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Public Tickets

Darryn Amelia Plugin not WorkingClosed   Amelia   Updated September 27, 2021 at 12:25pm   8 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket.My apologies if I already asked this before, but may I ask you for a small favor ... Antonio gutierrez larios gutierrez larios NotificacionesClosed   Amelia   Updated September 27, 2021 at 12:01pm   4 Most recent comment from [deleted]:Hi AntonioAmelia notifications work together; if one type of notifications isn't working none of them will; having partial notifications is very strange. Please check the spam folder as well if t ... Frederic How to change header colorClosed   Amelia   Updated September 27, 2021 at 10:43am   4 Most recent comment from [deleted]:Fred,Thank you for letting me know, I was glad to helpBest Regards. Maurizio Di Franco Not seeing services after updateClosed   Amelia   Updated September 27, 2021 at 10:14am   12 Most recent comment from Aleksandar Vuković:Hey MaurizioOur developers are still checking out your website.I hope they'll be done soon, but it seems that the issue is quite strange, so I can't make any guarantees. I'll get back ... Kolbjorn Ursin Update broke our site..thanks ;(Closed   Amelia   Updated September 27, 2021 at 7:51am   16 Most recent comment from [deleted]:Hi there, I see you have opened a new ticket regarding this matter and my colleague has responded, so please check it out and you can continue solving the issue there. If credentials are needed for ... Frankie Appointment/BookingClosed   Amelia   Updated September 26, 2021 at 1:32pm   4 Most recent comment from [deleted]:Hi Frankie!Thank you for the kind replyYou can change these labels using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. [email protected] Booking Calendar is not loadingClosed   Amelia   Updated September 26, 2021 at 12:26pm   3 Most recent comment from [deleted]:Hi Mark!Thank you for reaching out to us and for letting us know - I'm glad that the solution was found.If you have any further questions or issues, please feel free to open a new ticket, and we& ... NJAHOF Number of Persons in Appointments ViewClosed   Amelia   Updated September 25, 2021 at 11:29pm   2 Most recent comment from [deleted]:Hi, NJAHOF,Thank you for reaching out to us.You can see the number of booked spots on the Appointments page in the Spots column:If that's not what you are looking for, could you please provide a ... sarmishta s Customer panelClosed   Amelia   Updated September 25, 2021 at 10:32pm   2 Most recent comment from [deleted]:Hi, Sarmishta,Thank you for choosing Amelia.If you want your Customers to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% pl ... Ilse Coupon DateClosed   Amelia   Updated September 25, 2021 at 4:08pm   2 Most recent comment from [deleted]:Hi, Ilse,Thank you for choosing Amelia.I'm afraid, at the moment it's only possible to set the Usage limit to Coupons. You can suggest that as a feature request here, or check if this requ ... miles Hudgens Not able to down load plug in. Says I have not upgraded.Closed   Amelia   Updated September 25, 2021 at 4:06pm   2 Most recent comment from [deleted]:Hi, Miles,Thank you for choosing Amelia.Please note that first you should delete the Lite version and then install the purchased plugin: 1. Deactivate/delete the free Lite version that you have previ ... kimjinwook NotificationClosed   Amelia   Updated September 25, 2021 at 4:00pm   2 Most recent comment from [deleted]:Hi, kimjinwook,Thank you for choosing Amelia.Could you please change the mail service in Amelia -> Settings -> Notifications to PHP and test notifications with that configuration? If that works, then ... Coachinternet 2 reservations in one serviceClosed   Amelia   Updated September 25, 2021 at 12:42pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usThis can be achieved by using our feature Packages.Via Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your c ... Dalmus Otieno Email Stopped Working after updating to Version 4.2Closed   Amelia   Updated September 25, 2021 at 10:26am   3 Most recent comment from [deleted]:Hi Dalmus,thank you for reaching out to usI'm happy to hear that solution was found; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly hel ... Georgina Holt Events not showing in listClosed   Amelia   Updated September 25, 2021 at 8:51am   2 Most recent comment from [deleted]:Hi Georgina!Thank you for reaching out to usSound like most likely your server has SQL_BIG_SELECTS enabled, which is disabled in Amelia by default. This can be changed in the database by changing the ...