Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Marco Woocommerce pluginClosed   Amelia   Updated September 17, 2021 at 12:45pm   2 Most recent comment from Aleksandar Vuković:Hello MarcoThank you for your purchase, but the integration doesn't work that way.WooCommerce can only be used as a payment option in Amelia. That means that services linked with a WooCommerce p ... Kari Events and the calendarClosed   Amelia   Updated September 17, 2021 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello Kari Thank you for your purchase. If you create an event with multiple dates and/or times, that will still be treated as a single event that's happening multiple times. What you need to do ... Lauren Holland Amelia - WidthClosed   Amelia   Updated September 17, 2021 at 12:14pm   5 Most recent comment from [deleted]:Hello Lauren, This is coming from some conflict with your theme or another plugin probably, unfortunately. You can check out on our demos how Amelia should look like. Please try deactivating any plug ... Lukas Fixed header and left columnsClosed Pre-purchase questions for wpDataTables   Updated September 17, 2021 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Hello AndrewThis is a custom solution that was suggested by one of our customers. We haven't tested it recently, but it used to work, and we've had no complaints about it not working in the ... Nina Save button for appointment in back-end does not workClosed   Amelia   Updated September 17, 2021 at 11:29am   4 Most recent comment from [deleted]:Hello Nina, If you have the newest version of Amelia, 4.2 installed and active, and still have this issue, please provide me a temporary WP-admin (administrator) user for your site where this happe ... Laura Booking EventsClosed   Amelia   Updated September 17, 2021 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Laura Thank you for your purchase. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You could add an event and cance ... andres Services costClosed   Amelia   Updated September 17, 2021 at 10:29am   4 Most recent comment from [deleted]:Hi Andres, You are welcome, glad to see that , thank you for letting us know. If you have any other questions or issues feel free to open a new ticket and we will gladly help out.  Justen Calculation across 2 post typesClosed   wpDataTables   Updated September 17, 2021 at 9:21am   4 Most recent comment from Aleksandar Vuković:Hi again JustenIf you can show me what you're trying to do, and provide me with a temporary wp-admin user (administrator) I can try and replicate the issue, and maybe help you out with the query. ... Sean Strawsburg Email Notification Errors (500)Closed   Amelia   Updated September 17, 2021 at 7:38am   2 Most recent comment from Aleksandar Vuković:Hello SeanSince this is a duplicate ticket, it will be closed.I'll respond to the other ticket soon. Dominic Stripe FilterClosed   Amelia   Updated September 17, 2021 at 3:30am   8 Most recent comment from Dominic:Thank you Aleksandar. Stefanie Rossouw Frontend LoadingClosed   Amelia   Updated September 16, 2021 at 11:33pm   6 Most recent comment from Aleksandar Vuković:Thanks for that troubleshooting, Stefanie!I really appreciate that, in this hectic environment with half of our team out sick, you really saved us a lot of time and I thank you for it!My apologies if ... Maryam pre-sale questionClosed Pre-purchase questions for Amelia   Updated September 16, 2021 at 11:16pm   4 Most recent comment from Aleksandar Vuković:Hello Maryam I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, only one service can be added to WooCommerce ... Emanuele gravela Datetime filterClosed   wpDataTables   Updated September 16, 2021 at 11:12pm   2 Most recent comment from Aleksandar Vuković:Hello Emanuele I can see that this is a MySQL query-based table, so the issue is probably coming from the query.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for ... Tymek Tooltip in clipped cellsClosed   wpDataTables   Updated September 16, 2021 at 11:06pm   2 Most recent comment from Aleksandar Vuković:Hello Tymek wpDataTables doesn't support tooltips yet. If you don't enable word wrap, the contents will be hidden in the cells. Haim Fix chart display time seriesClosed   wpDataTables   Updated September 16, 2021 at 10:51pm   2 Most recent comment from Aleksandar Vuković:Hello Haim This is a duplicate ticket, and it will be closed.