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Public Tickets

Dr Akhil It’s not taking to the woocommerce payment GatewayClosed   Amelia   Updated September 6, 2021 at 12:44pm   4 Most recent comment from Aleksandar Vuković:Hello Dr AkhilThis usually happens if your Cart or Checkout pages aren't configured in WooCommerce.Please go to WooCommerce Settings/Advanced settings, and check if under "Cart" and "Checkout" t ... Amanda Pereira Adding appointments on the backendClosed   Amelia   Updated September 6, 2021 at 11:56am   2 Most recent comment from Aleksandar Vuković:Hello AmandaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our development team, but I'l ... Marcus No sync from google calendar to Amelia after following your youtube guideClosed   Amelia   Updated September 6, 2021 at 10:56am   17 Most recent comment from Aleksandar Vuković:You're welcome, MarcusGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerry Khalimsky Error when employee edits appointmentsClosed   Amelia   Updated September 6, 2021 at 7:56am   23 Most recent comment from Aleksandar Vuković:Great news, Gerry, thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stephen GHOMMIDH Service - make one unbookableClosed   Amelia   Updated September 5, 2021 at 8:11am   2 Most recent comment from [deleted]:Hi StephenThank you for reaching out to us.You can achieve this by creating a dummy employee and assigning only this service to him, remove all work hours and add one special day 5-10 years from now ... Madis Mark Booking goes to wrong locationClosed   Amelia   Updated September 4, 2021 at 1:00pm   2 Most recent comment from [deleted]:Hi MadisThank you for reaching out to us.Can you please send us the email template you are noticing this issues with and some screenshots or a screen recording of the issue so we can take a closer l ... Eddie Cleary 1 Employee Many LocationsClosed   Amelia   Updated September 4, 2021 at 11:58am   2 Most recent comment from [deleted]:Hi EddieThank you for reaching out to us.Unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different emails ( ... Rodolfo Diniz notificationsClosed   Amelia   Updated September 4, 2021 at 10:30am   2 Most recent comment from [deleted]:Hi RodolfoThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Rhian Galea Back-end appointment booking payment requestsClosed   Amelia   Updated September 4, 2021 at 10:22am   2 Most recent comment from [deleted]:Hi RhianThank you for reaching out to us.I'm afraid, it's not possible to transfer information from Amelia to a payment system when there's no actual payment. Probably, it can be achiev ... Torsten Wagner deactivate/ hide FilterClosed   Amelia   Updated September 3, 2021 at 2:22pm   8 Most recent comment from [deleted]:You as well Torsten! Gary Show Category field in employee appointment panelClosed   Amelia   Updated September 3, 2021 at 2:19pm   4 Most recent comment from [deleted]:Thank you a lot Gary; please do, as others would be able to vote and "push" the feature to productionIf you have any further questions or issues, please feel free to open a new ticket, and we'll ... Gary Automatically select an employee if other employees are already bookedClosed   Amelia   Updated September 3, 2021 at 2:18pm   5 Most recent comment from [deleted]:Anytime, Gary, I'm glad it helpedIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Steven Coryell Thhe Plug in did not work and crashed my siteClosed   Amelia   Updated September 3, 2021 at 1:18pm   2 Most recent comment from [deleted]:Hi Steven,thank you for reaching out to usPlease advise which version of Amelia are you using, and what exact error message came up.Also, please provide me a temporary WP-admin (administrator) user fo ... Elizabeth Suggestion - New customerClosed   Amelia   Updated September 3, 2021 at 1:03pm   2 Most recent comment from [deleted]:Hi Elizabeth!This is a widely asked for feature; please check out this page; it was most likely already suggested by another client so you can vote for it. Features are pushed up on our "to-do" lis ... Kai Fuchs Currency signClosed   Amelia   Updated September 3, 2021 at 12:48pm   2 Most recent comment from [deleted]:Hi, Kai,Thank you for choosing Amelia.Please open the Amelia -> Settings -> Payments page and set the currency to Euro in the corresponding field:Best Regards.