We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Todd Radtke gravity form integration - only whole numbers are showingClosed   Gravity Forms integration for wpDataTables   Updated July 29, 2022 at 5:25pm   12 Most recent comment from Miloš Jovanović:Hi, Todd Sorry for another delay You are correct, our Apex chart integration is the only one that can show the data values like that. Here is what the developers advised. You can try this callback : ... Rob Existing Customer LoginClosed   wpDataTables   Updated July 29, 2022 at 4:42pm   2 Most recent comment from Miloš Jovanović:Hi, RobSorry for the delay- My apologies, but i can't find what you mean.   If i go to our Documentation section, i can see the TMS Store Login hyperlink, in the footer right away.Here are som ... Francesco CONCATENATE COLUMNSClosed   wpDataTables   Updated August 2, 2022 at 3:01pm   6 Most recent comment from Miloš Jovanović:Hi, Francesco The developers advised.Unfortunately, there is no way to achieve an option like this with our built-in functionalities;All the tables that are linked to a file / data source,   are l ... Martina Rick Booking form adjustmentClosed   Amelia   Updated July 29, 2022 at 1:55pm   8 Most recent comment from Marko Davidović:Hi, Martina Yes, we are developing completely all new forms for Amelia 2.0. It will take a little more time to implement everything, but all the old ones will be replaced by new forms. You can disp ... Ling He SMS NotificationsClosed   Amelia   Updated July 29, 2022 at 1:46pm   11 Most recent comment from Uroš Jovanović:Hello Ling,Thank you for that.Looking forward to your update. Michelle Z Matta ConfigurationClosed   Amelia   Updated July 29, 2022 at 1:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Michelle,You are welcome,Currently, this cannot be done without Elementor, we have plans to add this at some point in the future, but I won't be able to provide you with an ETA.If you have ... Bertrand Escaffre Employee panel specific days not functionnalClosed   Amelia   Updated July 29, 2022 at 1:01pm   2 Most recent comment from Marko Davidović:Hello Bertrand, Thank you for reaching out to us. We are sending you the latest version of Amelia in the attachment, please install this one and make sure to purge the cache after that, and let us kn ... Tehmoor Phone number sectionClosed   Amelia   Updated July 29, 2022 at 12:38pm   2 Most recent comment from Marko Davidović:Hello Tehmoor, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no feature in Amelia at this moment where we can limit or check how many num ... Arjan Deposit paymentClosed   Amelia   Updated July 29, 2022 at 9:11am   2 Most recent comment from Marko Davidović:Hello Marcel,Unfortunately, currently, this feature is not built-in in Amelia. The deposit can only amount to the entire value of the service, it cannot be higher than the price of the appointment.I&# ... Pascal Setup Capacity issuesClosed   Amelia   Updated July 29, 2022 at 8:24am   2 Most recent comment from Marko Davidović:Hello Pascal, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forward to your ... Justas Step by step form data picker don't displaysClosed   Amelia   Updated July 29, 2022 at 8:01am   6 Most recent comment from Uroš Jovanović:Hello Justas,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... darren Community CalendarClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:39am   2 Most recent comment from Marko Davidović:Hello Drren, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. In Amelia, only Admins and managers can create something. The “Amelia Manager” rol ... Roshan Mahto SMS NotificationClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:21am   2 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for expressing interest in the Amelia plugin.Please find the prices of the SMS segments in India below:Please let us know if you have any other questions. Arjan Time between bookings far awayClosed   Amelia   Updated July 29, 2022 at 7:15am   12 Most recent comment from Marko Davidović:Hello Marcel, We are glad to hear that everything is working now. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Corien Plaisier kennismakingsafspraak makenClosed   Amelia   Updated July 29, 2022 at 6:42am   13 Most recent comment from Marko Davidović:Hello Corien,Amelia does not work like that, we will try to explain to you how to set up what you want. You have set special days, that is, the days that can be booked will only appear on those days ...