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Public Tickets

Joel Abbott Service TimescalesClosed   Amelia   Updated July 6, 2021 at 7:29am   4 Most recent comment from [deleted]:Hi JThis would require changing the core functions of the plugin so it is not something that can be changed with customization, but I'll kindly ask you to add it as a feature suggestion on this ... Mikael Morén If a staffmember is picked on an event, should he be able to be picked on another then?Closed   Amelia   Updated July 6, 2021 at 7:12am   2 Most recent comment from [deleted]:Hi MikaelThank you for reaching out to us.Unfortunately this is not possible. You can add that staff member to an event but he will not be able to receive any appointments for the duration of the eve ... Roshan Crasta Shortcode doesnt loadClosed   Amelia   Updated July 6, 2021 at 6:31am   4 Most recent comment from [deleted]:Hi Roshan,thank you for contacting backIf you change your mind please let me know, as this issue should be fixed on your site, as it is essential to keep updating your Amelia to avoid conflicts and bu ... Tiphaine Favereau email notificationClosed   Amelia   Updated July 6, 2021 at 6:03am   7 Most recent comment from [deleted]:Hi Tiphaine!Also, hello Karim - my colleague responded to your ticket, I apologize for the delay - please check itOur response time is around 24 hours, however, we don't work on weekends so you c ... Philipp Schuster Full Day AppointmentsClosed   Amelia   Updated July 6, 2021 at 5:23am   4 Most recent comment from [deleted]:Hi Philipp,thank you for elaboratingHave you made sure to activate the full capacity of busy slot removal in Google Calendar (2500)?If yes, then I would need to take a look, if you don't mind.P ... Kate Dempsey capacityClosed   Amelia   Updated July 6, 2021 at 12:51am   2 Most recent comment from [deleted]:Hi Kate,thank you for reaching out to usThe easiest way to go is to simply limit the employees or capacity.You can either make 4 employees each with capacity of 12 people, or make one employee with ca ... Neil Deschamps Booking Calendar WidthClosed   Amelia   Updated July 6, 2021 at 12:50am   2 Most recent comment from [deleted]:Hi Neil,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ou ... Graham Order of EmpoyeesClosed   Amelia   Updated July 6, 2021 at 12:46am   2 Most recent comment from [deleted]:Hi Graham,thank you for reaching out to usAt the moment, it's not adjustable as services are, I'm afraid.It probably can be done with some custom work, but our developers are very busy at th ... Rachel Unknown Organizer on Google Calendar Invite ICSClosed   Amelia   Updated July 6, 2021 at 12:31am   2 Most recent comment from [deleted]:Hi Rachel,thank you for reaching out to usPlease go to Amelia > Settings > Integrations > Outlook / Google > Event Description and add a placeholder for employee name there. Aleksandar Stojanovic Creating Appointment Types. After updating some text or similar and clicking on save, nothing is saving. It Is uncool because it takes to much time. And I Think this bug is really basic and have not to be ever.Closed   Amelia   Updated July 6, 2021 at 12:27am   4 Most recent comment from [deleted]:Hi Ana,thank you for letting me know!I'm assuming they are premade emojis (not standard ones used with punctuation like : ) kind ); I will make sure to advise the developers on this (and see if w ... Francesca Multiple appointmentsClosed   Amelia   Updated July 6, 2021 at 12:26am   6 Most recent comment from [deleted]:Anytime Francesca,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Giulio Amelia booking formClosed   Amelia   Updated July 6, 2021 at 12:14am   2 Most recent comment from [deleted]:Hi Giulio,thank you for reaching out to usUnfortunately, these fields are mandatory and cannot be removed; if you remove them, the customer will not be able to proceed. Lukas Ehlhardt Different Times for ServiceClosed   Amelia   Updated July 6, 2021 at 12:10am   2 Most recent comment from [deleted]:Hi Lukas,thank you for reaching out to usUnfortunately, service can have only 1 duration, preset during service creation. If you set it to 2h all slots for this service will be 2h, I'm afraid. Ho ... Lukas Ehlhardt Time system change from 12h to 24hClosed   Amelia   Updated July 6, 2021 at 12:05am   2 Most recent comment from [deleted]:Hi Lukas,thank you for reaching out to usAmelia time format is inherited from WordPress.So, when you change the time format in WordPress settings, it will change in Amelia as well. Laura Pearman Custom Fields ConfigurationClosed   Amelia   Updated July 5, 2021 at 11:54pm   2 Most recent comment from [deleted]:Hi Laura,thank you so much for reaching out to usI see; unfortunately Amelia does not have such an option at the moment; however, I'll kindly ask you to add it as a feature suggestion on this p ...