As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

PeriPeriCreative Submission form gets stuckClosed   Amelia   Updated August 11, 2022 at 11:28am   4 Most recent comment from Marko Davidović:Hello, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Franck Table disappears and reappearsClosed Pre-purchase questions for wpDataTables   Updated August 11, 2022 at 11:23am   15 Most recent comment from Miloš Jovanović:Hi, Franck  Thank you, i will pass all of the details to our developers again. They will do their best to find the exact root of this issue,  and to make a permanent fix in the future. We were not ... PeriPeriCreative Customer after bookingClosed   Amelia   Updated August 11, 2022 at 11:05am   4 Most recent comment from Marko Davidović:Hello again,Yes, that can happen sometimes due to caching issues. You can purge the cache from time to time and should be fine.We wish you all the best. PeriPeriCreative Custom Fields optionsClosed   Amelia   Updated August 11, 2022 at 10:58am   4 Most recent comment from Marko Davidović:Hello,You are most welcome. No, unfortunately, this is not possible. The custom fields can only be added to "your information" section. This is primarily designed so that the customer can agree to th ... Khalid Mohamed Showing Data on User ProfileClosed Pre-purchase questions for wpDataTables   Updated August 11, 2022 at 9:09am   7 Most recent comment from Aleksandar Vuković:Hi again KhalidThe user himself can't present this entry, but there is a Single Cell shortcode that can take the data of a single cell from the table and display it on a page.In the documentatio ... PeriPeriCreative Editing the Search PageClosed   Amelia   Updated August 11, 2022 at 8:59am   2 Most recent comment from Marko Davidović:Hi again,Unfortunately, currently, this feature is not built-in in Amelia. There are no customize options for the search view.I'll kindly ask you to add it as a feature suggestion on this page.� ... Filippos Sdralias Display Appointment IDClosed   Amelia   Updated August 11, 2022 at 7:02am   2 Most recent comment from Marko Davidović:Hello Filippos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features a ... Felicia Westerlund WooCommerce Payment ProblemClosed   Amelia   Updated August 10, 2022 at 9:18pm   24 Most recent comment from Aleksandar Vuković:Sorry, Felicia, I wasn't aware - you haven't responded in 8 days, so I figured you just removed the other plugin.Anyway, we'll get back to you both as soon as we hear from our develop ... Andreas Jantke Amelia causes white screenClosed   Amelia   Updated August 10, 2022 at 9:05pm   42 Most recent comment from Aleksandar Vuković:Andreas,I'd like to thank you once again for modifying your review, and provide you the 30% discount for either Amelia Basic or Amelia Pro license: 096D08D9Once you click on either of these lice ... Kristen Jerry Default Ticket NumberClosed   Amelia   Updated August 10, 2022 at 8:50pm   13 Most recent comment from Miloš Jovanović:Hi, Kristen The developers are working intensively to make it as quick as possible.I was told today by our management that by their estimated time, it should be pushed during the next week;they ar ... Riccardo Lazzari CapabilitiesClosed   Amelia   Updated August 15, 2022 at 4:36pm   3 Most recent comment from Miloš Jovanović:Hi, Riccardo My sincere apologies for all the waiting time. I've been advised on this.Everything is being saved in our code,  but if you use the User Role Editor plugin,  then it should not ... Andrew Wright Customize On-Site Checkout optionClosed   Amelia   Updated August 15, 2022 at 4:23pm   8 Most recent comment from Miloš Jovanović:Hi, Andrew Sorry for all the waiting time.I've been advised by our senior Team on this.The new Step form it is still in the Beta phase, and we don't have a way to customize this yet.I am ... Stella Anastasia Filters and PercentagesClosed   wpDataTables   Updated August 15, 2022 at 8:55am   6 Most recent comment from Miloš Jovanović:Hi, Stella Firstly my apologies for all the waiting time.  I was making sure to check every piece of information.Unfortunately, at this time it is not possible to grab the SUM value and to use it d ... Jennifer Kellis Permission to edit errorClosed   wpDataTables   Updated August 10, 2022 at 5:58pm   3 Most recent comment from Miloš Jovanović:Hi, Jennifer Sorry for the delay.I will explain the logic that is causing that error that you see.Basically, when we set up editing for a table,  and if you wish to "limit users to only view and ed ... Eduardo wpamelia-manager capabilitiesClosed   Amelia   Updated August 10, 2022 at 4:33pm   11 Most recent comment from Aleksandar Vuković:I agree with you, Eduardo, and I can see how "Flexible Invoices" used that little feature - it'd be good for Amelia as well.I'll forward this latest comment to our developers again, and as ...