As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Richard Mourton Colour Picker Doesn't Show - Step by Step v2Closed   Amelia   Updated August 9, 2022 at 1:51pm   14 Most recent comment from Miloš Jovanović:Hi, RichardNo problem.That is good to know, at least you will have this workaround for the time being.If you wish to check during updates, whether our devs added the fix ;you can certainly follow our ... Colin Step by step form - calendarClosed   Amelia   Updated August 9, 2022 at 1:42pm   11 Most recent comment from Miloš Jovanović:Hey, Colin You're welcome, i am happy to help - and am delighted to hear that the issue is solved. To be honest, it did look really weird to me, at first ; so i was sure there has to be a mor ... Eduardo All notifications to the same emailClosed   Amelia   Updated August 9, 2022 at 1:38pm   3 Most recent comment from Marko Davidović:Hello Eduardo, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that ... tammy credit card info not workingClosed   Amelia   Updated August 9, 2022 at 1:34pm   4 Most recent comment from Marko Davidović:Hello Tammy,We are glad to hear that everything has been resolved and that everything is working as it should now. Sometimes it is simply a cashing issue, and as soon as the cache is cleared, everythi ... Justin Brooks Plug not workingClosed   Amelia   Updated August 9, 2022 at 1:17pm   2 Most recent comment from Marko Davidović:Hello Justin, Thank you for reaching out to us.We went to your site and tested it and everything works as it should and it opens without any issues. You can see that in the screenshots and in the vide ... Christine Baird Can I add a terms and conditions page to my booking process?Closed   Amelia   Updated August 9, 2022 at 12:10pm   2 Most recent comment from Marko Davidović:Hello Christine, Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Te ... Promsy Célia Days offClosed   Amelia   Updated August 9, 2022 at 11:04am   2 Most recent comment from Marko Davidović:Hello Promsy, Thank you for reaching out to us.You can use our option special days. You can find it in Amelia/employee/edit employee/special days.You can read more about this option on the following l ... David Spitz Spitz Chart typesClosed   wpDataTables   Updated August 9, 2022 at 10:26am   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible.Only charts coded into wpDataTables can be used in wpDataTables.Please ... Markus Fragen zur PlugIn-FunktionalitätClosed   wpDataTables   Updated August 9, 2022 at 10:24am   2 Most recent comment from Aleksandar Vuković:Hello Markus.Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Anna slow loadingClosed   wpDataTables   Updated August 9, 2022 at 10:19am   6 Most recent comment from Aleksandar Vuković:Hello AnnaThere is nothing new I can suggest about this issue.This error only appears in Google Sheets-based tables, and it's coming from Google, not wpDataTables. Google's server, to which ... Vivien Employee option missing OPENClosed Pre-purchase questions for Amelia   Updated August 9, 2022 at 10:16am   2 Most recent comment from Marko Davidović:Hello again Vivien,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3100274/ For future reference, please don' ... satoshi ooura About furiganaClosed Pre-purchase questions for Amelia   Updated August 9, 2022 at 10:04am   2 Most recent comment from Marko Davidović:Hello satoshi ooura, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3100312/ Fo ... Alfian PackagesClosed Pre-purchase questions for Amelia   Updated August 9, 2022 at 10:00am   2 Most recent comment from Aleksandar Vuković:Hello AlfianThank you for reaching out to us.Amelia should be able to do this, but I'll share the breakdown of the Packages feature (which is only included in Pro and Developer licenses), just to ... Alex Help with proper configuration for sending calendar invitesClosed   Amelia   Updated August 9, 2022 at 9:57am   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for reaching out to us.In order for the employee to receive more information about the appointment, you need to place additional placeholders Amelia/integrations/Zoom in the meet ... Andy Editing a data tableClosed   wpDataTables   Updated August 9, 2022 at 4:49pm   3 Most recent comment from Miloš Jovanović:Hi, Andy - I am sincerely sorry to disappoint you, but at this time, this is not achievable with any of the built in functionalities in our plugin. Please feel free to search on our suggestions pa ...