As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Tariro Musendeki How to block people from booking certain dates e.g. bank holidaysClosed   Amelia   Updated January 11, 2022 at 2:39pm   4 Most recent comment from Marko Davidović:Hello Tariro,Of course, you can if you are an admin. In Amelia/employees/edit employee/days off, you can create "days off" and on that day's employee will be unavailable for booking.Hope this hel ... Melvin Password recoveryClosed   Amelia   Updated January 11, 2022 at 2:29pm   2 Most recent comment from [deleted]:Hi MelvinThank you for reaching out to us.When a Customer clicks on the "Forgot Password" button, he receives a Customer Panel Access notification with a token that he can use for logging in without a ... Jimbo Clark Size of image for eventsClosed   Amelia   Updated January 11, 2022 at 2:29pm   2 Most recent comment from Marko Davidović:Hello Jimbo, Thank you for purchasing our product, and for reaching out to us.We really can not say, especially if you have text on your picture. It would be best if you try several picture sizes and ... Arnau Amelia with multilanguage plugin?Closed   Amelia   Updated January 11, 2022 at 12:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Arnau, Thank you for reaching out to us.Unfortunately, we do not have integration with any multilingual plugin.If you use WPML or any other multilanguage function for your site, when a language ... nelson Events not showing on the backendClosed   Amelia   Updated January 11, 2022 at 12:03pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nelson,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Tia Reports, Dashboard and Date selectionClosed   Amelia   Updated January 11, 2022 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Tia, Thank you for purchasing our product, and for reaching out to us.When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we ... Karol Zet Services and EventsClosed   Amelia   Updated January 11, 2022 at 11:31am   4 Most recent comment from Marko Davidović:Hello Karol,We are glad that we're able to help you. As for customers to be able to see how many available spots there are like you can see in the event feature I'm afraid that currently, t ... Reza Hojati KommunikationskanalClosed   Amelia   Updated January 11, 2022 at 10:04am   7 Most recent comment from Marko Davidović:Hello Timo,We understand but there are no certainties that this will be implemented. The best way is to suggest it yourself on this page.  Because features are pushed up on our "to-do" list when ... poorya kamalian Add events to admin's google calendar tooClosed   Amelia   Updated January 11, 2022 at 9:56am   2 Most recent comment from Stanislav Snagovskiy:Hello, Poorya.Thank you for reaching out to us.The event is added to the calendar of the employee who is connected to the service or event, unfortunately, there is no way to duplicate the event in th ... Kahlil Nagi Outlook Calendar SyncClosed   Amelia   Updated January 11, 2022 at 9:34am   3 Most recent comment from [deleted]:Hello KahliWe are glad you were able to resolve your issue.If you have any more issues or questions feel free to ask, we will gladly help.Have a nice day! aderal2016 Change limit of calendar viewClosed   Amelia   Updated January 11, 2022 at 8:32am   6 Most recent comment from Marko Davidović:Hello Davide,Thank you for that. And if you need anything else please feel free to open another ticket. BENJAMIN M WILD WooCommerce IntergratedClosed   Amelia   Updated January 11, 2022 at 7:55am   2 Most recent comment from Aleksandar Vuković:Hello Benjamin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion ... Ahmed TranslationClosed   Amelia   Updated January 11, 2022 at 7:35am   2 Most recent comment from Stanislav Snagovskiy:Hello Ahmed,Thank you for reaching out to us.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has ... armel where to find service IDClosed   Amelia   Updated January 10, 2022 at 5:00pm   3 Most recent comment from Stanislav Snagovskiy:Hello Armel, Thank you for reaching out to us.To see service ID go to Amelia > Services. Please take a look at the screenshot below.If you have any more issues or questions feel free to ask, we will g ... Massinissa Events synchronizationClosed   Amelia   Updated January 10, 2022 at 4:53pm   4 Most recent comment from Uroš Jovanović:Hello Massinissa,Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion t ...