As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

PeriPeriCreative Employee emailsClosed   Amelia   Updated August 14, 2022 at 12:44pm   6 Most recent comment from Stanislav Snagovskiy:Dear PeriPeriCreative,>Or do I not actually create the emails just in the email field ad the +1 or +55 or +309?Yes, you can just add numbers to the email address [email protected] in the email field, ... PeriPeriCreative Employee PanelClosed   Amelia   Updated August 12, 2022 at 8:06pm   3 Most recent comment from Miloš Jovanović:Hi, PeriPeriCreative Sorry for the delayI am afraid, to answer the questions, for all three, it is currently not possible;  but we will do our best to develop it soon.No problem, i will close the t ... Yin The plugin is really slowClosed   Amelia   Updated August 12, 2022 at 8:00pm   2 Most recent comment from Miloš Jovanović:Hi, Yin The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. Other than Amelia, it could be caused by the amo ... Marijke Lennards smtp email notification doesn't work?Closed   Amelia   Updated August 12, 2022 at 7:00pm   4 Most recent comment from Stanislav Snagovskiy:Dear Marijke,I am glad that now everything is working fine. When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you ... PeriPeriCreative Editing the "Congratulations" section in the booking formClosed   Amelia   Updated August 12, 2022 at 6:59pm   3 Most recent comment from Miloš Jovanović:Hi, PeriPeriCreative 1.Our devs are working to implement a built-in option to remove the Payment step completely, but we can't say an ETA on it. Please feel free to search through our feature ... Mario Google Calendar Integration | Remove and re-add existing userClosed   Amelia   Updated August 12, 2022 at 6:53pm   4 Most recent comment from Stanislav Snagovskiy:Dear Mario,You are welcome, I am glad I could help, My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the L ... PeriPeriCreative Resigned EmployeesClosed   Amelia   Updated August 12, 2022 at 4:59pm   3 Most recent comment from Miloš Jovanović:Hi, PeriPeriCreativeSorry for a delayed response.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate ... EllisonEngenius filter on a different page from the table?Closed Pre-purchase questions for wpDataTables   Updated August 12, 2022 at 4:33pm   4 Most recent comment from Miloš Jovanović:Hi, EllisonEngenius No problem at all, i am happy to adviseYes - i was not sure at first, to be honest, it is quite an interesting query.But as you see - we will do our best to add the feature, as s ... PeriPeriCreative Front end catalogue viewClosed   Amelia   Updated August 12, 2022 at 1:21pm   6 Most recent comment from Marko Davidović:Hello,Features are most often implemented according to the number of votes, we hope that your suggestion will be interesting to more of our users and that it will be implemented in the future.Have a l ... Oliver Bode Event lockedClosed   Amelia   Updated August 12, 2022 at 12:53pm   2 Most recent comment from Miloš Jovanović:Hi, Oliver  Sorry for the delay. You are welcome, we are happy to help. - Regarding checking when the Events close for booking;  i will give you an example. Let's say if we create  an Event f ... Franck Data filtered and displayed on the chartClosed   wpDataTables   Updated August 12, 2022 at 12:22pm   8 Most recent comment from Miloš Jovanović:Hi, Franck I got advised by our 2nd level Team. - I am truly sorry to disappoint you, but at this time, this is not achievable with any of the functionalities in our plugin. At this time, the chart ... Carlos Torres E_ERRORClosed   Amelia   Updated August 12, 2022 at 10:40am   4 Most recent comment from Marko Davidović:Hello Carlos,Thank you for the explanation. We had a minor issue with WooCommerce, which is now resolved.We are sending you the latest version of Amelia in the attachment and a short instruction on ho ... PeriPeriCreative Import & export employees & servicesClosed   Amelia   Updated August 12, 2022 at 10:09am   4 Most recent comment from Marko Davidović:Hello again,We hope so too, features are pushed up on our "to-do" list when there are a lot of customers requesting for those features and the more votes feature has it will probably be developed soon ... PeriPeriCreative Custom Fields in Employee PanelClosed   Amelia   Updated August 12, 2022 at 10:04am   4 Most recent comment from Marko Davidović:Hello, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.Have a nice day. Carolina lanos Some translations missingClosed   Amelia   Updated August 12, 2022 at 9:55am   2 Most recent comment from Marko Davidović:Hi Carolina, Thank you for your purchase. Words can be changed using POEDIT. You can use use POEDIT just follow this instruction: 1. Download the Amelia plugin and save the .zip file on your comp ...