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Public Tickets

Martin hult Email Link under accessClosed   Amelia   Updated September 22, 2021 at 2:08pm   2 Most recent comment from [deleted]:Hi Martin Thank you for reaching out to us.You are correct, thank you for pointing this out, this is a bug and we have forwarded this to our developers to fix for the next update.Do let us know if the ... 100% Leiden WooCommerce order commentsClosed   Amelia   Updated September 22, 2021 at 1:11pm   2 Most recent comment from [deleted]:Hi LeidenThank you for reaching out to us.You can use our custom fields to collect information during booking so your employees will be able to see the notes in the appointments details, but unfortun ... Jano *Closed   Amelia   Updated September 22, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hi, Jano,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.To add a link to Terms & Conditions, you need to ad ... Barry Gill PackagesClosed   Amelia   Updated September 22, 2021 at 12:45pm   6 Most recent comment from Aleksandar Vuković:Hi again, BarryEmployees were never thought of as salespeople, so allowing them to sell packages to customers was never an option that was planned.We're currently working on allowing admins to ca ... Jasper Amelia Manager PermissionsClosed   Amelia   Updated September 22, 2021 at 11:39am   4 Most recent comment from Aleksandar Vuković:You're welcome, JasperSorry I couldn't provide a better answer here.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Samuel Peden Time zonesClosed   Amelia   Updated September 22, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi, Sam,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Thank you for your kind words, we highly appreciate ... Nadezhda Access limitationClosed   Amelia   Updated September 22, 2021 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello NadezhdaWooCommerce integration can only be used for payments in Amelia.You would need to use some membership plugin, which would allow you to limit access to certain pages on your site. Through ... Prabuddh Kumar Not able to edit or create new servicesClosed   Amelia   Updated September 22, 2021 at 9:41am   3 Most recent comment from Prabuddh Kumar:Thank you the problem has been solved. Cassio Employee PasswordClosed   Amelia   Updated September 22, 2021 at 9:34am   15 Most recent comment from [deleted]:Hi Cassio, It could have happened that you edited something else in this employee's profile and clicked on Save with that input filled in, so the password changed. But as I can see this employe ... Viktor Custom ButtonClosed   Amelia   Updated September 22, 2021 at 9:23am   6 Most recent comment from [deleted]:Hello Viktor, You are welcome. Please try adding this CSS for the text color: #am-continue-button > span > font > font {color: #1d3140 !important;} #am-back-button > span > font > font {color: #1d31 ... Emily Lecky Text in email notification not updatingClosed   Amelia   Updated September 22, 2021 at 8:40am   4 Most recent comment from Aleksandar Vuković:Hello EmilyThank you for letting us know the issue has been resolved.Felicia, thanks for lending a helping hand! Hira Shah Multiple staff packagesClosed   Amelia   Updated September 22, 2021 at 7:58am   6 Most recent comment from [deleted]:Hi Hira, Glad to see that, thank you for letting us know. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Romedenne integrated Google CalendarClosed   Amelia   Updated September 22, 2021 at 7:58am   5 Most recent comment from [deleted]:Hello Romedenne, Glad to see that the issue is gone, thank you for letting us know. The employee panel doesn't have any effect on the Google calendar sync, not sure exactly what happened there ... Adam Preselect packageClosed   Amelia   Updated September 21, 2021 at 3:58pm   4 Most recent comment from [deleted]:You are most welcome, do let us know if you need any further assistance we will be happy to help If there is anything else we can assist you with please don't hesitate to open a new ticket. Have ... Mark Brealey Booking Fee?Closed   Amelia   Updated September 21, 2021 at 3:55pm   4 Most recent comment from [deleted]:Hello Mark, Sorry, we couldn't help more with this at this point. We try to implement as many features and improvements as we can in each update, and the most requested features are at the top o ...