Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Julien Aflalo Bug with existing customer booking an appointment on ameliaClosed   Amelia   Updated September 15, 2021 at 9:41pm   4 Most recent comment from [deleted]:Julien,Yes, that's basically what I started with - Woo login won't work in Amelia, it requires Customers to have "Amelia Customer" roles, and then they will be able to log in to the Customer ... Sophie parameter serviceClosed   Amelia   Updated September 15, 2021 at 12:41pm   2 Most recent comment from [deleted]:Hi, Sophie,Thank you for choosing Amelia.Please enable the "Allow booking below minimum capacity" option on the Amelia -> Settings -> Appointments page, and then the same time slot will become availa ... Popoviciu Adrian How to copy a tableClosed   wpDataTables   Updated September 15, 2021 at 12:31pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianAt the moment, you can only copy the entire table, using the Duplicate option from the list of wpDataTables.When you make a duplicated table, you will be able to hide some columns from it, ... Wouter van Maaren Opening hoursClosed   Amelia   Updated September 15, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello Wouter van MaarenThank you for your purchase.This is because you set your default time slot step to 4 hours. The time periods in Amelia need to be dividable by the default time slot step, and it ... Vijay Raval User can access only own dataClosed   wpDataTables   Updated September 15, 2021 at 11:50am   2 Most recent comment from Aleksandar Vuković:Hello VijaySince this is a duplicate ticket, it will be closed. Michael Bellamy Pre purchase questionsClosed Pre-purchase questions for Amelia   Updated September 15, 2021 at 11:41am   2 Most recent comment from [deleted]:Hi, Michael,Thank you for your inquiry.1. I'm afraid, Google Maps don't work in Amelia on the front-end. However, you can create separate pages for different Locations, and place booking fo ... Mohd Hafiz Filters in the formClosed   wpDataTables   Updated September 15, 2021 at 11:21am   2 Most recent comment from Aleksandar Vuković:Hello MohdThank you for your purchase.You're looking at the column's filtering settings. You need to go to the "Sorting and Filtering" tab above the table: Arno Hoffrichter Don´t show worker selectClosed   Amelia   Updated September 15, 2021 at 10:39am   8 Most recent comment from Aleksandar Vuković:Hey ArnoI'd like to take a look at the back-end of your site and be able to edit the page. With the new Customize feature, I don't believe adding CSS is needed, since you can now hide the s ... Alfons QR code EventsClosed Pre-purchase questions for Amelia   Updated September 15, 2021 at 10:00am   4 Most recent comment from Aleksandar Vuković:Hello RaúlI can't give you an estimated time, unfortunately, but I don't believe it will be included in the next 6 months. I can't even guarantee that it will be in that period of ti ... Sara Beltran Beltran Sancho user panelClosed   Amelia   Updated September 15, 2021 at 9:51am   4 Most recent comment from Aleksandar Vuković:Hello SaraThat is correct, custom fields can't be saved to the profile at the moment, so your customers would need to enter them every time an appointment is booked.We're going to work on ou ... Elias Huerta Mojica Purchase informationClosed Pre-purchase questions for Amelia   Updated September 14, 2021 at 9:38pm   2 Most recent comment from [deleted]:Hi, Elias, Thank you for choosing Amelia. If you just purchase a lifetime license and then decide to upgrade it right after, then, unfortunately, we won't be able to do it due to our reseller� ... DoQtor Payments not ProcessingClosed   Amelia   Updated September 14, 2021 at 9:33pm   2 Most recent comment from [deleted]:Hi, DoQtor,Thank you for choosing Amelia.Please make sure that you enabled the live mode in Amelia -> Settings -> Payments and that the credentials are correct. It will be even better if you re-enter ... Anas Kay Custom Fields and ColorsClosed   Amelia   Updated September 14, 2021 at 9:16pm   8 Most recent comment from [deleted]:Hi, Anas,As far as I can see, you managed to hide the Employees' names.For removing the highlighted elements on the Package booking page, please try to add the following CSS: #amelia-step-booking ... Mellanee Harmon Can't log inClosed   Amelia   Updated September 14, 2021 at 8:21pm   4 Most recent comment from [deleted]:Hi, Mellanee,Sorry to hear that you faced this issue.Could you please provide us with:1. Test Customer credentials (so we will be able to access the booking page through PaidMembership Pro2. A tempor ... Joshua Lim Data setting Max - display AdminClosed   wpDataTables   Updated September 14, 2021 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello JoshuaYour browser is doing this.Please go to wpDataTables Settings, and delete "admin" from the "Maximum functions label":Save the settings, and it will be replaced with "MAX".