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Public Tickets

Asaf Add time options for appointment time and before and afterClosed   Amelia   Updated July 21, 2021 at 10:11am   2 Most recent comment from [deleted]:Hi Asaf,thank you for reaching out to usYou can go to Amelia > Settings > General Settings, and adjust the Time Slot Step to less than 30 minutes.Then go back to Amelia > Services, and you will have ... Debbie van Cleef Unclear entry in changelog employee locationClosed   Amelia   Updated July 21, 2021 at 9:28am   2 Most recent comment from [deleted]:Hi Debbie,thank you for reaching outThis refers to the issue that came up when employee has multiple locations so some of them did not appear properly.Employee can have multiple locations, however, un ... Jennifer Holm Holm After Update continue button just spinsClosed   Amelia   Updated July 21, 2021 at 8:57am   6 Most recent comment from [deleted]:Hi Jennifer,thank you for letting me know; I'm glad to hear thatThis fix is permanent and should not cause further issues; Guzzle library updates just as well so we are keeping up with their (and ... Tania Hiatt Deposit paymentClosed   Amelia   Updated July 21, 2021 at 8:45am   24 Most recent comment from Aleksandar Vuković:Hi again TaniaI just checked the file, and it's working just fine. I'm attaching it again, just in case that it somehow broke during upload.Try deleting other instances of ameliabooking-pro ... Tim Unable to add ServiceClosed   Amelia   Updated July 21, 2021 at 8:32am   2 Most recent comment from [deleted]:Hi Tim,thank you for contacting usI have replied to your previous ticket, so we can continue the correspondence there, and close this one as a duplicate. Thank you! krishna aura Can't add attendeesClosed   Amelia   Updated July 21, 2021 at 8:04am   7 Most recent comment from [deleted]:Hi Krishna,thank you for the kind replyAs this customization is not default in Amelia Event List, that is why conflict occurs.It probably can be done with some custom work, but our developers are ver ... Mauro Appointments payementsClosed   Amelia   Updated July 20, 2021 at 9:55pm   2 Most recent comment from [deleted]:Hi, Mauro,Thank you for choosing Amelia.1. I'm afraid, at the moment payments can be completed only at the moment of booking, and it's not possible to send a payment link to Customers with ... Stephen Step by step form using elementor global colour?Closed   Amelia   Updated July 20, 2021 at 8:52pm   2 Most recent comment from [deleted]:Hi, Stephen,Thank you for choosing Amelia.Amelia adjusts to the page builder and the theme that are used on the site, so probably Amelia's CSS wasn't properly applied due to a conflict with ... Nicole Emails Not going OutClosed   Amelia   Updated July 20, 2021 at 8:25pm   2 Most recent comment from [deleted]:Hi, Nicole,Thank you for choosing Amelia.Could you please clarify if you followed our documentation while setting up Amelia notifications?Also, what is the mail service that you use? If it's PHP ... Shehbaz Afzal Google Unverified WarningClosed   Amelia   Updated July 20, 2021 at 5:11pm   6 Most recent comment from [deleted]:You are most welcome I wish I could be more helpful. If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Christoph Kind Seperate Notifications for each eventClosed   Amelia   Updated July 20, 2021 at 12:32pm   2 Most recent comment from [deleted]:Hi, Chris,Thank you for choosing Amelia.I'm afraid, this option isn't available at the moment. There's only one template for each Appointment or Event notification, and it can either ... Oláhné Korda Veronika RefundClosed   Amelia   Updated July 20, 2021 at 11:51am   2 Most recent comment from [deleted]:Hi Oláhné,thank you for reaching out to usPlease log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/ ... Ricardo Calendar Keeps LoadingClosed   Amelia   Updated July 20, 2021 at 11:37am   2 Most recent comment from [deleted]:Hi Ricardo!Thank you so much for reaching out to usYes, it would be great if they would be willing to check the server speed and data quantity (how quickly the information is retrieved) - the speed do ... Jonah Faigel Updating from 3.3-4.01Closed   Amelia   Updated July 20, 2021 at 11:22am   3 Most recent comment from [deleted]:Hi thereThank you for reaching out to us.Please download the full version from our store https://store.tms-plugins.com/login. My suggestion is to update the plugin manually by following these steps ... Julio Event with Woocommerce IntegrationClosed   Amelia   Updated July 20, 2021 at 11:12am   2 Most recent comment from [deleted]:Hi JulioThank you for reaching out to us.When the entire booking process is completed, the customer has entered card information and payed for the booking, then the email is being sent.So there is no ...