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Public Tickets

luana EMPLOYEES PANELClosed   Amelia   Updated July 8, 2021 at 10:20am   2 Most recent comment from [deleted]:Hi luanaThank you for reaching out to us.The issue here could be that one of your other plugins loads vue.js files everywhere, not just on the pages it is loaded on, so it's causing a conflict ... Frank Litjens Employee Notifications without Calendar attachmentsClosed   Amelia   Updated July 8, 2021 at 9:56am   4 Most recent comment from [deleted]:Hi Frank,thank you for the kind reply.I'm afraid that this is a joined setting for both Employees and Attendees, if you turn it off none will receive the ics file. Leyla musleh Notifications when canceling a recurring reservationClosed   Amelia   Updated July 8, 2021 at 9:40am   4 Most recent comment from [deleted]:Hi Turistas,the emails are each for sepparate appointment, yes?If not, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ... Giulio Administrator and Google CalendarClosed   Amelia   Updated July 8, 2021 at 9:16am   2 Most recent comment from [deleted]:Hi Giulio,thank you for reaching out to usUnfortunately at the moment, only employees can use Google Integration.I'll kindly ask you to add it as a feature suggestion on this page. Features are ... luana PAYMENT ON FREE EVENTSClosed   Amelia   Updated July 8, 2021 at 8:52am   2 Most recent comment from [deleted]:Hi Luana,thank you for reaching out to usPlease let me know: are you trying to have your employee manage events? Is that employee added as a Staff to this event? If he is not he wouldn't be able ... Sinclair Ashman Bookings, Appointments and back-end CalendarClosed   Amelia   Updated July 8, 2021 at 8:46am   19 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Sinclair.Please feel free to reach out to us if you have any other questions or issues. Siggi booking ref numberClosed   Amelia   Updated July 8, 2021 at 8:45am   4 Most recent comment from [deleted]:Hi Siggi,thank you for adding itUnderstandable, it would be easier to track the booking and the finances with one joint order number.If you have any further questions or issues, please feel free to op ... Marc-Philipp Trópia Schneider window.beforeConfirmedBooking = function() only if serviceID is 15Closed   Amelia   Updated July 7, 2021 at 2:18pm   4 Most recent comment from [deleted]:Hi Marc-Philip,thank you for contacting back; Liza is out of the office at the moment, so I hope that you don't mind me replying.Unfortunately developers advised that this is not possible at the ... Bob Griggs Odd Scheduling ErrorsClosed   Amelia   Updated July 7, 2021 at 2:15pm   27 Most recent comment from [deleted]:Hi Bob,thank you for contacting back.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and releasing a new product. ... Lindi Janse van Rensburg coupon codesClosed   Amelia   Updated July 7, 2021 at 1:49pm   4 Most recent comment from [deleted]:Hi LindiThank you, we can confirm it works as well. All coupon codes work using the same logic no matter if they are being sent now or after a couple of bookings. This might be a caching issue. Since ... Alyson Melhus Available hours not showing upClosed   Amelia   Updated July 7, 2021 at 1:26pm   7 Most recent comment from [deleted]:Hi Alyson,Is there any chance that you can provide me with site access for the backend? I hope I am not asking for too much.You can go into Amelia/Customize and click on Reset, and then on Save. If t ... Gerardo Camorlinga Cancel Appointment if Minimum not metClosed   Amelia   Updated July 7, 2021 at 1:23pm   4 Most recent comment from [deleted]:Anytime, GerardoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerardo Camorlinga Amelia Customer User RoleClosed   Amelia   Updated July 7, 2021 at 1:22pm   6 Most recent comment from [deleted]:I'm glad to hear that Gerardo!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Schindlower Scheduling from the administration portalClosed   Amelia   Updated July 7, 2021 at 1:16pm   2 Most recent comment from [deleted]:Hi Daniel,thank you for contacting usI'm afraid this feature isn't available in the panel yet; we have integrated time zone for the employee to see a different time zone in the panel, howeve ... Aniket Borhade Support for integrating with other pluginsClosed   Amelia   Updated July 7, 2021 at 1:10pm   2 Most recent comment from [deleted]:Hi AniketThank you for reaching out to us.I will forward this to our developers to see if we can get in touch with them and plan a possible integration. We support Zapier since it is the most popul ...