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Public Tickets

Reginald Markes How to send email to more than 1 customer emailClosed   Amelia   Updated August 19, 2021 at 10:26pm   2 Most recent comment from [deleted]:Hi, Reginald,Thank you for choosing Amelia and for your kind words as wellAs far as I understand, your Customers book their appointments together, so one of the partners is being added as "+1", is tha ... Miss Planty El-Shaal Woocommerce product attributesClosed   Amelia   Updated August 19, 2021 at 10:19pm   2 Most recent comment from [deleted]:Hi, Miss Planty,Thank you for choosing Amelia and for your kind words as well.We didn't test this plugin yet, but it seems like it's a pretty big thing in Germany (I received a few question ... Sergio Limited time ServiceClosed   Amelia   Updated August 19, 2021 at 9:47pm   2 Most recent comment from [deleted]:Hi, Sergio,Thank you for choosing Amelia.You can make a Service available only for a particular period of time if you set your Employee's working hours as Special days, for example:It can be don ... superpolvorilla problemas pasarela de pago ameliaClosed   Amelia   Updated August 19, 2021 at 4:26pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usPlease let me know if you have 4.1 version of Amelia and which payment method are you using. Magnus Event resizing webpageClosed   Amelia   Updated August 19, 2021 at 3:05pm   16 Most recent comment from [deleted]:Hi MagnusUnfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the is ... stormy long loading timesClosed   Amelia   Updated August 19, 2021 at 1:45pm   2 Most recent comment from [deleted]:Hi, Stormy,Thank you for choosing Amelia.Could you please tell if you faced any issues with the page load speed before?Also, please try to enable the "Load Entities on page load" slider in Amelia -> S ... Willard Sort Customer order by first registration?Closed   Amelia   Updated August 19, 2021 at 2:47pm   5 Most recent comment from [deleted]:Hi WillardI just heard back from our our dev team. They confirmed this logic has always been used and there were no changes recently regarding this.I'll kindly ask you to add it as a feature sug ... Christine Weeks packages of servicesClosed   Amelia   Updated August 19, 2021 at 1:15pm   2 Most recent comment from [deleted]:Hi, Christine,Thank you for choosing Amelia.I'm afraid, at the moment Packages require pre-set Services and the number of Appointments included. Sorry for disappointing you.You can suggest that ... Kate Dempsey NotificationClosed   Amelia   Updated August 21, 2021 at 9:18am   20 Most recent comment from [deleted]:Hi, Kate,Sorry for the delay.Our developers found a bug and added a fix for it, so please re-install Amelia from the attached file.First, please check that the option Delete plugin tables is disabled ... Miguel Estrada Domain Transfer to live site.Closed   Amelia   Updated August 19, 2021 at 12:04pm   5 Most recent comment from [deleted]:Hi, Miguel,Thank you for choosing Amelia.If you duplicated your staging site to the live site, then yes, all the data should be available in Amelia there. Otherwise, if you just created a new databas ... Marin Tapnoi Customer name suggestion not working properlyClosed   Amelia   Updated August 19, 2021 at 11:19am   6 Most recent comment from [deleted]:Niall,Thank you for the link.I responded to your ticket, please check it.Best Regards. Niall McKee Customer name suggestion not working properlyClosed   Amelia   Updated August 19, 2021 at 11:18am   2 Most recent comment from [deleted]:Niall,Please try to re-install Amelia from the file attached below. Hopefully, it will help to resolve the issue.First, please check that the option Delete plugin tables is disabled in Amelia -> Sett ... itiel appointment color settingsClosed   Amelia   Updated August 19, 2021 at 11:14am   2 Most recent comment from [deleted]:Hi itielThank you for reaching out to us.I'm afraid, it's not possible to achieve this with simple CSS since it would require some custom script that will be able to "recognize" an Employee ... James Metzger Change domainClosed   Amelia   Updated August 19, 2021 at 10:58am   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.We have deactivated the licence on the domain from the screenshot, you can now go to your Amelia - Settings - Activation and activate it on your new domain. TAFF Appointment Reminder Time Mis-MatchClosed   Amelia   Updated August 19, 2021 at 10:15am   2 Most recent comment from [deleted]:Hi TAFFIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your ...