Okay

Public Tickets

DAVID PAYMENT ERROR   Amelia   Updated 2 days ago   3 Most recent comment from DAVID:Hi Uros, thank you for your repsonse, here is a login detail , please kindly check it out, thanks!USERNAME: UROSPASSWORD: 08109710863@Ddmail(if required): [email protected] look forward to your ... jamil davod abdi Stripe priceplan uppgrade issue   Amelia   Updated 2 days ago   1 Most recent comment from jamil davod abdi:We have upgraded our license and adde the domain but it still shows us that we need to uppgrade our plugin for payment method se the picturei  Ashlee Time Change   Amelia   Updated 2 days ago   2 Most recent comment from Uroš Jovanović:Hello Ashlee, Thank you for reaching out to us. Please check the complete explanation of the time zones. Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ... Bert rmh Braet amelia plug in doesnt work   Amelia   Updated 2 days ago   2 Most recent comment from Uroš Jovanović:Hello Bert, Thank you for your message. Unfortunately, we are unable to provide a refund for your purchase, as the license was bought in May, and our refund policy only allows refunds within 120 days ... Anja in der Weide Wordpress sends "register email" after Amelia booking   Amelia   Updated 2 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that yo ... Ryan Hynd HELP   Amelia   Updated 2 days ago   3 Most recent comment from Ryan Hynd:Hi can you please answer the following for meHow to set up payment properly with woocommerce How to receive confirmation emails of bookings How to show when the products are available / unavailable Siyeong Notification Email   Amelia   Updated 2 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you place %appointment_cancel_url% in notifications it cannot sendcustomer to another site. If you can replicate this issue please send us short one ... Eline Tibboel Event redirect after failed payment   Amelia   Updated 2 days ago   2 Most recent comment from Uroš Jovanović:Hello Eline, Thank you for reaching out. To clarify the two URLs you mentioned: "URL after booking" is the redirect URL after the customer clicks the "Finish" button upon booking an event, regardless ... Robert Culkin Multiple Locations for One Employee   Amelia   Updated 2 days ago   4 Most recent comment from Uroš Jovanović:Hello Jan, Thank you for reaching out to us. Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations ... Philipp Müller Work Hours Emplyee ignored from system since last updates   Amelia   Updated 2 days ago   11 Most recent comment from Uroš Jovanović:Hello Philipp, Thank you for your message. I can confirm that Amelia cannot insert special days automatically during a plugin update. The plugin does not alter or add settings like special days on its ... Rafal Grudowski number of meetings in a recurring service   Amelia   Updated 2 days ago   2 Most recent comment from Stefan Petrov:Hello Rafal, The "limit" option from the second screenshot its not related to the recurring appointment option. This is a separate option that allows you to set the limit of appointments, but for "sta ... Eline Tibboel Scheduled notifications cron job   Amelia   Updated 2 days ago   8 Most recent comment from Uroš Jovanović:Hello Eline, Thank you for your detailed feedback and thoughtful suggestion! We're glad to hear that the cron job fix worked and that the SMTP setup resolved the notification issue. We truly appr ... Evrard Upgrade to Pro Lifetime Membership   Amelia   Updated 2 days ago   2 Most recent comment from Stefan Petrov:Hello Evrard, Thanks for reaching out to us. Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a ... Philippe Weickmann [ameliacustomerpanel appointments=1]   Amelia   Updated 2 days ago   24 Most recent comment from Stefan Petrov:Hi Philippe, Thanks for the feedback. Yes, it's a false positive, the good thing is that it doesn't affect the Amelia performance (WP site in general). Now we have a workaround, thanks :) Creed Creatives Plugin Features   Amelia   Updated 2 days ago   5 Most recent comment from Creed Creatives:Okay, no problem. What should I do to get customer info automatically filled? Can you give me some tutorials, please? thank you