As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jouke Wijdoogen Predefined filtering values on dateClosed   wpDataTables   Updated September 1, 2022 at 6:20pm   4 Most recent comment from Miloš Jovanović:Hi, Jouke Ah, yes - i can see what you mean, that is correct.Well, it's a valid question. I will check with our 2nd level Team if we have a solution to keep the Date Range filter, and to get th ... Sergio Usón Reservations from the administratorClosed   Amelia   Updated September 1, 2022 at 6:12pm   4 Most recent comment from Miloš Jovanović:Hi, Sergio You're welcome, i am happy to help.Anything else that we could assist with, please don't hesitate to reach out to us. Have a great day! matt Credit PaiementClosed Pre-purchase questions for Amelia   Updated September 1, 2022 at 5:27pm   2 Most recent comment from Stanislav Snagovskiy:Hello Matt, Thank you for reaching out to us.We do not have a plan to add the feature of paying with credits in Amelia, but feel free to suggest this feature on the following link.Features are pushed ... Wolf Ferrari SMPT greyed outClosed Pre-purchase questions for Amelia   Updated September 1, 2022 at 5:25pm   2 Most recent comment from Stanislav Snagovskiy:Hello Wolf Ferrari, Thank you for reaching out to us. Could you provide me with screenshots regarding this issue, please? So I will be able to reproduce it and help you. Look forward to your reply. Ha ... Bernd Altenhöfer Veranstaltungen oder DienstleistungenClosed   Amelia   Updated September 1, 2022 at 1:37pm   2 Most recent comment from Stanislav Snagovskiy:Hi Bernd, Thank you for reaching out to us. I'm afraid, at the moment it's only possible to export data from Amelia, but not to import it. This feature is on our to-do list, but I can't ... ARTURO TOLEDO Issue with emailsClosed   Amelia   Updated September 1, 2022 at 1:30pm   4 Most recent comment from Marko Davidović:Hello Arturo,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websit ... Robert Fetch live dataClosed Pre-purchase questions for wpDataTables   Updated September 1, 2022 at 12:46pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.You can use Excel files in two ways to create wpDataTables: 1. Create a table linked to an existing Excel file, in which case you get to select the file ... Andrew Moorhouse Payment StatusClosed   Gravity Forms integration for wpDataTables   Updated September 1, 2022 at 12:02pm   6 Most recent comment from Miloš Jovanović:Hi, Andrew  Our developers took a look at everything, they did their absolute best - but at this time we are not able to come up with any solution, or a workaround, to somehow pull this Payment stat ... Lindsay Customized Google Calendar service names don't appear when in PackagesClosed   Amelia   Updated September 1, 2022 at 11:24am   9 Most recent comment from Uroš Jovanović:Hello Lindsay,I will have this passed as well, thank you for your feedback.Please let us know if you have any other questions. Thomas Van den Bossche Google Meet Integration does not workClosed   Amelia   Updated September 1, 2022 at 11:14am   6 Most recent comment from Uroš Jovanović:Hello Thomas, Thank you for reaching back out to us.If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to a ... Chris Head Dispalying the backend Calendar on frontend page.Closed Pre-purchase questions for Amelia   Updated September 1, 2022 at 10:20am   4 Most recent comment from Uroš Jovanović:Hell Chris,Really sorry to hear that, but at the moment, this is not possible.Pease let us know if you have any other questions. Moustafa Omar Booking timeClosed   Amelia   Updated September 1, 2022 at 9:51am   10 Most recent comment from Marko Davidović:Hello Moustafa,Yes, we have received your credentials this time, but it's not clear to us what you want us to look at? You can see in this screenshot that everything works as it should. "we we ... Todd Plummer Editing Screen will not openClosed   wpDataTables   Updated September 1, 2022 at 9:35am   12 Most recent comment from Miloš Jovanović:Hi, Todd - Yes, at this point you will have a couple of different options to choose what will be best/easiest for you.1.  As you said - you could delete all these tables from the plugin's list ... David Tedesco Only using one or two items to startClosed Pre-purchase questions for Amelia   Updated September 1, 2022 at 9:20am   2 Most recent comment from Marko Davidović:Hello David, Thank you for your interest in our product.If you want, you don't have to import customers, etc. But Amelia is not just a calendar. Amelia is a booking plugin and it works like this. ... Jose Villacreses install new website pluginClosed   Amelia   Updated September 1, 2022 at 9:13am   2 Most recent comment from Marko Davidović:Hello Jose, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standard ...