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Public Tickets

Sara Beltran Beltran Sancho URGENTClosed   Amelia   Updated June 29, 2021 at 4:17pm   6 Most recent comment from [deleted]:Hi Sara We are glad to hear you were able to resolve the issue. To be honest we can't say exactly why this would happen as Amelia doesn't have any time zone settings, and it picks up the ... Frank Litjens Booking frame opened by defaultClosed   Amelia   Updated June 29, 2021 at 4:03pm   4 Most recent comment from [deleted]:Hi FrankYes, this should be added in the theme's Custom CSS, if this doesn't work for you we can recommend these services for customization: https://codeable.io/?ref=l1TW1 https://wpkraken. ... PIVATY connect google calendarClosed   Amelia   Updated June 29, 2021 at 1:21pm   4 Most recent comment from [deleted]:Hello Marius,  Please check if you followed all of the steps from our documentation exactly as it is in our instructions here - https://wpamelia.com/configuring-google-calendar/ not the video. Issue ... Ian Bowden Cannot enter half hoursClosed   Amelia   Updated June 29, 2021 at 12:46pm   4 Most recent comment from [deleted]:Hello Ian,thank you for reaching out to us.You're right, changing the time slot step to 30 minutes will allow you to have this starting time. If you need a time gap of 2 hours, you can always add ... Andrew SMS Next Day ReminderClosed   Amelia   Updated June 29, 2021 at 10:39am   9 Most recent comment from Aleksandar Vuković:You're welcome, AndrewI'm glad to hear that its working well now.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jad Saleh Email notifications not workingClosed   Amelia   Updated June 29, 2021 at 10:24am   12 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Jad, but if you're not willing to troubleshoot this further, there's nothing we can do, unfortunately. Notification settings are as simple as they can be - jus ... Phil Holmes Client BookingClosed   Amelia   Updated June 29, 2021 at 9:06am   4 Most recent comment from [deleted]:Hi Phil,thank you for contacting backPackages feature is currently available in Pro and Developer licences; it's not a separate plugin, but it depends which licence was purchased. Phil Holmes Booking formClosed   Amelia   Updated June 29, 2021 at 9:04am   8 Most recent comment from [deleted]:Hi Phil,I'm glad to hear that, thank you for letting me knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Outpeak SL See customer appointments hrecordClosed   Amelia   Updated June 29, 2021 at 8:59am   5 Most recent comment from Outpeak SL:I totally understand Liza. Thank you so much for your reply.Have a good day! Mandy Oldfield Booking events for staffClosed   Amelia   Updated June 29, 2021 at 7:44am   4 Most recent comment from [deleted]:Unfortunately this is not possible.I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting ... HArvey Paying final balance after paying depositClosed   Amelia   Updated June 29, 2021 at 7:06am   3 Most recent comment from [deleted]:Hi HArveyThank you for reaching out to us.The remaining amount can only be paid on-site.The deposit payment placeholder you can add in notifications will be included in our next update, which should ... Willard Bulk selection for approvalClosed   Amelia   Updated June 28, 2021 at 10:02pm   2 Most recent comment from [deleted]:Hi, Willard,Thank you for choosing Amelia.I'm afraid, at the moment it's possible only to delete Appointments in bulk, all other changes have to be done individually.You can suggest that as ... William Hartanto Time slotClosed   Amelia   Updated June 28, 2021 at 8:01pm   2 Most recent comment from [deleted]:Hi, William,Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.If you want to set your Services with 10 mins gaps, then you should set the "Buffer time a ... Matthew Two Amelia Plugins on One WordpressClosed   Amelia   Updated June 28, 2021 at 7:51pm   2 Most recent comment from [deleted]:Hi, Matthew,Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid, it's not possible to have two Amelia plugins installed on the same s ... Garion Bracken Can you scroll back up to the calendar after customer clicks 'confirm'Closed   Amelia   Updated June 28, 2021 at 7:48pm   2 Most recent comment from [deleted]:Hi again, Garion,I assume you've found the purchase code.However, regarding the question: if the booking page scrolls down after the booking is complete, please try to add this JS to the booking ...