Public Tickets
Stephen GHOMMIDH
Customer / Password reset / WP usersClosed
Amelia
Updated August 27, 2021 at 11:21pm
4
Most recent comment from [deleted]:Hi, Stephen,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Gerbert Paanstra
Authorise Events / EmployeeClosed
Amelia
Updated August 27, 2021 at 10:47pm
22
Most recent comment from [deleted]:Hi, Gerbert,Thank you for the clarification.I just tested the User Role settings that you mentioned and I can confirm that at the moment it cannot be achieved through the User Role Editor plugin.We d ...
BLANCA ARNABAR
subdomainsClosed
Amelia
Updated August 27, 2021 at 10:33pm
5
Most recent comment from [deleted]:Hi, BLANCA,Thank you for the clarification.In Amelia, they will be considered as one domain and multiple subdomains (so, your current license will work fine with them).Please let us know if you have ...
Christian
Google Calendar integrationClosed
Amelia
Updated August 27, 2021 at 8:19pm
2
Most recent comment from [deleted]:Hi, Christian,Thank you for choosing Amelia.1. Unfortunately, it's still possible to connect only one G Cal to an Employee's account, but according to our tests that should work with importe ...
Gary
allow customers to select an employee from a listClosed
Amelia
Updated August 27, 2021 at 3:23pm
23
Most recent comment from [deleted]:Gary,Haha, thank you for your kind words.Then, please feel free to contact us once you have any other questions. Best Regards.
Chip Cox
Can't set up a serviceClosed
Amelia
Updated August 27, 2021 at 1:28pm
9
Most recent comment from [deleted]:Chip,Thank you for sharing your solution with us, that might be very helpful for other users.Please let us know if you have any other questions.Best Regards.
Mohammad Khyrul Islam Punom
Search booking form customizationClosed
Amelia
Updated August 27, 2021 at 12:47pm
2
Most recent comment from [deleted]:Hi MohammadThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. You can only use the customization available in our Customize tab.
I' ...
Ahmad Abdullahi Ahmad
FrontendClosed
Amelia
Updated August 27, 2021 at 12:46pm
4
Most recent comment from [deleted]:Ahmad,Thank you for the credentials.I can confirm that I can see the front-end booking form only when I'm logged in:I see that you use WP Rocket. Could you please exclude pages with Amelia from ...
Maniquant Jacques Jacques
Test StripeClosed
Amelia
Updated August 27, 2021 at 12:38pm
2
Most recent comment from [deleted]:Hi ManiquantThank you for reaching out to us.You need to use one of the Stripe's Test cards in order to test bookings with Stripe test mode, so you can't use an actual card with it. Once ...
Trey Barkett
Changing Email NotificationsClosed
Amelia
Updated August 27, 2021 at 12:32pm
2
Most recent comment from [deleted]:Hi TreyThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page i ...
Frédéric Prud\'homme
Service with a slot freeClosed
Amelia
Updated August 27, 2021 at 12:29pm
2
Most recent comment from [deleted]:Hi Frédéric
Thank you for reaching out to us.
If the employee is working on one appointment (service 1), from 09:00 - 12:00, only that service will have available slots for booking, while services ...
Debbie van Cleef
Booking wizard not visible on mobileClosed
Amelia
Updated August 27, 2021 at 12:07pm
4
Most recent comment from [deleted]:Debbie,That's great! Thank you for letting us know that you resolved the issue.Please feel free to contact us if you have any other questions.Best Regards.
Paul
Duplicate email addressesClosed
Amelia
Updated August 26, 2021 at 11:07pm
2
Most recent comment from [deleted]:Hi, Paul,Thank you for choosing Amelia.Yes, Amelia has this limitation on the back-end, so it's possible to use the same email for multiple users only on the front-end.You can suggest that as a ...
Trey Barkett
Connecting to Google CalendarClosed
Amelia
Updated August 26, 2021 at 10:55pm
2
Most recent comment from [deleted]:Hi, Trey,Thank you for choosing Amelia.Google Calendar integration works "inside" Amelia, in other words, it's available only for Employees, therefore, your Clients won't have access to you ...
Mohammad Khyrul Islam Punom
Service creation with start and end dateClosed
Amelia
Updated August 26, 2021 at 10:09pm
2
Most recent comment from [deleted]:Hi, Mohammad,Thank you for choosing Amelia.Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, ...