Public Tickets
Andrew Robert Eade
How to remove a previously uploaded service photoClosed
Amelia
Updated August 18, 2021 at 12:45pm
2
Most recent comment from [deleted]:Hi Andrew
I'm afraid there's no option to delete Service pictures in Amelia. We definitely missed this option, sorry for this inconvenience. You can suggest that as a "feature request" h ...
Marcin Waszak
Notifications errorClosed
Amelia
Updated August 18, 2021 at 12:38pm
5
Most recent comment from Cedric Dansereau:Hi Blazenka,I will open a new ticket.Thanks,
Geoff
Displaying Google CalendarClosed
Amelia
Updated August 18, 2021 at 11:38am
4
Most recent comment from [deleted]:Hi GeoffAll events created in Google Calendar will only be marked as busy slots in Amelia and your clients will not be able to book those slots, but it is not possible to connect your client's g ...
Jarno Kylander
Cancelling an appointmentClosed
Amelia
Updated August 18, 2021 at 11:37am
6
Most recent comment from [deleted]:Hi Jarno,All of the Confirm ones in that step of the booking
Alexandre
Add customer to new appointment : 2nd try = no dataClosed
Amelia
Updated August 18, 2021 at 11:31am
4
Most recent comment from [deleted]:Hi AlexandreDo you mind trying to install the fix for the updated version and let us know if it helps, if not please provide us with adimin access so we can take a closer look.1. Please go to Amelia ...
Eddie Cleary
New subscriberClosed
Amelia
Updated August 18, 2021 at 11:21am
2
Most recent comment from [deleted]:Hi Eddie,thank you for reaching out to usThere is no welcome email at the moment, I'm afraid; newly created Amelia Customers will receive an email with a password but it comes directly from WordP ...
Ute
E-Mail notifications used still the old configured e-mail as sender and ignored the new oneClosed
Amelia
Updated August 18, 2021 at 11:19am
4
Most recent comment from [deleted]:Hi Ute,thank you for contacting backYou can try accessing the database and deleting this email from amelia_settings file.
Danielle
Pending Appointments and DepositsClosed
Amelia
Updated August 18, 2021 at 10:39am
2
Most recent comment from [deleted]:Hi Danielle,thank you for reaching out to usThe deposit is taken immediately when customer is booking.The pending appointment will have the deposit taken, and if you don't want to approve the app ...
Steve Robertson
Time Slots removing and also employess with sporadic hoursClosed
Amelia
Updated August 18, 2021 at 10:34am
4
Most recent comment from [deleted]:Hi Steve,thank you for the kind reply!In that case, I'm afraid that Special Days is the only way to make a setup currently, as with my suggestion you'd have to make weekly changes.I'll ...
Liz
CapacityClosed
Amelia
Updated August 18, 2021 at 10:20am
13
Most recent comment from [deleted]:Hi Liz,Our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET Monday - Friday, and we have also implemented working weekends; so you can expect a response from us then. We have a response tim ...
Ricardo
REFUND NOT DONE YETClosed
Amelia
Updated August 18, 2021 at 9:03am
8
Most recent comment from [deleted]:Hi RicardoWe are here to assist in any way we can, please feel free to contact us if there is anything else we can do on our side.
Carine
Can i disable "sign in" for people booking an appointment?Closed
Amelia
Updated August 17, 2021 at 8:04pm
11
Most recent comment from [deleted]:Carine,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards.
Arne
Book a package as 1 appointment and not as separate appointmentsClosed
Amelia
Updated August 17, 2021 at 2:32pm
6
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Lucia
Adding Amelia to a formClosed
Amelia
Updated August 17, 2021 at 1:30pm
2
Most recent comment from [deleted]:Hi Lucia,thank you for reaching out to usUnfortunately Amelia does not have this sort of integration at the moment. If you have any form ready or a step by step questionnaire that gives the result dep ...
Marketing
How to clean test data after testing before go LiveClosed
Amelia
Updated August 17, 2021 at 1:14pm
2
Most recent comment from [deleted]:Hi there,thank you for reaching out to usPlease go to Amelia > Settings > Activation and turn on the slider Delete Tables.Then reinstall the plugin.This is the "clean up" feature - it will make ev ...