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Public Tickets

Monika Wood ûpgrade to professionalClosed   Amelia   Updated July 7, 2021 at 1:04pm   6 Most recent comment from [deleted]:Hi MonikaPlease go to Amelia Settings/Activation, and make sure that the "Delete database tables" slider is disabled. Then, go to your Plugins section, deactivate and delete Amelia, and then download ... Jonathan MICHELON Employee rolesClosed   Amelia   Updated July 7, 2021 at 12:57pm   2 Most recent comment from [deleted]:Hi Jonathan Thank you for reaching out to us.You need to edit the Amelia Employee user role using the User Role Editor plugin in order to achieve what you need in Amelia. Here is an example - emplo ... Outpeak SL Amelia shows available slots previous to the actual timeClosed   Amelia   Updated July 7, 2021 at 11:31am   16 Most recent comment from Aleksandar Vuković:You're welcome, Sandra!Glad to have been of service!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Arno Hoffrichter Costumer Panel Dates autoselect?Closed   Amelia   Updated July 7, 2021 at 11:17am   2 Most recent comment from [deleted]:Hi Arno,thank you for contactingIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugin ... Jeromy Booking Employee and LocationClosed   Amelia   Updated July 7, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi Jeromy Thank you for reaching out to us. 1. You can hide the employee drop-down using this custom CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !i ... Gerardo Camorlinga Limit CancellationsClosed   Amelia   Updated July 7, 2021 at 11:01am   2 Most recent comment from [deleted]:Hi GerardoI'm afraid that customers cannot be limited to how many times they can cancel their appointments, at the moment. I'll kindly ask you to add it as a feature suggestion on this page ... Gerardo Camorlinga Catalog View StylingClosed   Amelia   Updated July 7, 2021 at 10:46am   2 Most recent comment from [deleted]:Hi Gerardo,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ... Dylan Allow Editor's roleClosed   Amelia   Updated July 7, 2021 at 9:46am   2 Most recent comment from [deleted]:Hi DylanThank you for reaching out to us.Yes, that would be the solution we would recommend as well, thank you for sharing this with everybody else, I am sure many of our clients will find it usefulI ... Phil E-mail already exists, double client profilesClosed   Amelia   Updated July 7, 2021 at 9:31am   6 Most recent comment from [deleted]:Hi Fabio,not a problem, you can always open your own ticket as well in case that we need to exchange credentials safelyThis happens when Check for existing email option is on in Amelia > Settings > Ro ... Dennis Greeven Events not showing unless logged inClosed   Amelia   Updated July 7, 2021 at 9:28am   4 Most recent comment from [deleted]:Hi Dennis,thank you for letting me know, I'm glad it works nowYou can also see how to "exclude" Amelia from WP Rocket's cache so that you wouldn't have to turn off the whole Rocket if y ... Peter WooCommerce Ecosystem + Amelia Employee Frontend Panel and Booking ScheduleClosed   Amelia   Updated July 6, 2021 at 12:17pm   16 Most recent comment from Aleksandar Vuković:Hey PeterI saw your email this morning, and has already been forwarded to our management, and development team!I haven't had the chance to respond to it, but now that I see you responded to the ... [email protected] ​Can the Phone: field mobile number example be changed from 07924 to 07624Closed   Amelia   Updated July 6, 2021 at 12:11pm   2 Most recent comment from [deleted]:Hi [email protected] Thank you for reaching out to us. From what we could find, mobile phone numbers are represented by area codes ‘07624’, ‘07524’, and ‘07924’. I have forwarded this to ... Shehbaz Afzal Google API ScopesClosed   Amelia   Updated July 6, 2021 at 11:23am   8 Most recent comment from [deleted]:You are most welcomeI am glad to hear you were able to solve the issue. If there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day! MITSUTAKA KOUNO about google calendarClosed   Amelia   Updated July 6, 2021 at 8:34am   19 Most recent comment from Aleksandar Vuković:Alright, whatever you did, did it, I was able to log in now.I can't figure out what issues you're having. You said that Amelia is stuck - where exactly? I went to the Employees section, and ... Mikael Morén Specific service start-hoursClosed   Amelia   Updated July 6, 2021 at 8:10am   9 Most recent comment from [deleted]:In that case, may I see the backend?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s t ...