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Public Tickets

Desiree usersClosed   Amelia   Updated November 1, 2021 at 11:43am   12 Most recent comment from Aleksandar Vuković:Hello DesireeThe email address you tried to use to create an employee ([email protected]) is already used by a customer:The Amelia Employee you have created with email [email protected] ... Abby Subscription for classesClosed   Amelia   Updated October 31, 2021 at 10:25pm   2 Most recent comment from [deleted]:Hi AbbyThank you for reaching out to us.Unfortunately, at the moment there's no feature in Amelia that would allow creating memberships. You can use Memberpress as a membership plugin. Memberpre ... Sadeer Al-Salihi Custumazation questionClosed   Amelia   Updated October 31, 2021 at 9:41pm   2 Most recent comment from [deleted]:Hi SadeerThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... Darryl Erentzen Services dropdown not showing upClosed   Amelia   Updated October 31, 2021 at 8:43pm   4 Most recent comment from [deleted]:Hi DarrylThank you for reaching out to us.Apologies for the late reply, I am glad to hear everything is working now.If you come across this issue again here are some points you can check 1. Are these ... C.C.D. G.B. Morgagni Content of custom fields is not savedClosed   Amelia   Updated October 31, 2021 at 6:36pm   4 Most recent comment from [deleted]:You are most welcome on behalf of the entire team I wish we could have been more helpful. If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonde ... C.C.D. G.B. Morgagni Notification problemClosed   Amelia   Updated October 31, 2021 at 6:35pm   6 Most recent comment from [deleted]:Good dayThank you for the update we are glad to hear that.We are still looking into the second issue you mentioned in your second ticket and we will update you as soon as we have more information.Than ... Jordi difference of 1 hour in working hoursClosed   Amelia   Updated October 31, 2021 at 6:00pm   2 Most recent comment from [deleted]:Hi JordiThank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the ... Willem Export custom fieldsClosed   Amelia   Updated October 31, 2021 at 5:30pm   2 Most recent comment from [deleted]:Hi WillemThank you for reaching out to us.Custom Fields on their own should be exported in a separate column like this: However, for one person, I'm afraid that all Custom Fields (when there are ... Jeremy Wilson Plugin is not updating CustomizationsClosed   Amelia   Updated October 31, 2021 at 5:16pm   2 Most recent comment from [deleted]:Hi JeremyThank you for reaching out to us.We strongly suggest excluding pages with Amelia forms from caching to avoid such conflicts. Please reset the booking form from the Customize tab, clear your c ... Roy change reservation after no paymentClosed   Amelia   Updated October 31, 2021 at 4:07pm   2 Most recent comment from [deleted]:Hi Roy Thank you for reaching out to us. I'm afraid, it's not possible to display only paid Appointments in the Amelia Calendar. However, Appointments with Pending status are marked with a ... Quauhtli Martínez My main Website's SVG logo gots repeated after entering 3rd step of service registrationClosed   Amelia   Updated October 30, 2021 at 5:59pm   9 Most recent comment from [deleted]:You are most welcome on behalf of the entire team If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Gabriele Caroli List of closed eventsClosed   Amelia   Updated October 30, 2021 at 7:54am   4 Most recent comment from [deleted]:Hi, Gestio,Sorry for the delayed response.I'm afraid, at the moment this code can display only a particular number of days. It's not possible to make it work conditionally i.e. depending on ... Tania Hiatt Buddy BossClosed   Amelia   Updated October 30, 2021 at 7:24am   2 Most recent comment from [deleted]:Hi, Tania,Sorry for the delayed response.Yes, you can add Amelia booking form and/or Customer panel to BuddyBoss profiles.I'm not sure what you mean by "our booking fee", but if you are referrin ... parv Problems with NotificationsClosed   Amelia   Updated October 29, 2021 at 8:50pm   6 Most recent comment from [deleted]:Hi, Parv, Thank you for the credentials. Please note that Employees don't have an option to reset their passowrds through the Employee panel, therefore they cannot receive such notifications. Onl ... Alvaro Book PackageClosed   Amelia   Updated October 29, 2021 at 2:55pm   2 Most recent comment from Aleksandar Vuković:Hello AlvaroThank you for your purchase.When you create a package, you define the number of appointments that will be bookable for a specific service, and you set the minimum and the maximum number of ...