As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeremy Avenarius Is there a direct way for employees to manage schedule on front-end?Closed   Amelia   Updated September 13, 2022 at 6:11pm   2 Most recent comment from Miloš Jovanović:Hi, JeremyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Victor Reyes Create a busy event for an employee from AmeliaClosed   Amelia   Updated September 13, 2022 at 3:39pm   2 Most recent comment from Miloš Jovanović:Hi, Victor Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Rees Conditional FormattingClosed   wpDataTables   Updated September 13, 2022 at 2:35pm   2 Most recent comment from Miloš Jovanović:Hi, Rees Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Deepansh Unable to upload Excel tableClosed   wpDataTables   Updated September 13, 2022 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello Deepansh,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Kristen Jerry Loading IssuesClosed   Amelia   Updated September 13, 2022 at 1:44pm   8 Most recent comment from Uroš Jovanović:Hello Kristen,There was an issue with a couple of rows in the database and it is really difficult to troubleshoot or diagnose how the issue occurred.If this issue happens again, you could reach out t ... Nils Gomez Customer panalClosed   Amelia   Updated September 13, 2022 at 1:41pm   2 Most recent comment from Uroš Jovanović:Hello Nils,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Angela Showing percentages in chartsClosed   wpDataTables   Updated September 13, 2022 at 1:35pm   2 Most recent comment from Miloš Jovanović:Hi, Angela Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Naomi Woocommerce Check out no longer workingClosed   Amelia   Updated September 13, 2022 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Naomi,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Victor Reyes Display service extra on planningClosed   Amelia   Updated September 13, 2022 at 1:22pm   2 Most recent comment from Miloš Jovanović:Hi, Victor Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Edwin Maina Excel Frontend Form With FormulasClosed Pre-purchase questions for wpDataTables   Updated September 13, 2022 at 12:55pm   2 Most recent comment from Miloš Jovanović:Hi, Edwin Thanks for reaching out to us-1. If you mean to set an actual Excel file based table on front-end,  and if this table is linked to source Excel file,then it will not be editable on WordPr ... Emanuel Plugin won't installClosed   Amelia   Updated September 13, 2022 at 12:28pm   6 Most recent comment from Marko Davidović:Hello EmanuelWe are delighted to hear that everything is working and also we thank you for posting this solution as well.If you have any more questions please open another ticket and we will gladly he ... ARTURO TOLEDO Configuration services with same coach different schedulesClosed   Amelia   Updated September 13, 2022 at 12:22pm   4 Most recent comment from Uroš Jovanović:Hello Arturo,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Jason Hoopes Services DescriptionClosed   Amelia   Updated September 13, 2022 at 10:52am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.This is only possible with the Calendar booking form. At the moment we only have step-by-step booking form 2.0. This was not possible even on the old 1.0 ... Brandon Gage One Time Purchases Without Appointment?Closed Pre-purchase questions for Amelia   Updated September 13, 2022 at 10:39am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for your interest in our product.Amelia is a booking plugin and for each appointment, you need to select the date and time for the appointment. But there may be a workaround ... Ted Option for Zoom meetingClosed   Amelia   Updated September 13, 2022 at 10:39am   5 Most recent comment from Miloš Jovanović:Hi, Ted Sorry for the delayed response.You're welcome - and of course, please don't hesitate to open new tickets for any new question - we will be happy to answer.Thank you