As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Michael Pignataro Having issues do a custom dev solutionClosed Pre-purchase questions for Amelia   Updated September 12, 2022 at 7:44am   5 Most recent comment from Marko Davidović:Hello Michael,You're welcome. We are here to help as best we can. If you have any further questions please do not hesitate to ask. We wish you all the best. Holger Lange Access to Azure / MicrosoftClosed   Amelia   Updated September 12, 2022 at 6:36am   2 Most recent comment from Marko Davidović:Hello Holger,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Alexandre Salmi technical supportClosed   Amelia   Updated September 9, 2022 at 8:23pm   3 Most recent comment from Miloš Jovanović:Hi, Alexandre Sorry for the delay- I was just about to ask you some questions, but then i read that you have resolved this.I am delighted to hear that this has been resolved. Thank you for letting u ... Gianluca Need new featuresClosed   wpDataTables   Updated September 9, 2022 at 5:43pm   2 Most recent comment from Miloš Jovanović:Hi, GianlucaSorry for the delay.-I can see on table on this page https://crm.medicalverso.com/report-generale-televisite/you have a date column, and the date filter is working on it.-If you create a ... Gianluca Need to add something into my reportsClosed   wpDataTables   Updated September 9, 2022 at 5:37pm   4 Most recent comment from Miloš Jovanović:Hi, Gianluca  We will first point out the most important limitation for your use-case, of our Export Tools: When you export tables with the wpDataTables plugin, please note that you can export valu ... Yacob Yosef Sonnino The booking confirmation email, doesn't startClosed   Amelia   Updated September 9, 2022 at 5:17pm   8 Most recent comment from Miloš Jovanović:Hi, Yacob Sorry for the waiting time.-I noticed something with your SMTP password - please double-check do you have these spaces in the SMTP password?-Then i set my working Test SMTP credentials on ... Oliver Bode Customize fields for CustomerClosed   Amelia   Updated September 9, 2022 at 1:54pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Adam Jankowski Remove the number of places on the eventsClosed Pre-purchase questions for Amelia   Updated September 9, 2022 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.You can do that on the Amelia/Customize page.Please let me know if that worked for you.Looking forward to your reply. Kerra MembershipClosed   Amelia   Updated September 9, 2022 at 1:39pm   4 Most recent comment from Uroš Jovanović:Hello Kerra,Thank you for reaching back out to us.At the moment, you can only set the usage limit per a number of times used.Hope this helps you.Please let us know if you have any other questions. Mauro Bosio multiple appointments in same time slotClosed   Amelia   Updated September 9, 2022 at 6:43am   8 Most recent comment from Marko Davidović:Hello Mauro, You are most welcome. We are here to help as best as we can. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, le ... Darren Frantz Package purchaseClosed   Amelia   Updated September 9, 2022 at 9:36am   5 Most recent comment from Marko Davidović:Hello Darren,This is a bug, we have created a task for this and it should be resolved in one of the future updates. We apologize for any type of inconvenience.If you have any more questions please ope ... Brock Hudgens Mobile ViewClosed   Amelia   Updated September 8, 2022 at 5:06pm   8 Most recent comment from Miloš Jovanović:Hi, Moe Sorry for the delayWe can see that you opened another ticket, and colleagues have replied to it.Let's please proceed to troubleshoot on your private ticket.Thank you Henning Notifications DeletedClosed   Amelia   Updated September 8, 2022 at 4:56pm   12 Most recent comment from Uroš Jovanović:Hello Henning,Glad to hear that the issue has been resolved.Please let us know if you have any other questions. David Subers %appointment_price%Closed   Amelia   Updated September 8, 2022 at 2:30pm   12 Most recent comment from Uroš Jovanović:Hello David, Thank you for providing us with the credentials. We have performed checks and we have noted that this is a bug and the fix will be applied in one of the future updates, but there is no ET ... Arnaud Chenudet SMS costClosed Pre-purchase questions for Amelia   Updated September 8, 2022 at 1:31pm   4 Most recent comment from Uroš Jovanović:Hello Arnaud,Glad to be able to assist you.Please let us know if you have any other questions.