Public Tickets
Mohammad Alzayer
Working time is not updated in websiteClosed
Amelia
Updated August 25, 2021 at 1:42pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Miriam Michalak
Language issue notificationsClosed
Amelia
Updated August 25, 2021 at 1:20pm
5
Most recent comment from [deleted]:Thank you
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Joseph Benson
Customer Password ResetClosed
Amelia
Updated August 25, 2021 at 11:24am
6
Most recent comment from [deleted]:Hi StephenThank you for sharing that, I am sure it will bee useful for others as well.If there is anything else we can assist you with please don't hesitate to let us know.
Basim Hafiz
Notification SMTP settingsClosed
Amelia
Updated August 25, 2021 at 10:03am
2
Most recent comment from [deleted]:Hi Basim,thank you for reaching out to usIssue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (o ...
Tim
Download list of all attendeesClosed
Amelia
Updated August 25, 2021 at 9:31am
2
Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usAt the moment, only one event's attendees can be exported in one go at a time. However, we are working on expanding the export and import options (it' ...
Ava Charpentier
The services don't show on the websiteClosed
Amelia
Updated August 25, 2021 at 8:59am
3
Most recent comment from [deleted]:Hi Ava!Thank you for reaching out to usI'm glad to hear that you have found a solution; yes, usually something is not connected and that's why service won't show up:1. Are these servic ...
parv
UsersClosed
Amelia
Updated August 25, 2021 at 8:45am
2
Most recent comment from [deleted]:Hi Parv,thank you for reaching out to us1. You can activate Automatically Create Amelia Customer, so that person who books for the first time will automatically get Amelia Customer WordPress role and ...
Simea Merki
Price ListClosed
Amelia
Updated August 25, 2021 at 8:41am
4
Most recent comment from [deleted]:Hi Simea,You could set up a shortcode for each category:[ameliacatalog category=1][ameliacatalog category=2] etcIn this way there wouldn't be a "choose category" but services would display immedi ...
Luan
scheduling buttonClosed
Amelia
Updated August 25, 2021 at 7:51am
6
Most recent comment from [deleted]:Hi LuanIf you want to allow multiple clients booking the same time slot this can be achieved by increasing the service's maximum capacity
and enabling Allow booking below minimum capacity from Am ...
damhnait
CSV file import of customersClosed
Amelia
Updated August 24, 2021 at 8:45pm
16
Most recent comment from James Wagstaff:Great stuff. The data structure of csv imports can be really tricky. I'd suggest you have a look at the WooCommerce product importer. It has a nice way to allowing you to map columns as yo ...
Nicholas Bozzo
Appointment TimesClosed
Amelia
Updated August 24, 2021 at 8:16pm
2
Most recent comment from [deleted]:Hi, Nicholas,Thank you for choosing Amelia.Appointments are available according to the Employee's working hours, so please make sure that the Employee's working hours are set up correctly i ...
Amanda Pereira
Subscriptions/Membership pluginsClosed
Amelia
Updated August 24, 2021 at 7:46pm
2
Most recent comment from [deleted]:Hi, Amanda,Thank you for choosing Amelia.I'm afraid, we cannot recommend anything particular since we didn't test any membership plugins. One of our Customers shared his solution:
"Membe ...
Willard
Incorrect recurring datesClosed
Amelia
Updated August 24, 2021 at 1:39pm
12
Most recent comment from [deleted]:Willard,I just received a response from our developers: it turned out there's a bug. It will be fixed in the next update.Sorry for this inconvenience.Please let us know if you have any further qu ...
Tomasz
Upgrade from Amelia Basic to PROClosed
Amelia
Updated August 24, 2021 at 10:17am
4
Most recent comment from [deleted]:Hi Tomasz,I have sent your request in the previous ticket so we can continue the correspondence there, and close this one as a duplicate
Paul A Warloski
ServicesClosed
Amelia
Updated August 24, 2021 at 9:25am
4
Most recent comment from [deleted]:Hi Paul,thank you for elaboratingThat would be a bit tricky, as Amelia does require an employee to be assigned (but they can be hidden from the client), and a work schedule to be made.You could make t ...