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Public Tickets

Caleb Help with double bookingsClosed   Amelia   Updated December 10, 2021 at 12:29am   4 Most recent comment from Aleksandar Vuković:Hello DavidCaleb never responded to this, so we can't say if the issue he faced is the same that you're facing on your site.I just responded to the other ticket you have open, so please res ... Muhammad Afiq Ibrahim Link Zoom not shown at emailClosed   Amelia   Updated December 9, 2021 at 4:38pm   4 Most recent comment from [deleted]:Hi MuhammadThank you for the update, we are glad to hear that If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Peter Pre-Select PurchaseClosed   Amelia   Updated December 9, 2021 at 4:37pm   2 Most recent comment from [deleted]:Hi PeterThank you for reaching out to us.In general, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates. ... Pepy Customers appointments have been cancelled automaticallyClosed   Amelia   Updated December 9, 2021 at 3:45pm   4 Most recent comment from [deleted]:Hi Pepy1. For example: https://chrome.google.com/webstore/detail/malware-url-scanner/ianpniapgjchiheejeipopldaanbjicd This virus & URL scanner is a chrome extension which checks any URL for potenti ... Cheying Customize field with conditionClosed   Amelia   Updated December 9, 2021 at 3:19pm   2 Most recent comment from Uroš Jovanović:Hello Cheying, Thank you for reaching out to us. Unfortunately, this is not available with the plugin's inbuilt features, as the custom fields cannot contain conditional values that could be used ... Rosetta Facciolini ​How to select customer login?Closed   Amelia   Updated December 9, 2021 at 2:30pm   5 Most recent comment from Marko Davidović:Hello Rosetta, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Ruben Mandema Front-end panels not showing upClosed   Amelia   Updated December 9, 2021 at 2:27pm   3 Most recent comment from Uroš Jovanović:Hello Ruben,Thank you for letting us know.Feel free to open a new ticket if you have any other questions. Quentin Lascoste Stripe Package Pro Payment two timesClosed   Amelia   Updated December 9, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hi PerrineUnfortunately this cannot be achieved using the plugin's builtin features. You can only enable deposit payment for the package but the remaining amount can only be paid on site. I' ... Kim Eglin Closed Usergroups for certain EventsClosed   Amelia   Updated December 9, 2021 at 1:46pm   2 Most recent comment from [deleted]:Hi KimThank you for reaching out to us.Unfortunately there is no builtin feature for this. What I can suggest is adding tags to your events and on one page (accessible to everyone) display all other ... Carles 3 questions about the pluginClosed   Amelia   Updated December 9, 2021 at 1:32pm   4 Most recent comment from Marko Davidović:Hello Carles, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Azin Mehrjou Schedule syncClosed   Amelia   Updated December 9, 2021 at 1:25pm   6 Most recent comment from Marko Davidović:Hello Azin, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Kim Phu Notification Email to Employees OnlyClosed   Amelia   Updated December 9, 2021 at 12:43pm   2 Most recent comment from Stanislav Snagovskiy:Hello Kim, Thank you for reaching out to us. Provide me please with more information regarding this problem so I can help, screenshots, what email service do you use? I would like to clarify that If ... Clara Location questionClosed   Amelia   Updated December 9, 2021 at 12:40pm   2 Most recent comment from Stanislav Snagovskiy:Hello Clara, Thank you for reaching out to us. One employee can't work on multiple locations at the same time, you have to create 3 services "Versailles", "Louvre" and "Eiffel", so when one of ... phillipe souza Gift purchaseClosed   Amelia   Updated December 9, 2021 at 12:29pm   2 Most recent comment from Marko Davidović:Hello Phillipe, At the moment we only have Coupons. The only way someone can purchase an appointment as a gift, and have that person who receives the gift receive the email notification would be ... Kyle Amelia Booking - Round Robin Option?Closed   Amelia   Updated December 9, 2021 at 11:13am   2 Most recent comment from Stanislav Snagovskiy:Hello Kyle,Unfortunately, this can't be done at the moment, Amelia is assigning appointments randomly, but it should be evenly distributed.If you have any more issues or questions feel free to as ...