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Public Tickets

Marko Tavra Email sendingsClosed   Amelia   Updated September 2, 2021 at 11:29am   6 Most recent comment from [deleted]:Thank you for letting me know, Marko; I'm glad to hear thatIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stephen GHOMMIDH Days with hours off ?Closed   Amelia   Updated September 2, 2021 at 11:03am   4 Most recent comment from [deleted]:Hi Stephen!Thank you for the kind replyYes, I'm afraid that 2 way sync only works for blocking the times; it cannot reflect events from Google to Amelia.It should block the available times if Ret ... Ljubo Amelia EventsClosed   Amelia   Updated September 1, 2021 at 11:19pm   2 Most recent comment from [deleted]:Hi, Ljubo,Thank you for choosing Amelia.Please try to clear the site and the browser cache.Also, please exclude pages with Amelia from caching plugin settings (if you use any of them).If that doesn&# ... Robin Tindall Application formClosed   Amelia   Updated September 1, 2021 at 11:02pm   2 Most recent comment from [deleted]:Hi, Robin,Thank you for reaching out to us.I'm afraid, it's not possible to add a separate form to the booking process, however, it is possible to ask questions/collect additional informati ... Raphael Nordier Updates of loco translateClosed   Amelia   Updated September 1, 2021 at 10:33pm   2 Most recent comment from [deleted]:Hi again, Raphael,Well, as far as I know, Loco Translate has a sync option, so, I believe, once you update the plugin, the language file should get sync with your previous translation.However, we did ... Leyla musleh packages of servicesClosed   Amelia   Updated September 1, 2021 at 10:29pm   2 Most recent comment from [deleted]:Hi, turistas,Thank you for choosing Amelia.1. I'm afraid, at the moment Appointments from a package can be booked only be the Customer on the Customer Panel. 2. A Customer can see the booked an ... Adam Can't change field labelsClosed   Amelia   Updated September 1, 2021 at 10:00pm   2 Most recent comment from [deleted]:Hi, Adam,Thank you for choosing Amelia.1. Please try to disable the "Use already loaded Vue" option on the Customize page.2. If that doesn't help, please click on Reset, and then on Save on the ... ryuichi amelia-appointment mailClosed   Amelia   Updated September 1, 2021 at 9:52pm   6 Most recent comment from [deleted]:Ryuichi,I'm afraid, the price cannot be changed for the existing bookings. So, in this case, you probably will have to cancel them, and schedule again with the new price.Sorry for disappointing y ... Molly Connell paymentsClosed   Amelia   Updated September 1, 2021 at 1:33pm   2 Most recent comment from [deleted]:Hi Molly!Thank you for reaching out to us; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Paul A Warloski Events and VideoClosed   Amelia   Updated September 1, 2021 at 11:13am   2 Most recent comment from [deleted]:Hi, Paul, Thank you for choosing Amelia. You can use Zoom integration or Google meet integration for that purpose. In both cases, online event links will be created automatically in Amelia. Please le ... Sho Hide Phone fieldClosed   Amelia   Updated September 1, 2021 at 10:45am   12 Most recent comment from [deleted]:Sho,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Wendell Jones EventsClosed   Amelia   Updated September 1, 2021 at 10:42am   2 Most recent comment from [deleted]:Hi, Wendell,Thank you for choosing Amelia.For that, you should cancel the Event first in Amelia -> Events -> Edit Event:After that, you will be able to delete it (in the same Event modal).Best Regard ... parv More modern login / register systemClosed   Amelia   Updated September 1, 2021 at 10:33am   2 Most recent comment from [deleted]:Hi, Parv,Thank you for choosing Amelia.I'm afraid, I can't tell you when exactly this feature will be implemented. But it is definitely on our to-do list. However, you can speed the process ... Arne De Belser Need all plugin files for customizationsClosed   Amelia   Updated September 1, 2021 at 9:58am   3 Most recent comment from [deleted]:Hi Arne and Adam,thank you for reaching out to usAmelia isn't an open-source plugin, so we won't be able to provide you with the source code due to our policy, I'm afraid.It probably ca ... Pawel Events inscription has been canceled without clicking on the cancellation linkClosed   Amelia   Updated September 1, 2021 at 9:52am   8 Most recent comment from Aleksandar Vuković:Hello PawelThe same email cannot be associated with multiple users in the database, so you can't assign it to multiple users. A workaround would be to disable "Check customer's name for exis ...