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Public Tickets

pawel Consultant to WP user mapping with multiple rolesClosed   Amelia   Updated December 1, 2021 at 3:00pm   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Lucia License changeClosed   Amelia   Updated December 1, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hi LuciaThank you for reaching out to us.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amel ... Kayleigh Reed Issues with packagesClosed   Amelia   Updated December 1, 2021 at 2:49pm   2 Most recent comment from Marko Davidović:Hello Kayleigh, Thank you for purchasing Amelia, and for reaching out to us. We will try to answer to all of your questions as best as possible but please note when you have questions or issues which ... Reinhard Lamp loading/performance issues with plugin Cookie Notice & Compliance for GDPR / CCPAClosed   Amelia   Updated December 1, 2021 at 9:36am   2 Most recent comment from Marko Davidović:Hello Reinhard, Thank you for purchasing Amelia, and for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a ... Giorgos Marn Service CategoriesClosed   Amelia   Updated December 1, 2021 at 9:24am   6 Most recent comment from Marko Davidović:Hello Giorgos,You are most welcome. If you need anything else please feel free to open another ticket. Mark Saunders updating pluginClosed   Amelia   Updated December 1, 2021 at 12:45am   9 Most recent comment from Aleksandar Vuković:That is correct, MarkYou should, however, deactivate Amelia, activate it again, and purge cache from the server, your site, and your browser. Otherwise, you may face issues like "disappearing" servic ... Kazuki autoreply email includes html tagsClosed   Amelia   Updated December 1, 2021 at 12:07am   2 Most recent comment from Aleksandar Vuković:Hello KazukiAmelia doesn't have an auto-reply feature, so I don't quite understand what you're referring to.The email templates work with text editor, and HTML editor, but if you'r ... Tara employees not showing for selectionClosed   Amelia   Updated December 1, 2021 at 12:01am   2 Most recent comment from Aleksandar Vuković:Hello TaraThat should not be happening.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Himle Hundehall Sync Google calenderClosed   Amelia   Updated November 30, 2021 at 11:47pm   2 Most recent comment from Aleksandar Vuković:Hello HimleThis basically tells you that the Redirect URI that you see in Amelia Settings/Integrations/Google Calendar and in your Google Developers Console are not the same.Google Calendar - Redirect ... Diana DAGUERRE Event modal UrlClosed   Amelia   Updated November 30, 2021 at 11:45pm   2 Most recent comment from Aleksandar Vuković:Hello DianaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion pag ... Uwe Effenberger Google CalendarClosed   Amelia   Updated November 30, 2021 at 11:31pm   2 Most recent comment from Aleksandar Vuković:Hey UweSince this is a duplicate ticket, it will be closed, but I believe this issue has been resolved already.If you still have issues, please feel free to respond to the other ticket you have open ... Jason Kleinhenz Cancel SubscriptionClosed   Amelia   Updated November 30, 2021 at 11:22pm   2 Most recent comment from Aleksandar Vuković:Hello JasonPlease log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see the "Canc ... Artyom booking conditionClosed   Amelia   Updated November 30, 2021 at 5:29pm   2 Most recent comment from [deleted]:Hi ArtyomThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... JESSICA DEVEREUX Amelia SettingsClosed   Amelia   Updated November 30, 2021 at 5:26pm   2 Most recent comment from [deleted]:Hi JessicaThank you for reaching out to us. Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ... Shanice Baloe Not Loading, 68 Services Gone?!Closed   Amelia   Updated November 30, 2021 at 4:25pm   2 Most recent comment from [deleted]:Hi ShaniceI can see this is a duplicate ticket so I will be closing this one to avoid confusion.Thank you for understanding.