As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Jesús Escribá Cambios no aplicados y desincronización con Google Calendar   Amelia   Updated May 27, 2025 at 10:07am   6 Most recent comment from Uroš Jovanović:Hello Jesús, I performed checks, and it was not added to the work hours of the employee and thus the services were not displayed on the front-end. Please test it out now and let me know if it works o ... Toshi Display the reservation date and time on the booking details page.   Amelia   Updated May 27, 2025 at 9:19am   4 Most recent comment from Uroš Jovanović:Hello Toshi, Thank you for reaching back out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Martin Release 8.3. Step-by-step Booking form not working as popup   Amelia   Updated May 27, 2025 at 8:42am   4 Most recent comment from Uroš Jovanović:Hello Martin, I am glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite ... Erin Reye BUGSClosed   Amelia   Updated May 27, 2025 at 8:40am   2 Most recent comment from Stefan Petrov:Hi Erin, Thanks for reaching out to us. Please note that a single WordPress user should not have multiple roles assigned. Specifically, the user cannot have both the Administrator and Amelia Employee ... Malte Becker Rolle "Amelia Employee" kann keine Veranstaltungen speichernClosed   Amelia   Updated May 27, 2025 at 7:18am   14 Most recent comment from Stefan Petrov:Gern geschehen, Malte. Ich freue mich, dass ich helfen konnte. Wenn du weitere Fragen hast, eröffne bitte ein neues Ticket – wir helfen dir dort gerne weiter. Ich wünsche dir einen schönen Tag! Eline Google Calender synchronizationClosed   Amelia   Updated May 27, 2025 at 6:59am   6 Most recent comment from Stefan Petrov:Hi Eline, Sure, you can provide the WP admin credentials, and I will log in to take a look. Lena Package booking for 2 people at the same time   Amelia   Updated May 26, 2025 at 2:46pm   7 Most recent comment from Uroš Jovanović:Hello Lena, Thank you for sharing the details and the screenshot. Regarding the shading on calendar dates, I’ll need to check this further to give you a precise explanation. Also, I understand your ... Mark Services   Amelia   Updated May 26, 2025 at 2:19pm   4 Most recent comment from Uroš Jovanović:Hello Mark, Thank you for the update on this. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/4023045/ For future ... Cezary reservation form   Amelia   Updated May 26, 2025 at 2:14pm   2 Most recent comment from Uroš Jovanović:Hello Cezary, Thank you for your message, and sorry to hear about the trouble. Since everything was working previously and nothing has been changed on your end, we’d like to investigate this further ... Keonnah setup   Amelia   Updated May 26, 2025 at 2:08pm   4 Most recent comment from Uroš Jovanović:Hello Keonnah, Thank you for your message. You can use the following link to download Amelia: https://we.tl/t-nHIvP9cyvI Please let me know if you run into any issues. Lawrence B Knowles Making appointmentsClosed   Amelia   Updated May 26, 2025 at 2:02pm   5 Most recent comment from Stefan Petrov: I forgot to attach a screenshot  Francisco Nicolas amelia_dynamic_placeholder_{nameOfPlaceholder}   Amelia   Updated May 26, 2025 at 1:42pm   4 Most recent comment from Uroš Jovanović:Hello Francisco Nicolas, Glad to hear you solved it, and thanks so much for sharing the solution! It’s always great when customers contribute useful fixes like this. If you need any more help, just ... Braihan notificationsClosed   Amelia   Updated May 26, 2025 at 1:41pm   4 Most recent comment from Uroš Jovanović:Hello Braihan, Glad to hear you managed to solve it! No worries at all, and thank you for letting us know. If you need any further assistance, feel free to reach out anytime. Marco Jacobsen Email Notfications for Customers not sentClosed   Amelia   Updated May 26, 2025 at 1:05pm   2 Most recent comment from Stefan Petrov:Hi Marco, Thanks for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Adam Jankowski Configuration for overnight stayClosed   Amelia   Updated May 26, 2025 at 12:55pm   2 Most recent comment from Stefan Petrov:Hi Adam, Thanks for reaching out to us. Unfortunately, it's not currently possible to configure bookings that span multiple days — the maximum duration for a single service is 24 hours. You can ...