Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mohammad Shehryaar Khan Amelia packages and perksClosed Pre-purchase questions for Amelia   Updated September 14, 2021 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hello KhanThank you for your purchase.Amelia offers multiple service durations. So, one service can last 30 minutes, another service can last 45 minutes, and the third service can last 60 minutes, and ... Amelia Marshall Customer Panel LoginClosed   Amelia   Updated September 14, 2021 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hey DonWhen you disable the password option, the plugin sends a link with a token to access the panel.This token is generated when they click on the %customer_panel_url% (programmatically - dynamicall ... Camila manager by locationClosed   Amelia   Updated September 14, 2021 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello CamilaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The “Amelia Manager” role has almost the same permissions ... Paul B Export PDF Landscape modeClosed Pre-purchase questions for wpDataTables   Updated September 14, 2021 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello Paul.Thanks again for letting us know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Arthur Time Slots & Custom FielsClosed   Amelia   Updated September 14, 2021 at 12:24pm   8 Most recent comment from [deleted]:Arthur,Sorry for the delay.Yes, I totally understand that Your refund request was proceeded, so you should receive the refunded amount in 1-2 days.Best Regards. Aaron Keyes activationClosed   Amelia   Updated September 14, 2021 at 11:50am   2 Most recent comment from [deleted]:Hi, Aaron,Thank you for choosing Amelia.Please note that you should delete the Lite version first: 1. Deactivate/delete the free Lite version that you have previously used 2. Download the zip file� ... Tapiwa ON-site payment and option for online paymentClosed   Amelia   Updated September 14, 2021 at 11:40am   2 Most recent comment from [deleted]:Hi, Tapiwa,Thank you for choosing Amelia.Yes, it is possible. You can enable both payment options. However, only WooCommerce doesn't allow to enable on-sie payments along with WooCommerce integr ... Hussnain Customers not receiving email notificationsClosed   Amelia   Updated September 14, 2021 at 11:04am   5 Most recent comment from [deleted]:Hussnain,Sorry for the delay.1. I sent a test notification from your site and it was delivered:So please make sure that notifications don't end up in the Spam or Promotions folder.2. You can fin ... Arno Hoffrichter Checkboxes for ServicesClosed   Amelia   Updated September 14, 2021 at 10:57am   2 Most recent comment from Aleksandar Vuković:Hello ArnoI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You would be able to create packages, but they need to have de ... Raphael Nordier Issue click on images from eventsClosed   Amelia   Updated September 14, 2021 at 10:52am   13 Most recent comment from Aleksandar Vuković:My pleasure Raphael.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. phạm thế phương Can you help me with a JS code to automatically update the table (I have connected the table to the json file).Closed   wpDataTables   Updated September 14, 2021 at 10:52am   4 Most recent comment from Aleksandar Vuković:You're welcome, phạmThat's correct - exclude the URL that contains the table. Popoviciu Adrian Data Column Autocomplete/SuggestClosed   wpDataTables   Updated September 14, 2021 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello AdrianThis is a browser feature and it's not coming from wpDataTables.You need to disable autofill and autocomplete for forms in order to prevent this behavior. Elias Package with one teacherClosed   Amelia   Updated September 14, 2021 at 10:38am   8 Most recent comment from [deleted]:Elias,Sorry for the delay.I forwarded your request to our dev team. They changed the logic because we were receiving too many complaints about it, and now we see that some of our clients prefer it the ... Harry CSS Styling / CSS Styling on MobileClosed   wpDataTables   Updated September 14, 2021 at 9:56am   8 Most recent comment from Aleksandar Vuković:You're welcome, HarryIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. ibrahim Adnan Pre-purchseClosed Pre-purchase questions for Amelia   Updated September 13, 2021 at 10:12pm   2 Most recent comment from Aleksandar Vuković:Hello ibrahimThank you for your interest in Amelia.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.