As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Ruben Mandema Amelia customer extra fieldsClosed   Amelia   Updated January 17, 2022 at 4:55pm   2 Most recent comment from Uroš Jovanović:Hello Ruben,Thank you for reaching out to us.Unfortunately, there is no way to add custom fields to the customer profile and have them populated by the customer.Please feel free to search through our� ... Fatima Notifications TranslationClosed   Amelia   Updated January 17, 2022 at 4:51pm   2 Most recent comment from Uroš Jovanović:Hello Fatima,Thank you for reaching out to us.You will need to translate the notification by yourself (type the new ones) in Arabic and then just save-save and that is it. The notifications are not au ... Carolien Recurring Silence WeekClosed   Amelia   Updated January 17, 2022 at 4:24pm   16 Most recent comment from Uroš Jovanović:Hello Carolien,If you want that week blocked out, you can set the days off that week and the employee will have all the time slots blocked for booking.Feel free to contact us if you have any other que ... Matt Molk All time slots/weekends are displaying, when it shouldn't.Closed   Amelia   Updated January 17, 2022 at 3:59pm   6 Most recent comment from Marko Davidović:Hello to everyone, and good work Mohammad.This is our new option that has been added and it is a common question do not worry.When you test booking an appointment you should test from the incognito w ... Kingfisher Tech Support Multi Tags for Frontend Event FiltersClosed   Amelia   Updated January 17, 2022 at 3:43pm   2 Most recent comment from [deleted]:Hello ThomasThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. We'll be working on t ... Mohammad Alabdullah create customer sign up pageClosed   Amelia   Updated January 17, 2022 at 2:47pm   2 Most recent comment from Marko Davidović:Hello Mohammad, Thank you for purchasing our product, and for reaching out to us.We are not sure what you are trying to achieve? This will depend on your site and how it is built. Amelia is a booking ... Lissi Sigillo issue on my site after installationClosed   Amelia   Updated January 17, 2022 at 2:09pm   36 Most recent comment from Aleksandar Vuković:You're welcome, Lissi, I'm glad I could be of assistance!May I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if you have a ... Kevin Link of post in Google CalendarClosed   Amelia   Updated January 17, 2022 at 11:36am   2 Most recent comment from Uroš Jovanović:Hello Kevin,Thank you for reaching out to us.Of course, that is possible. Amelia has integration with the Google Calendar. You can read more about the integration and how to set it up on this link.Fee ... Mohammed Al Ragom Employee DirectoryClosed   Amelia   Updated January 17, 2022 at 11:25am   11 Most recent comment from Uroš Jovanović:Hello Mohammed, Thank you for your patience.Unfortunately, this is the BuddyBoss issue and not the Amelia issue as shortcodes are working fine when used for none-BuddyBoss pages. Is this the only is ... João Lopes Employee backendClosed   Amelia   Updated January 17, 2022 at 11:02am   4 Most recent comment from Marko Davidović:Hello João,Currently, there is no such feature built-in. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot ... Ryan Faucher Local Time Label and RangeClosed   Amelia   Updated January 17, 2022 at 10:57am   4 Most recent comment from Marko Davidović:Hello Ryan,Thank you for that screenshot. Yes you can change the label of that field in Amelia/customize As for adding the end time currently, there is no such feature built-in.I'll kindly ask ... Susan AppointmentClosed   Amelia   Updated January 17, 2022 at 10:46am   2 Most recent comment from Stanislav Snagovskiy:Hello Susan, Thank you for reaching out to us.Yes, you can use Locations to achieve this, please check out how to do it here: https://wpamelia.com/locations. Please note: that you won't be able ... Giam One employee manage multiple service with the same time slotsClosed   Amelia   Updated January 17, 2022 at 10:43am   4 Most recent comment from Uroš Jovanović:Hello Giam,Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, ... Anja Schlichting CronjobsClosed   Amelia   Updated January 17, 2022 at 10:26am   2 Most recent comment from [deleted]:Hi AnjaI'm not sure what you're talking about - could you provide us more info please?Best Regards. Robin Booking a room for half a day or an entire dayClosed   Amelia   Updated January 17, 2022 at 9:47am   6 Most recent comment from Marko Davidović:Hello Robin,Thank you for letting us know it seems that we have a bug at the moment we will resolve it as soon as possible.