Public Tickets
Jeremy Avenarius
Adding a new Employee(s) - duplicate email error for existing usersClosed
Amelia
Updated October 9, 2021 at 6:29am
14
Most recent comment from [deleted]:Hi JeremyYou are most welcome on behalf of the entire teamDo let us know if there is anything else we can assist you with.Have a wonderful day!
koul
Stripe ReCaptchaClosed
Amelia
Updated October 9, 2021 at 4:36am
5
Most recent comment from koul:Thank you.
Fabrice Bartoli
Disable step 5 and redirect automaticallyClosed
Amelia
Updated October 8, 2021 at 11:24pm
2
Most recent comment from [deleted]:Hi, Fabrice,Thank you for choosing Amelia.If you want to hide the "Thank you" page, it can be achieved with custom JS and CSS:
1. Please add this script to the page with Amelia
window.beforeConfirm ...
Doina Tibu
ActivationClosed
Amelia
Updated October 8, 2021 at 11:18pm
2
Most recent comment from [deleted]:Hi again, Doina,Thank you for reaching out to us.I've already responded to this question under the other ticket that you have, so please check my reply there.Best Regards.
Rufaidh
Multiple DurationClosed
Amelia
Updated October 8, 2021 at 11:03pm
14
Most recent comment from [deleted]:Hi, Rufaidh,Sorry for the delayed response.1. You can set the Employee's working hours in the Employee's profile, for example:But in your case, it will be 10.00 - 21.30.Probably, you should ...
Lucas
2 different stripe accountClosed
Amelia
Updated October 8, 2021 at 10:04pm
2
Most recent comment from [deleted]:Hi, Lucas,Thank you for choosing Amelia.I'm afraid, at the moment it's possible to connect only one payment system account (Stripe, PayPal) to Amelia. Sorry for disappointing you.You can s ...
Romedenne
1 hour email remindClosed
Amelia
Updated October 8, 2021 at 9:59pm
11
Most recent comment from [deleted]:Romedenne,That's great! Thank you for letting us know that the issue was resolved And please feel free to contact us if you have any other questions.Best Regards.
James Fouché
assigning rolesClosed
Amelia
Updated October 8, 2021 at 9:20pm
2
Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.I'm afraid, you are absolutely right: only Employees can be assigned to Services and Events. Therefore, please create an Employee user, and make sure that ...
Jochen
SMSClosed
Amelia
Updated October 8, 2021 at 8:59pm
2
Most recent comment from [deleted]:Hi, Jochen,Thank you for reaching out to us.I'm afraid, at the moment it's not possible to connect an existing Twilio account to Amelia since our plugin has a native SMS integration, and it ...
Lois O'Rourke
Booking form customisation issuesClosed
Amelia
Updated October 8, 2021 at 8:12pm
2
Most recent comment from [deleted]:Lois,Thank you for choosing Amelia.1. You can disable the Employee selection drop-down in Amelia -> Customize. Please choose the booking form that you want to change on the top of the Customization ...
Mario Calamita
user registrationClosed
Amelia
Updated October 8, 2021 at 12:18pm
2
Most recent comment from [deleted]:Hi Mario,thank you for reaching out to usOnce you create a new Amelia Customer or a customer makes a booking, an automatic email will be sent to your customer with a username and a URL link where th ...
james
Can you have Multiple Locations for 1 EmployeeClosed
Amelia
Updated October 8, 2021 at 10:22am
2
Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.Your workaround was correct actuallyYou have to create multiple Employees, one for each location. And each Employee needs to have a unique email address. This ...
Renato Fiuza
Elementor plugin incompatibilityClosed
Amelia
Updated October 8, 2021 at 10:18am
6
Most recent comment from [deleted]:Renato,I was able to create a draft page with enabled Amelia:Could you please clarify if that is related to some particular elements?Also, please make sure that you have PHP version 7+ on your site.Lo ...
Stef
Make services all dayClosed
Amelia
Updated October 8, 2021 at 9:48am
7
Most recent comment from [deleted]:Hi Stef,they would need to pick the service first, so you can name one full day and one half day.
Abby Storey
50 minute appointmentsClosed
Amelia
Updated October 8, 2021 at 8:52am
3
Most recent comment from [deleted]:Hi Abby!Thank you for reaching out to usI'm glad you found the setting; also, when you change time slot step to 50 and then change service duration to 50, you can go back and change the slot step ...