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Public Tickets

Walid Shihaden Waiting List   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hi Walid, When approving attendees manually from the backend, Amelia will automatically assume that the payment method is "on site." However, you can add the payment link placeholder to the notificati ... Against The Odds Step by step booking form preselect parameters not working   Amelia   Updated 1 day ago   14 Most recent comment from Against The Odds:Thanks Stefan. Please, I'd appreciate a notification when this is definitely fixed Katia Mihoub Le problème vient d'une mise à jour du plug-in qui a effacé tous les données et paramètres du prestataire.   Amelia   Updated 1 day ago   3 Most recent comment from Katia Mihoub:Bonjour, En ce qui concerne votre première requête, je ne sais pas comment procéder. Pour l'accès admin au site je vous les envoies via email, le contenu de ce ticket étant ouvert au publi ... Batiste Backend is blanc after update   Amelia   Updated 1 day ago   6 Most recent comment from Uroš Jovanović:Hello, Thank you for your response. You can provide me with a temporary admin account by creating one through the following email: [email protected]. This will allow me to access the syste ... Robert Calendar   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hi Robert, Great, thanks for letting me know. The general practice is to create all users with different email addresses and assign a single user role to each. Of course, I’m looking forward to hear ... Siggi multiple bookings in one time slot   Amelia   Updated 1 day ago   2 Most recent comment from Uroš Jovanović:Hello Siggi, Thank you for reaching out. To allow up to 5 people to book in the same time slot, please ensure you have both the minimum capacity set to 1 and the maximum capacity set to 5. Additional ... Heden Google Calendar Integration   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hi Heden, That's understandable, and we're sorry to see that you're moving away from Amelia. We will process the refund as soon as possible, but please note that it typically takes 5-7 ... Siggi Google calendar intigration   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hi Siggi, Yes, after configuring the initial Google Calendar integration, you will need to assign an employee to the Google Calendar. You can find more information about Google Calendar in this link. ... Angelo No Event Follow Up   Amelia   Updated 1 day ago   2 Most recent comment from Stefan Petrov:Hi Angelo, Thanks for reaching out to us. The "event follow-up" notification template is the same as the "event next day reminder" notification. If the cron job is properly configured, then the issue ... Stephen Cant get booking to work!   Amelia   Updated 1 day ago   8 Most recent comment from Stefan Petrov:Hi Stephen, It's certainly recommended to perform all tests from an incognito window or while logged out. The browser automatically detects user credentials and populates the customer information ... Valentin Improvement Suggestion – Custom Fields Visibility and Import Support   Amelia   Updated 1 day ago   2 Most recent comment from Stefan Petrov:Hi Valentin, Thanks for reaching out, i hope you are doing well. Currently, the custom field information is stored in Appointment section since the information is entered by customers on the booking f ... Diana Page field is not working to activate with purchase code - paid but can't get started.   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hi Rafa, Sorry to hear that you're having issues activating Amelia. Please open a new ticket and provide your credentials there so we can log in and troubleshoot the issue further. Thanks, lookin ... Rafael Cabrelli Gerar PDF pedido Amelia   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Oi Rafael, Agora entendi, obrigado pela explicação. Infelizmente, não há essa opção disponível no momento. Implementar isso exigiria uma personalização, a qual não oferecemos atualmente. Fiq ... Jan Hudaček Questions Regarding Booking Options, Catalogs, and Calendar Functionality   Amelia   Updated 1 day ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to dif ... jose heredia PROBLEMA CON FUNCIONAMIENTOtelematicaservicesClosed   Amelia   Updated 1 day ago   2 Most recent comment from Uroš Jovanović:Hello Jose, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3848241/ For future reference, please don't open m ...