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Public Tickets

Matt Swan Latest v4 UpdateClosed   Amelia   Updated July 14, 2021 at 10:03am   21 Most recent comment from [deleted]:Hi TaniaI completely understand, I can imagine how frustrating that can be, and we are doing our best to help everyone in the shortest time frame possible. That is why I wanted to suggest opening sepa ... Steve Deakin More V4 Ameila Plugin issuesClosed   Amelia   Updated July 14, 2021 at 9:53am   4 Most recent comment from [deleted]:Hi SteveThank you for reaching out.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications page in Ame ... Israel Tavares AMELIA + Client-partner to create reservationClosed   Amelia   Updated July 14, 2021 at 9:13am   2 Most recent comment from [deleted]:Hi Israel,thank you for reaching outThat is true, I'm afraid - Amelia does not have this functionality.All commission payments can go to one account alone (so people working split on commissions ... Carolien Link Amelia to WoocommerceClosed   Amelia   Updated July 14, 2021 at 9:11am   2 Most recent comment from [deleted]:That's the one, TomBut please do feel free to contact me back if you need any assistance regarding it.I wish you a great day in the meantime! marilyn deguire Calendar views and packagesClosed   Amelia   Updated July 14, 2021 at 9:00am   7 Most recent comment from [deleted]:Hi Marilyn,thank you for contacting backThat is the display of the recurring appointments, customer picks a start time and date on the calendar view, they choose to repeat the appointment, and they ar ... Gerardo Camorlinga Custom FieldsClosed   Amelia   Updated July 14, 2021 at 8:54am   4 Most recent comment from [deleted]:Anytime GerardoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ali Raza WooCommerce Smtp and Amelia SmptpClosed   Amelia   Updated July 14, 2021 at 8:45am   4 Most recent comment from [deleted]:Hi Ali,I haven't had reports about the conflicts so far, to be honest; on the other hand customers who do use Woo emails never mention which credentials they use (same SMTP as Amelia or different ... Julio Can I Delete Purchased Package From Customer Panel?Closed   Amelia   Updated July 14, 2021 at 8:27am   6 Most recent comment from [deleted]:Julio,Sorry for disappointing you.Please let me know if I can help you with anything else.Best Regards. DIEGO D SANTOS Erro CríticoClosed   Amelia   Updated July 14, 2021 at 7:59am   11 Most recent comment from [deleted]:Hi DiegoIssues with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your webs ... DoQtor Employee ViewsClosed   Amelia   Updated July 14, 2021 at 7:57am   4 Most recent comment from [deleted]:Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list ... Catie Urgent!!! Missing Booking SlotsClosed   Amelia   Updated July 13, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hi Catie,thank you for contacting again; I have replied to your previous ticket - your case is with the developer now so correspondence can continue thereHe will reach out as soon as possible.Thank yo ... Anton Payment and receiptClosed   Amelia   Updated July 13, 2021 at 12:17pm   2 Most recent comment from [deleted]:Hi AntonThank you for reaching out to us.The invoices can be generated in Stripe since Amelia doesn't have a feature for that at the moment. It is only possible to send invoices automatically if ... Mandy Oldfield Amelia update problemClosed   Amelia   Updated July 13, 2021 at 11:28am   8 Most recent comment from [deleted]:Hi Mandy,thank you for the new links; can you please let me know what kind of fix have you applied so that we would know how to proceed with resolving this?Also, please make sure that Load Entities is ... Mark Employee 'Away' conflict with special DayClosed   Amelia   Updated July 13, 2021 at 10:45am   6 Most recent comment from [deleted]:Hi Mark,thank you!A lot of your employees have empty work hours:This can be another reason they are shown as Away; this also happens when you're looking at the Employees section outside employee ... Till Werner Load load loadClosed   Amelia   Updated July 13, 2021 at 10:38am   12 Most recent comment from Aleksandar Vuković:Hello Till.I cannot replicate the issue on your website. As you can see from the attached screenshots, I can edit each event in this date range, and I can access the "Attendees" list.You are on v3. ...