Public Tickets
kimjinwook
customizeClosed
Amelia
Updated September 17, 2021 at 12:55pm
16
Most recent comment from [deleted]:Hello kimjinwook, You are welcome. As far as I can see that is a custom field, so if you don't want it anymore you should go to the Amelia Customize page, to the Custom fields tab and then dele ...
Marco
Woocommerce pluginClosed
Amelia
Updated September 17, 2021 at 12:45pm
2
Most recent comment from Aleksandar Vuković:Hello MarcoThank you for your purchase, but the integration doesn't work that way.WooCommerce can only be used as a payment option in Amelia. That means that services linked with a WooCommerce p ...
Kari
Events and the calendarClosed
Amelia
Updated September 17, 2021 at 12:27pm
2
Most recent comment from Aleksandar Vuković:Hello Kari
Thank you for your purchase.
If you create an event with multiple dates and/or times, that will still be treated as a single event that's happening multiple times. What you need to do ...
Lauren Holland
Amelia - WidthClosed
Amelia
Updated September 17, 2021 at 12:14pm
5
Most recent comment from [deleted]:Hello Lauren, This is coming from some conflict with your theme or another plugin probably, unfortunately. You can check out on our demos how Amelia should look like. Please try deactivating any plug ...
Nina
Save button for appointment in back-end does not workClosed
Amelia
Updated September 17, 2021 at 11:29am
4
Most recent comment from [deleted]:Hello Nina, If you have the newest version of Amelia, 4.2 installed and active, and still have this issue, please provide me a temporary WP-admin (administrator) user for your site where this happe ...
Laura
Booking EventsClosed
Amelia
Updated September 17, 2021 at 10:45am
2
Most recent comment from Aleksandar Vuković:Hello Laura
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You could add an event and cance ...
andres
Services costClosed
Amelia
Updated September 17, 2021 at 10:29am
4
Most recent comment from [deleted]:Hi Andres, You are welcome, glad to see that , thank you for letting us know. If you have any other questions or issues feel free to open a new ticket and we will gladly help out.
Sean Strawsburg
Email Notification Errors (500)Closed
Amelia
Updated September 17, 2021 at 7:38am
2
Most recent comment from Aleksandar Vuković:Hello SeanSince this is a duplicate ticket, it will be closed.I'll respond to the other ticket soon.
Dominic
Stripe FilterClosed
Amelia
Updated September 17, 2021 at 3:30am
8
Most recent comment from Dominic:Thank you Aleksandar.
Stefanie Rossouw
Frontend LoadingClosed
Amelia
Updated September 16, 2021 at 11:33pm
6
Most recent comment from Aleksandar Vuković:Thanks for that troubleshooting, Stefanie!I really appreciate that, in this hectic environment with half of our team out sick, you really saved us a lot of time and I thank you for it!My apologies if ...
Andy Cereghino
Booking resourcesClosed
Amelia
Updated September 16, 2021 at 10:38pm
2
Most recent comment from Aleksandar Vuković:Hello AndyAt the moment, Amelia doesn't have capacity per location, so you wouldn't be able to add that machine as a separate location.Another option of linking both employees to the same go ...
J K
Google CalendarClosed
Amelia
Updated September 16, 2021 at 10:26pm
2
Most recent comment from Aleksandar Vuković:Hello Jeff Unfortunately, no. Google Meet will only work with Google Calendar enabled.
Jarno Kylander
Managing locations and employeesClosed
Amelia
Updated September 16, 2021 at 9:17pm
2
Most recent comment from [deleted]:Hi, Jarno,
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
I'm afraid, at the moment there's only ...
Julie Hunt-Juneau
Set up heldClosed
Amelia
Updated September 16, 2021 at 9:13pm
2
Most recent comment from [deleted]:Hi, Julie,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.1. You can set the front-end time format in the WP ...
J K
Missing available timesClosed
Amelia
Updated September 16, 2021 at 8:51pm
3
Most recent comment from [deleted]:Hi, Jeff,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Thank you for letting us know that you resolved the ...