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Public Tickets

Fabienne Zanette Required fieldsClosed   Amelia   Updated September 8, 2021 at 5:16pm   2 Most recent comment from [deleted]:Hi, Fabienne,Thank you for choosing Amelia.Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ... Heather R Zacny Pass through data from AmeliaClosed   Amelia   Updated September 8, 2021 at 4:57pm   2 Most recent comment from [deleted]:Hi, Heather,Thank you for choosing Amelia.How did you configure it the way your Customers are being redirected to the form? You just used a redirect link to the form, or you set it through webhooks?A ... West Island Recreation Bringing anyone with you? LimitClosed   Amelia   Updated September 8, 2021 at 1:32pm   3 Most recent comment from [deleted]:Hi there!Thank you for reaching out to usYes, I'm afraid that the bar size reduces with the amount of data displayed; I will make note of this to the developers.If you have any further questions ... Howard Weng The appointment csv is not exported data using Amelia Manager roleClosed   Amelia   Updated September 8, 2021 at 12:45pm   4 Most recent comment from [deleted]:Thank you for letting us know Howard!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Irfan Same day Multiple recurring AppointmentClosed   Amelia   Updated September 8, 2021 at 12:40pm   2 Most recent comment from [deleted]:Hi Irfan,thank you for reaching out to us.Recurring services can only be set to daily, meaning that they can repeat every day at the same time.You can offer your clients multiple bookings via Packages ... West Island Recreation Making use of the translationsClosed   Amelia   Updated September 8, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out.In order to use this function you would need a plugin like WPML for example (any multilanguage plugin will be good, but that one is the most used one among our clie ... elaine Hide Gender and DOBClosed   Amelia   Updated September 8, 2021 at 12:22pm   2 Most recent comment from [deleted]:Hi Elaine!If you're exporting directly from Amelia events you can deselect gender and date of birth:Click on attendeesClick on Export iconNew menu will open when you can uncheck these two Paulo Download new versionClosed   Amelia   Updated September 8, 2021 at 12:05pm   5 Most recent comment from [deleted]:Hi Paulo,thank you for letting us know; I'm glad you have found a way.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Melvin Brea Password recoveryClosed   Amelia   Updated September 8, 2021 at 11:32am   2 Most recent comment from [deleted]:Hi, Melvin,Thank you for choosing Amelia. If you want your Customers to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% pl ... Will Bridges Add a Deposit Payment OptionClosed   Amelia   Updated September 8, 2021 at 11:06am   8 Most recent comment from [deleted]:Will,Thank you for letting us know that the issue was resolved.Sorry for missing that. Unfortunately, we don't have any App at the moment. Developing an App is on our to-do list. However, you ca ... Tom Reminder 48 hrs beforeClosed   Amelia   Updated September 8, 2021 at 10:40am   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Miguel Gisbert Non bookable serviceClosed   Amelia   Updated September 8, 2021 at 6:27am   32 Most recent comment from Aleksandar Vuković:Hello Miguel.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rahel Biehlig Event cancellationClosed   Amelia   Updated September 7, 2021 at 9:08pm   9 Most recent comment from [deleted]:Rahel,Thank you for the credentials.I created a test Employee and tested the Employee panel. I was able to edit Events under this Employee but not cancel them:By default, Employees don't have an ... Ben Richardson NotificationsClosed   Amelia   Updated September 7, 2021 at 2:07pm   2 Most recent comment from [deleted]:Hi Ben, thank you for reaching out to us Please make sure to turn off Grammarly, or any other text and language editing browser extension before editing the notification. We're aware of this conf ... Anna Bućkowska Flexible dates settingClosed   Amelia   Updated September 7, 2021 at 2:06pm   4 Most recent comment from [deleted]:Hi Anna!Thank you for the kind replyWe haven't received a lot of feedbacks for this feature; when we do, every client needs it to be specific in a different way, but it would be good to check out ...