As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Juan No translation in subtotal detailsClosed   Amelia   Updated August 10, 2022 at 1:32pm   9 Most recent comment from Miloš Jovanović:Hi, Juan And additionally, i made a quick screen recording - just to show you what i did to apply the metaData change to default language :you can see it in the attachment.Of course - let me know if ... David Step by Step booking front endClosed   Amelia   Updated August 10, 2022 at 1:13pm   4 Most recent comment from Marko Davidović:Hello David,No one can ever guarantee 100% anything, but we have had several cases where removing the old form or the new one solved the issue. Vue 2 and Vue 3 do not work well together and every clie ... JD BookingClosed   Amelia   Updated August 10, 2022 at 12:09pm   10 Most recent comment from Miloš Jovanović:Hi, JD Firstly my sincerest apologies for the waiting time.I have finally isolated the issue for you.It is the PHP Memory limit set on your server - the site has started to use more resources, and ... Simon McDonald Google calendar API & permissionClosed   Amelia   Updated August 10, 2022 at 11:28am   10 Most recent comment from Marko Davidović:Hello Simon, Unfortunately, currently, this feature is not built-in in Amelia. In Amelia, you cannot have multiple calendars that merge into one. You can have only one calendar connected and you need ... Danie Coetzee wpdatatables - do_shortcodeClosed   wpDataTables   Updated August 10, 2022 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi, Danie Sorry for the delay-Using the table HTML in our tables can be quite tricky to achieve - and this seems like a custom solution.Our support is very limited when it comes to custom workaround ... Peter New Customer Special OffersClosed   Amelia   Updated August 10, 2022 at 10:28am   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for reaching out to us.We have an option for creating discount codes. These codes can be set and sent automatically in our notifications after the customer schedules X number of ... Allyn Radford payment by gift voucherClosed   Amelia   Updated August 10, 2022 at 8:25am   2 Most recent comment from Marko Davidović:Hello Allyn, Thank you for reaching out to us.We don't have gift vouchers but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications aft ... Travis Google Calendar Connections PER Employee?Closed Pre-purchase questions for Amelia   Updated August 10, 2022 at 7:48am   2 Most recent comment from Marko Davidović:Hello Travis, Thank you for reaching out to us.You can only connect one employee calendar at a time for each employee.We wish you all the best. robert cant add lics code to wordpressClosed   Amelia   Updated August 10, 2022 at 7:29am   2 Most recent comment from Marko Davidović:Hello Robert, You need to download Amelia from your profile in our store and to install it in WordPress. We are sending you our articles that will help you with the installation and activations of you ... Jason Kingston Changing payment optionsClosed Pre-purchase questions for Amelia   Updated August 10, 2022 at 7:00am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.In the Lite version of Amelia, you can only use on site payments. In the full version of Amelia, you can use PayPal, Mollie, Stripe, WooCommerce and Razor ... Andy Combine fieldsClosed   wpDataTables   Updated August 9, 2022 at 8:59pm   2 Most recent comment from Miloš Jovanović:Hi, Andy Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Hippolyte Bourban Popup not working with Elementor pricing tablesClosed   Amelia   Updated August 15, 2022 at 2:36pm   5 Most recent comment from Miloš Jovanović:Hi, Hippolyte Apologies for all the waiting time. I have been advised on this.This widget is made and supported by Elementor, so it would be best to ask for their support on this query.We know how ... Mark finding the URL for you exampleClosed Pre-purchase questions for wpDataTables   Updated August 9, 2022 at 7:39pm   2 Most recent comment from Miloš Jovanović:Hi, MarkThanks for reaching out to usIf that API returns the JSON format that wpDataTables can read (a one-level array of same-structured objects where each object will be parsed as a row, and each ... Omar Salvatierra agora.ioClosed Pre-purchase questions for wpDataTables   Updated August 9, 2022 at 7:36pm   2 Most recent comment from Miloš Jovanović:Hi, Omar You made a ticket for wpDataTables category, but seems to me you are asking about Amelia bookings and Zoom?At this time, we only have Zoom or Google Meet available for online meeting integ ... Roshan Kumar Amelia CompablityClosed Pre-purchase questions for Amelia   Updated August 9, 2022 at 3:31pm   2 Most recent comment from Stanislav Snagovskiy:Hello Roshan, Thanks, we are glad to try!We have not tested this plugin, and we cannot guarantee the compatibility of Amelia with plugins from 3rd parties. You can test it yourself, if you are not hap ...