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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Camila Parot Hide specific employee, but not disableClosed   Amelia   Updated February 17, 2022 at 5:01pm   6 Most recent comment from Uroš Jovanović:Hello Camila,Great job! Thank you for this.We will have this noted for future reference.Feel free to contact us if you have any other questions. Vincent displaying Booking IDClosed   Amelia   Updated February 17, 2022 at 4:03pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2980433/ For future reference, please don't ope ... Jeffrey Carroll PackagesClosed   Amelia   Updated February 17, 2022 at 2:56pm   4 Most recent comment from Uroš Jovanović:Hello Jeffrey,Thank you for your suggestion.Feel free to contact us if you have any other questions. Sapthora Amelia plugin issuesClosed   Amelia   Updated February 17, 2022 at 2:43pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sapthora,Thank you for reaching out to us.1) Could you record a video of your screen regarding this problem? 2) I am sorry to disappoint you, but unfortunately, something like this is not po ... Gordon JavaScript HookClosed   Amelia   Updated February 17, 2022 at 2:36pm   4 Most recent comment from [deleted]:Hi AlexanderYes, this actions will be executed before our WebHook (Amelia Settings -> Integrations -> WebHook) is executed.First parameter is appointment, second is booking.Please feel free to open a ... Robin Tindall Connecting OutlookClosed   Amelia   Updated February 17, 2022 at 1:51pm   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for purchasing our product, and for reaching out to us.Unfortunately currently, there is no other way to connect the Outlook calendar. That's why we didn't mention oth ... Thuy Bulk edit all couponsClosed   Amelia   Updated February 17, 2022 at 1:45pm   2 Most recent comment from Marko Davidović:Hello Thuy, Thank you for purchasing our product, and for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy. ... Travis R Hedrick Can someone be an employee and a customer, or if it is better for us to delete the Employee accounts for everyone so as not to generate issues with their classes and memberships?Closed   Amelia   Updated February 17, 2022 at 1:05pm   2 Most recent comment from [deleted]:Hello TravisIt is not recommended to mix users and roles and we do not recommend adding multiple user roles of Amelia to a single user (Amelia Manager and Amelia Employee, for example). Roles have th ... Damilola Fahlén Cannot edit, delete, or assign service to employeeClosed   Amelia   Updated February 17, 2022 at 12:50pm   2 Most recent comment from [deleted]:Hi DamilolaPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Dan BuddyBoss - Create Customers and Employers for new usersClosed   Amelia   Updated February 17, 2022 at 12:31pm   4 Most recent comment from [deleted]:Hi DanPlease feel free to search through our feature suggestion page, and see if someone may be already suggested this. If you can't see it, feel free to add your suggestion there, and it will b ... Thuy Custom fields for all eventsClosed   Amelia   Updated February 17, 2022 at 11:50am   2 Most recent comment from Marko Davidović:Hello Thuy, Thank you for purchasing our product, and for reaching out to us.For specific information related to events, custom fields will be shown in the same place on the front-end booking form l ... valentina de caro Client fileClosed   Amelia   Updated February 17, 2022 at 9:28am   4 Most recent comment from Marko Davidović:Hello Valentina,We apologize for the delayed answer, we had national holidays and we didn't work for a few days. We really apologize to you but we didn't understand again what you want to ac ... Damir Serbanovic Is it possible to change or add things shown on Dashboard > FinanceClosed   Amelia   Updated February 16, 2022 at 11:10pm   2 Most recent comment from Uroš Jovanović:Hello Damir,Thank you for reaching out to us,Unfortunately, there is currently no option to add the columns on the Finance page in the Amelia dashboard.Please feel free to search through our feature ... Matt List event contunue buttonClosed   Amelia   Updated February 16, 2022 at 3:54pm   2 Most recent comment from Stanislav Snagovskiy:Hello Matt,Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wit ... Brian Appointment SchedulingClosed   Amelia   Updated February 16, 2022 at 3:47pm   2 Most recent comment from Stanislav Snagovskiy:Hello Brian,Thank you for reaching out to us. Сould you provide me with more information and screenshots, regarding this issue? So I will be able to reproduce it and help you. If you need some furthe ...