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Public Tickets

Yvonne 12 hour time format for Employee Work Hours?Closed   Amelia   Updated November 3, 2021 at 1:50pm   3 Most recent comment from [deleted]:Hi Yvone,thank you for reaching out to usYour licence is valid until October 30, 2022; Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purcha ... Shanice Baloe Customer PanelClosed   Amelia   Updated November 3, 2021 at 10:40am   2 Most recent comment from [deleted]:Hi ShaniceThank you for reaching out to us.During their first booking an Amelia Customer account is created, and that cannot be disabled, you can only choose if they will need to use a password or a ... Vermeulen Clément CategoryClosed   Amelia   Updated November 2, 2021 at 4:51pm   2 Most recent comment from [deleted]:Hi VermeulenThank you for reaching out to us.Please check these points for services within the new categories: 1. Are these services visible on the site?  2. If they are, is the employee assigned to ... Jasond I’ve been having multiple issues with the booking system. The scheduling is being booked incorrectly and we have the proper time zone and it’s showing up in my calendar incorrectly and it’s also not loading appointments availability when a client is trying to bookClosed   Amelia   Updated November 2, 2021 at 4:12pm   2 Most recent comment from [deleted]:Hi Jasond,thank you for reaching out to usPlease check if you have this option activated in Amelia > Settings > General Settings:If it is, the client from another time zone will see it differently an ... Jacob Eggebeen WooCommerce FieldsClosed   Amelia   Updated November 2, 2021 at 3:00pm   2 Most recent comment from [deleted]:Hi JacobThank you for reaching out to us.At the moment, Amelia and WooCommerce integration works as a payment getaway, so its functions are limited. Therefore, it is not possible to link Amelia User p ... Charles Selecting "all employee" is not showing all available windowsClosed   Amelia   Updated November 2, 2021 at 2:16pm   2 Most recent comment from [deleted]:Hi Charles!Thank you for reaching out to us.That is all right; I'm happy to hear that you've found a solutionIf you have any further questions or issues, please feel free to open a new ticke ... yanir change planClosed   Amelia   Updated November 2, 2021 at 2:02pm   8 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Jacob Eggebeen Account Passwords....Closed   Amelia   Updated November 2, 2021 at 12:37pm   2 Most recent comment from [deleted]:Hi Jacob,thank you for reaching out to usAre these bookings processed? Amelia cannot memorize the customer or booking if payment has not been processed appropriately. When you try to make a booking w ... Ramazan How can I make more than one appointment in the same time zone?Closed   Amelia   Updated November 2, 2021 at 12:31pm   2 Most recent comment from [deleted]:Hi RamazanThank you for reaching out to us.I am not sure what you mean by multiple appointments in the same time zone, if there are multiple people from your country booking at the the same time they ... Ilse Bringing Anyone With You - Total AmountClosed   Amelia   Updated November 2, 2021 at 12:27pm   2 Most recent comment from [deleted]:Hi Ilse!Thank you for reaching out to usThe system will always automatically count 1 person (the booking person), and then offer to add 5 people, for the total of 6, 6 for total of 7, and 7 for total ... arifah CouponClosed   Amelia   Updated November 2, 2021 at 11:11am   2 Most recent comment from Yash Kanthale:it's optional totally depends on customers if they need discounts, advertise your coupon or cut the price  you can't make it mandatory  Abby Delete tags from eventsClosed   Amelia   Updated November 2, 2021 at 8:30am   4 Most recent comment from Marko Davidović:Hello Abby,We are glad that you succeeded, if you need any help, feel free to write to us again. Paal Joachim Romdahl Getting translations to work.Closed   Amelia   Updated November 1, 2021 at 3:39pm   4 Most recent comment from [deleted]:Hi Paal!In that case, it must be the loading time; we will see if it depends on the capacity of the file (with more expansive translations).Thank you so much! Michael Cowdroy Practitioner Days Off not visible on CalendarClosed   Amelia   Updated November 1, 2021 at 3:38pm   2 Most recent comment from [deleted]:Hi Michael,thank you for reaching out to usAt the moment, I'm afraid that Dashboard Calendar directly will show only booked appointments; Days Off can be seen when booking is about to be created, ... Nils Display only appointmentsClosed   Amelia   Updated November 1, 2021 at 3:26pm   2 Most recent comment from [deleted]:Hi Nils,thank you for reaching out to usWe have added the Customer Panel for BuddyBoss, however, it will behave just as the one in Amelia does, on WordPress page. You can optionally hide some segment ...