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Public Tickets

Peter Imumorin After recent Amelia update, elementor stopped working if Ameilia is activated. I cannot update anything in my website except I deactivate Ameila first because my website uses elementorClosed   Amelia   Updated January 4, 2021 at 1:29pm   2 Most recent comment from [deleted]:Hello Peter, We've investigated the issue and found that the issue occurs when Elementor and Amelia are used with PHP version 7.3 or an older one. Sorry for any inconveniences this have caused. ... Christian Paypal and PHP 8.0Closed   Amelia   Updated January 4, 2021 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello ChristianThanks for letting us know about this. Our developers are working on the issue, and hopefully a fix will be included in the next update (it should go out in a day or two). George T Cannot update product keeps deactivatingClosed   Amelia   Updated January 4, 2021 at 12:11pm   5 Most recent comment from [deleted]:Hello George T,  Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends. Glad to see you managed to update Amelia manually, and a fellow user helped in th ... Angeline ReschedulingClosed   Amelia   Updated January 4, 2021 at 11:23am   2 Most recent comment from [deleted]:Hi Angeline,Apologies for replying a bit later, we don't work on weekends.There isn't a possibility for changing the appointment status to Pending when a client reschedules it with Amelia� ... Jason Brueckner PaymentsClosed   Amelia   Updated January 4, 2021 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello JasonWhen using Stripe or PayPal through Amelia, the most important thing to mention is that Amelia only connects your existing account, and there are no other settings other than what’s descr ... Raphael Babilonia How to cancel the package from my customer after he already bought it?Closed   Amelia   Updated January 4, 2021 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello RaphaelUnfortunately, we don't have that feature yet. It will be added in the next update (not the one you'll see roll out today, but the one after that).You can cancel individual app ... Daniel Dowling Working Hours Per ServiceClosed   Amelia   Updated January 4, 2021 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello DanielI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Services have a duration, but when available time slots will ... Paulina limiting service availabilityClosed   Amelia   Updated January 4, 2021 at 9:38am   2 Most recent comment from Aleksandar Vuković:Hello PaulinaService availability is determined by employees' working hours.So, either configure two employees for these two services, or configure employees' working hours so they work on s ... Melanie Wesley Transfer square appointmentsClosed   Amelia   Updated January 4, 2021 at 9:02am   4 Most recent comment from [deleted]:Hello Melanie, Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.There isn't an option to charge customers for a no show in Amelia with its curr ... dljordaneku Outlook IntergrationClosed   Amelia   Updated January 4, 2021 at 8:58am   6 Most recent comment from [deleted]:Hello Darrell,Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.Glad to see the issue is gone, thank you for letting me know. If you have any other ... Kieran NotificationsClosed   Amelia   Updated January 4, 2021 at 8:55am   6 Most recent comment from [deleted]:You are welcome, Kieran. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Paul Anderson Front end emplyee panelClosed   Amelia   Updated January 1, 2020 at 11:23pm   5 Most recent comment from Paul Anderson:Thanks - all sorted now :) Craig Feature Request: Request Appointment in Customer PanelClosed   Amelia   Updated December 31, 2020 at 5:26pm   2 Most recent comment from [deleted]:Hi Craig, Thank you for the suggestion. I added it to our feature requests list and you can suggest it here as well, so users can vote for it and it can be considered for implementation in the future ... Rajbir Singh Not creating wordpress user and not getting any url to set passwordClosed   Amelia   Updated December 31, 2020 at 5:17pm   8 Most recent comment from [deleted]:Hello Rajbir, Glad to see that the issue is gone, thank you for letting me know!You are welcome, glad I could be of help! Thank youIf you have any other questions or issues feel free to open a new t ... Jason Long Long Time ZonesClosed   Amelia   Updated December 31, 2020 at 5:15pm   5 Most recent comment from [deleted]:Hello Jason Long, I understand this would be useful for users who have employees in different timezones and we do have this in our to-do list for the future releases of Amelia, but for now we can ...