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Public Tickets

COLIN VAN DONGEN Mail NotificationsClosed   Amelia   Updated November 6, 2021 at 11:56am   4 Most recent comment from [deleted]:Hi Colin!Thank you so much for checking those; have you had time to test the other points as well? You can anytime just provide me a temporary WP-admin (administrator) user for your site where this h ... Clara Booking and payment questionsClosed   Amelia   Updated November 6, 2021 at 10:50am   2 Most recent comment from [deleted]:Hi Clara!Thank you for reaching out Sure, I will be happy to advise:1. Sure, each client will receive a confirmation individually; doesn't matter that it's a group appointment, with notific ... Benjamin User Role Settings Overwritten After Amelia UpdateClosed   Amelia   Updated November 7, 2021 at 10:33am   9 Most recent comment from [deleted]:Hi Benjamin!Can you clone your website? If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and ... Simone Ricucci Password ForgotClosed   Amelia   Updated November 5, 2021 at 2:56pm   2 Most recent comment from [deleted]:Hi Simone,thank you for reaching out to usForgot Password option has been added for logging into Employee Panel, in our latest update 4.3. Is this the current version of Amelia you have?If not please ... Laura Fetherstonhaugh SMS no longer sendingClosed   Amelia   Updated November 5, 2021 at 2:34pm   5 Most recent comment from Mikkel:Hi Alek Sounds fine :-)You will write to me in PRIVATE TICKET #2893853 ? Sheldon James CurrencyClosed   Amelia   Updated November 5, 2021 at 2:01pm   4 Most recent comment from Aleksandar Vuković:Hello SheldonIn v4.3 you can change the currency symbol in Amelia Settings/Payments: Sabrina C Michaud Employee panelClosed   Amelia   Updated November 5, 2021 at 1:55pm   5 Most recent comment from [deleted]:It was automatic with the update in some cases, I'm afraid; I do apologize for the inconvenience, Sabrina.If you have any further questions or issues, please feel free to open a new ticket, and w ... Shontelle Bryan Woocommerce integrationClosed   Amelia   Updated November 5, 2021 at 1:08pm   2 Most recent comment from [deleted]:Hi Shontelle,thank you for reaching out to usAmelia does not have an invoicing option so this goes directly from WooCommerce; all that can be setup regarding this from Amelia's side is filling ou ... Raphaël Marlec Appointment Rescheduled without our intervention ourClosed   Amelia   Updated November 5, 2021 at 12:55pm   4 Most recent comment from [deleted]:Hi Raphaël,thank you for letting me know!In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the in ... Lauren Booking stepsClosed   Amelia   Updated November 5, 2021 at 10:27am   2 Most recent comment from Marko Davidović:Hello Lauren, Thank you for purchasing Amelia, and for reaching out to us.In [ameliacatalog] they first choose the category, then the service. There is no category in [ameliabooking]. If you want to h ... Abby Package Appointment timesClosed   Amelia   Updated November 5, 2021 at 9:55am   5 Most recent comment from [deleted]:Hi Abby, thank you for the screenshots! In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insid ... Clara Google smtpClosed   Amelia   Updated November 5, 2021 at 9:32am   5 Most recent comment from Marko Davidović:Hello Clara,Hopefully, it will all work out when you change it back to PHP mail. Don't worry we will close it for you.If you have any questions in the future please don't hesitate to write ... Felipe Woocommerce Inputs from AmeliaClosed   Amelia   Updated November 4, 2021 at 3:48pm   2 Most recent comment from [deleted]:Hi Felipe,thank you for reaching out to usYou can change these labels using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple ... tareq sms do not reach customersClosed   Amelia   Updated November 4, 2021 at 1:55pm   8 Most recent comment from [deleted]:Hi MikkelI can see my colleagues are already working on your open ticket so I will close this one to avoid confusion.Thank you for understanding. Jonathan Pak Annual subscription ?Closed   Amelia   Updated November 4, 2021 at 1:52pm   2 Most recent comment from Marko Davidović:Hi Jonathan, Thank you for contacting us! The license is renewed automatically; you can cancel your subscription through our store https://store.tms-plugins.com/. In case you do, you will still be a ...