Public Tickets
Philipp Schuster
Blank DashboardClosed
Amelia
Updated June 22, 2021 at 8:23am
2
Most recent comment from [deleted]:Hi Philipp,thank you for contacting 🙂If you don't see anything in the back-end, the issue is related to a conflict with one of the plugins you have installed, or the theme that is currently a ...
Marcel Janssen
LocationsClosed
Amelia
Updated June 22, 2021 at 8:09am
3
Most recent comment from Marcel Janssen:Ok. Thanks! That can help.RegardsMarcel Janssen
Danilo Gonella
customer's e-mailClosed
Amelia
Updated June 22, 2021 at 7:27am
2
Most recent comment from [deleted]:Hi Danilo,thank you for contacting us 🙂Unfortunately at the moment Amelia only has different email templates based on the action taken (appointment approved, cancelled, reminder....); we don't ...
Felipe
Feature?Closed
Amelia
Updated June 21, 2021 at 8:42pm
2
Most recent comment from [deleted]:Hi, Felipe,Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid, at the moment it can be achieved only by creating multiple booking forms on ...
chauna Jones
adding client address to bookingClosed
Amelia
Updated June 21, 2021 at 8:28pm
2
Most recent comment from [deleted]:Hi, Chauna,Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.At the moment, it can be achieved only by adding a Custom field for Customers' addresse ...
Amzi Redzep
dashboard does not show any appointmentsClosed
Amelia
Updated June 21, 2021 at 7:56pm
4
Most recent comment from [deleted]:Amzi,Sorry for the delayed response, we don't work on weekends.Sure, no need to pay, our support is already included in your license.Please provide us with a temporary WP Admin login, so we will ...
Maciej
Packages and bringing someone with youClosed
Amelia
Updated June 21, 2021 at 6:30pm
5
Most recent comment from Maciej:thx and close this ticket please
shahirwan
Add On ServicesClosed
Amelia
Updated June 21, 2021 at 1:38pm
2
Most recent comment from [deleted]:Hi ShahirwanThank you for reaching out to us.Unfortunately we don't have that option for packages, you can only pre-select a desired number of services and offer them as a bundle only. You can a ...
Dr Abbey Leigh
Formatting ErrorClosed
Amelia
Updated June 21, 2021 at 12:31pm
2
Most recent comment from [deleted]:Hi Dr Abbey
Thank you for reaching out to us.
You've got a broken form.
Please check if you have SG Optimizer plugin installed, and if you do go in its settings/Front-end and disable "Combine CS ...
Jeffrey Kimel
Email vs SMS NotificationClosed
Amelia
Updated June 21, 2021 at 12:24pm
2
Most recent comment from [deleted]:Hi, Jeffrey!Sorry for the delayed response, we don't work on weekends.I'm afraid at the moment it's not possible to send notifications selectively: you can send them to all Customers o ...
Netcom
Plugin Installation ErrorClosed
Amelia
Updated June 21, 2021 at 11:14am
2
Most recent comment from [deleted]:Good day,Sorry for the delayed response, we don't work on weekends.And thank you for your purchase.After the purchase, we sent you an email with credentials for the TMS Store, where you can acces ...
Mike Harris
Include Zoom Link in Calendar FileClosed
Amelia
Updated June 21, 2021 at 10:33am
2
Most recent comment from [deleted]:Hi, Mike,Thank you for choosing Amelia.And sorry for the delayed response, we don't work on weekends.I'm afraid, it's not possible to modify ics files at the moment. However, this featu ...
Elias
Scheduling appointments for customers who bought packageClosed
Amelia
Updated June 21, 2021 at 8:49am
4
Most recent comment from [deleted]:Hi EliasYou can change the customer's password from your wp dashboard - Users, then click on the desired customer and scroll down to the bottom of the screen, you will see the options for changi ...
fajar faezal
user login account for woocommerce and ameliaClosed
Amelia
Updated June 21, 2021 at 8:42am
4
Most recent comment from [deleted]:Hi DoQtor,If you are referring to the question about integration of WooCommerce customer panel and Amelia front-end customer panel, there isn't such integration, unfortunately. The customer pane ...
mustapha
Google calendar not workingClosed
Amelia
Updated June 20, 2021 at 7:12pm
9
Most recent comment from Aleksandar Vuković:Great news, Mustapha, thanks for letting me know!You're very welcome - I'm glad to have been of assistance.If you have any further questions or issues, please feel free to open a new ticket, ...