As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

IC Concept Different duration for serviceClosed   Amelia   Updated September 7, 2022 at 12:26pm   4 Most recent comment from Marko Davidović:Hello ,Unfortunately, no, if you put a buffer then it again applies to the entire service for all employees, not just one. Your best option is to create a temporary special service for that employee. ... Ralph Comment Field | Booking Form 1.0Closed   Amelia   Updated September 7, 2022 at 12:17pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ralph, Thank you for reaching out to us.Yes, the Custom Fields feature gives you the option to add more fields to your booking form so as to customize it to best match your business needs. The c ... Mandy Oldfield AppointmentsClosed   Amelia   Updated September 7, 2022 at 12:14pm   10 Most recent comment from Uroš Jovanović:Hello Mandy,Please keep an eye on it and let me know if it works or not.Looking forward to your reply. Oliver Bode Registration Form CustomerClosed   Amelia   Updated September 7, 2022 at 10:15am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.We do not have a registration form as such. At the end of each booking process, the customer must enter information in order to be able to pay for the a ... Victoria Kaczynska Notifications not workingClosed   Amelia   Updated September 7, 2022 at 10:11am   2 Most recent comment from Uroš Jovanović:Hello Victoria,Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Daniel McNamara Linking services with WooCommerce products, recurring payments, removing time slots and removing use of 'employees'Closed Pre-purchase questions for Amelia   Updated September 7, 2022 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and f ... justin employee service assignmentClosed   Amelia   Updated September 7, 2022 at 8:29am   2 Most recent comment from Marko Davidović:Hello Justin,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3118897/ For future reference, please don't ope ... justin Organization and payment for employeesClosed   Amelia   Updated September 7, 2022 at 8:28am   4 Most recent comment from Marko Davidović:Helo Justin,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Elena Multilanguage siteClosed   Amelia   Updated September 7, 2022 at 7:16am   5 Most recent comment from Marko Davidović:Hello Elena,There is no sync button. You need to integrate Google Calendar with Amelia. 99% percent of things you set in your console and when you do it in Amelia/settings/integrations you will fill t ... Roxane Fedrigo Elementor not working when Amelia is onClosed   Amelia   Updated September 6, 2022 at 8:45pm   20 Most recent comment from Miloš Jovanović:Hi, Roxane Firstly, my sincere apologies for the waiting time.1. I am happy to see that we solved the Email setup, that is awesome!2.Yes, i can see what you mean, it can be confusing when we combine ... Joseph Step Booking v2 javascript not initializing on popupClosed   Amelia   Updated September 6, 2022 at 8:14pm   11 Most recent comment from Miloš Jovanović:Hi, Joseph Sorry for the delayed response from me.Yes, it is like this at the moment, but our developers love good suggestions, and i truly believe this would be absolutely awesome if they can make ... Brent Plugin not connectingClosed   Amelia   Updated September 6, 2022 at 6:51pm   2 Most recent comment from Stanislav Snagovskiy:Hello Brent, Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment).If you activated the purchase code in Amelia Settings/Activati ... Manuel Custom field's doesn't show upClosed   Amelia   Updated September 6, 2022 at 6:34pm   2 Most recent comment from Stanislav Snagovskiy:Hello Manuel,Thank you for reaching out to us.Could you provide me with more information and screenshots regarding this issue, please?So I will be able to reproduce it and help you.Look forward to yo ... Gary Loewenthal Text /mulit-line field "Supplied value ... too long"Closed   wpDataTables   Updated September 6, 2022 at 3:34pm   5 Most recent comment from Uroš Jovanović:Hello Gary,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... DesignBurst Limited Is there a way to store form submissions on client account for a clinic patient historyClosed   Amelia   Updated September 6, 2022 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ta ...