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Public Tickets

Tapiwa ON-site payment and option for online paymentClosed   Amelia   Updated September 14, 2021 at 11:40am   2 Most recent comment from [deleted]:Hi, Tapiwa,Thank you for choosing Amelia.Yes, it is possible. You can enable both payment options. However, only WooCommerce doesn't allow to enable on-sie payments along with WooCommerce integr ... Hussnain Customers not receiving email notificationsClosed   Amelia   Updated September 14, 2021 at 11:04am   5 Most recent comment from [deleted]:Hussnain,Sorry for the delay.1. I sent a test notification from your site and it was delivered:So please make sure that notifications don't end up in the Spam or Promotions folder.2. You can fin ... Arno Hoffrichter Checkboxes for ServicesClosed   Amelia   Updated September 14, 2021 at 10:57am   2 Most recent comment from Aleksandar Vuković:Hello ArnoI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You would be able to create packages, but they need to have de ... Raphael Nordier Issue click on images from eventsClosed   Amelia   Updated September 14, 2021 at 10:52am   13 Most recent comment from Aleksandar Vuković:My pleasure Raphael.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elias Package with one teacherClosed   Amelia   Updated September 14, 2021 at 10:38am   8 Most recent comment from [deleted]:Elias,Sorry for the delay.I forwarded your request to our dev team. They changed the logic because we were receiving too many complaints about it, and now we see that some of our clients prefer it the ... Cameron Hacault Appointment view on mobile deviceClosed   Amelia   Updated September 13, 2021 at 10:05pm   2 Most recent comment from Aleksandar Vuković:Hello CameronThank you for your purchase.Unfortunately, this is how iOS devices behave. You can add the following to the head section, and it should help: If that doesn't help, please check out s ... Lauro polyfill.io taking foreverClosed   Amelia   Updated September 13, 2021 at 7:04pm   6 Most recent comment from [deleted]:Hello Suresh, I see you opened a new ticket regarding the issue that you have and my colleague has responded so you can check it out and continue solving the issue there. If you have any other ques ... Alyssa Villa Event Wait ListClosed   Amelia   Updated September 13, 2021 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello AlyssaThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our de ... Christy PackagesClosed   Amelia   Updated September 13, 2021 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello ChristyThank you for your desire to upgrade the license.Unfortunately, at the moment, Extras aren't included in Packages, so if you add a service that contains an extra, that extra will not ... Martin Scarland trying to limit to one appointment a dayClosed   Amelia   Updated September 13, 2021 at 1:42pm   5 Most recent comment from Aleksandar Vuković:Hello Martin. You can create a Service that will be offered in Appointment time slots, depending on the availability of your employees, so if you have a 1-hour-long service, and your employee is worki ... Garbonso How to block off a time slot on a certain day, but not entire dayClosed   Amelia   Updated September 13, 2021 at 1:09pm   2 Most recent comment from Aleksandar Vuković:Hey GarbonsoAt the moment, it's not possible to add a time off within a day, but this suggestion has been forwarded to our developers, and it will be worked on in the future.For now, you would ne ... Dominik Dietrich Load multiple Events - 505 ErrorClosed   Amelia   Updated September 13, 2021 at 9:42am   7 Most recent comment from Aleksandar Vuković:Hello Dominik,This has something to do with the configuration of your database. It's allowing 1 - 2 logins per session. When Amelia triggers a few calls to the server, at the same moment it' ... Luca Ronchi Multiple bookings for the same serviceClosed   Amelia   Updated September 13, 2021 at 9:32am   4 Most recent comment from Luca Ronchi:Hi Liza, many thanks for the answer.Now it's much clearer and I am able to achieve a result more similar to what I have in mind.Have a good dayLuca Jessie Brebner How to find the ID of a service in AmeliaClosed   Amelia   Updated September 13, 2021 at 8:35am   8 Most recent comment from [deleted]:Jessie,I'm sorry, I suddenly went blind yesterday and didn't notice the activated purchase code in the screenshot. I will be back to you by the end of the day or tomorrow.Best Regards. Sahil Chahal Amelia SettingsClosed   Amelia   Updated September 12, 2021 at 10:40pm   6 Most recent comment from [deleted]:Hi, Sahil,Ivana is out of the office, so I will respond to your ticket.We are glad to know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.