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Public Tickets

Sanna Scroll to top after click on cancelClosed   Amelia   Updated December 9, 2021 at 11:09am   5 Most recent comment from Stanislav Snagovskiy:Hello Sanna,Unfortunately, this can't be done at the moment, since we don't have a hook for the "Cancel" button yet. Our developers will include new hooks for one of our future updates, so y ... Alexander No ability to charge deposits on manual appointment creationClosed   Amelia   Updated December 9, 2021 at 10:20am   4 Most recent comment from Marko Davidović:Hello Alexander, Thank you for purchasing Amelia, and for reaching out to us.Amelia is not a payment provider, and we use external providers' APIs which are somewhat limited. The API that's ... JESSICA DEVEREUX Confirmation emails not sendingClosed   Amelia   Updated December 9, 2021 at 9:05am   6 Most recent comment from Marko Davidović:Hello Jessica, There was no such notification yesterday and we checked again you did not set up for approved template notifications. The template for these notifications is completely empty and for t ... nursehelp nursehelp configuracion agendaClosed   Amelia   Updated December 9, 2021 at 7:57am   4 Most recent comment from Marko Davidović:Hello,Please write to us in English about what exactly is the issue in more detail. Our support is exclusively in English but for shorter tickets, we can use google translate but simply sometimes the ... krishna aura Email mandatory when creating amelia customer from backendClosed   Amelia   Updated December 8, 2021 at 8:14pm   2 Most recent comment from [deleted]:Hi krishnaThank you for reaching out to us. New Customers will be created in Amelia automatically, after their first booking. Also, you can add them manually on the back-end Customers page but you can ... Jon Low Disabling Change password in Account ManagerClosed   Amelia   Updated December 8, 2021 at 4:42pm   2 Most recent comment from [deleted]:Hi Jon Thank you for reaching out to us. Unfortunately this cannot be achieved using the plugin's builtin features. You can disable the password for he customer panel though and this button will ... Alexander Global Default Deposits SettingClosed   Amelia   Updated December 8, 2021 at 4:39pm   5 Most recent comment from [deleted]:Hi AlexanderThank you for the clarification, that does make senseUnfortunately we don't have much control over this ticketing system so we won't be able to make any changes in that regard b ... Kenneth Soporte para creación de clientesClosed   Amelia   Updated December 8, 2021 at 4:09pm   3 Most recent comment from Stanislav Snagovskiy:Hello Diego, Thank you for reaching out to us. Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ... evan testing Block timesClosed   Amelia   Updated December 8, 2021 at 3:47pm   2 Most recent comment from Stanislav Snagovskiy:Hello Evan, Thank you for reaching out to us. Amelia has a Special Days feature for such cases. Special Days  – This feature allows you to configure one or multiple days when the employee’s sch ... Jon Low Reseting WP Amelia's transactionsClosed   Amelia   Updated December 8, 2021 at 3:27pm   2 Most recent comment from [deleted]:Hi Jon Thank you for reaching out to us. Unfortunately it is not possible to reset some parts of the plugin while leaving other parts intact. You can enable this option from the Activation tab and re ... Gerardo Petrosino User LocationClosed   Amelia   Updated December 8, 2021 at 2:55pm   6 Most recent comment from Stanislav Snagovskiy:Gerardo,Unfortunately, that's not possible. I recommend you to create a multi-site, so each location is actually on a different site.Have a nice day! Clément Customer with one Wordpress account but two AmeliaClosed   Amelia   Updated December 8, 2021 at 2:41pm   4 Most recent comment from Stanislav Snagovskiy:Hello Clément, Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea l ... Daniel Schindlower Change status webhook not triggeringClosed   Amelia   Updated December 8, 2021 at 2:09pm   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for purchasing Amelia, and for reaching out to us.Please do a screen recording so that we can see how you set up the webhook, how it triggers, etc.Would you be able to provide ... Góra Edina weekly group classClosed   Amelia   Updated December 8, 2021 at 2:04pm   5 Most recent comment from Marko Davidović:Hello Góra, Thank you for purchasing Amelia, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual.  ... Riccardo Lazzari Phone Number PrefixClosed   Amelia   Updated December 8, 2021 at 1:52pm   2 Most recent comment from Marko Davidović:Hello Riccardo, Thank you for purchasing Amelia, and for reaching out to us.You can change the default phone zip code in Amelia/settings/company settingsIf you have any more questions please feel fr ...