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Public Tickets

Ash non-selected options disappearClosed   Amelia   Updated August 23, 2021 at 8:35pm   6 Most recent comment from Ash:It's very disappointing to wait all day for a response and the response doesn't even address my original issue. David Integration with elementorClosed   Amelia   Updated August 23, 2021 at 12:44pm   4 Most recent comment from [deleted]:Hi David I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having ... Nickie Time every 15minutesClosed   Amelia   Updated August 23, 2021 at 12:16pm   6 Most recent comment from [deleted]:Hi NickiePlease make sure you are booking the event using information that have not been previously associated to any other user account. In the Events tab you will be able to chose the time frame an ... Miriam Michalak Hide Event from Calendar but not siteClosed   Amelia   Updated August 23, 2021 at 11:28am   2 Most recent comment from [deleted]:Hi MiriamThank you for reaching out to us.I'm afraid since all events in the "events list" have the same HTML structure and classes, we can't add a specific class based on the event tag so ... Willard Can a customer be an employee?Closed   Amelia   Updated August 23, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi WillardThank you for reaching out to us.Unfortunately it is not possible to have one user account perform two different roles - employee and customer at the same time. You will need to create a sep ... Vivien Vereczki activation errorClosed   Amelia   Updated August 23, 2021 at 9:10am   2 Most recent comment from [deleted]:Hi Vivien,thank you for letting us knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Erik STARTTLS supportClosed   Amelia   Updated August 23, 2021 at 8:30am   2 Most recent comment from [deleted]:Hi Erik,thank you for reaching out to usI'm afraid that we don't have this integration at the moment in Amelia SMTP; I'll kindly ask you to add it as a feature suggestion on this page ... Émilie RefoundClosed   Amelia   Updated August 23, 2021 at 8:20am   2 Most recent comment from [deleted]:Hi Émilie,thank you for reaching out to usAs our policy states 15 days, and it is the responsibility of our client to be aware of that time when purchasing,  I have reached out to the department t ... Nils Several appointments with one serviceClosed   Amelia   Updated August 22, 2021 at 10:23pm   2 Most recent comment from [deleted]:Hi again, Nils,Probably it can be achieved with Packages of Services. Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In ... Joseph Benson Payment GatewayClosed   Amelia   Updated August 22, 2021 at 10:05pm   2 Most recent comment from [deleted]:Hi, Joe,Thank you for choosing Amelia.If I'm not mistaken, GoCardless is included in WooCommerce payment getaways. If so, then it can be used through our integration with WooCommerce.Otherwise, ... Martin Overbeck 10x Clips - clients credit?Closed   Amelia   Updated August 22, 2021 at 6:11pm   6 Most recent comment from [deleted]:Hi again, Sanna,Thank you for sharing with us.Yes, unfortunately, at the moment we don't have integrations with these extensions.It probably can be done with some custom work, but our developers ... Sanna Custom field does not display for newly created eventsClosed   Amelia   Updated August 22, 2021 at 6:02pm   2 Most recent comment from [deleted]:Hi, Sanna,Thank you for choosing Amelia.Yes, I'm afraid, at the moment Custom fields cannot be assigned to the newly created Services automatically, therefore, you have to go to the Amelia -> Cu ... Sergio Usón About Amelia Customer DashboardClosed   Amelia   Updated August 22, 2021 at 5:58pm   6 Most recent comment from [deleted]:Hi, Sergio,Blaženka is out of the office today, therefore I will respond to your question.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? ... adeel CustomizationClosed   Amelia   Updated August 22, 2021 at 4:53pm   2 Most recent comment from [deleted]:Hi again, Adeel,I just responded to the other ticket that you have, so I believe there's no need to duplicate the same information here.Please let us know if you have any other questions.Best Reg ... adeel CustomizationClosed   Amelia   Updated August 22, 2021 at 4:52pm   2 Most recent comment from [deleted]:Hi, Adeel,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to limit Managers access to information.We received a couple of similar requests recently, however, our te ...