thi ... Eric Brulmans Multi dates eventsClosed   Amelia   Updated July 27, 2022 at 2:03pm   2 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for reaching out to us.That is currently not possible as the multi-day events are treated as a single event with multiple dates.You can suggest that feature on the following link ... Joffrey Filter not workingClosed   wpDataTables   Updated July 27, 2022 at 1:59pm   6 Most recent comment from Uroš Jovanović:Hello Andy,Glad to hear that the issue has been resolved, and thank you for sharing the solution. Please reach out to us if you have any other questions. Ahsan Ramzan Current Month Date on formClosed Pre-purchase questions for Amelia   Updated July 27, 2022 at 12:59pm   4 Most recent comment from Marko Davidović:Hello Ahsan,That is great and thanks for sharing this. Since this is a public ticket it will be of use to other users who want to achieve similar things as you did.We thank you again and we wish you a ... Natascha Vantuykom customer panelClosed   Amelia   Updated July 27, 2022 at 11:50am   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia's panels are separate entities and for now, the customers need to log in ... Hafid Booking multiple servicesClosed   Amelia   Updated July 27, 2022 at 11:31am   2 Most recent comment from Marko Davidović:Hello Hafid, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Every service and every appointment needs to be booked one by one.But it is a good sugge ... Oliver Bode Teilnehmer hinzufügen nach 3 Tagen sperrenClosed   Amelia   Updated July 27, 2022 at 11:28am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can b ... kamran khan Booking multiple servicesClosed   Amelia   Updated July 27, 2022 at 11:24am   2 Most recent comment from Marko Davidović:Hello kamran khan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. All services need to be booked one by one. That is how Amelia is designed but it i ...