As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

JOUSSEAUME OFFRES SUR UNE SEMAINEClosed   Amelia   Updated March 16, 2022 at 10:39pm   14 Most recent comment from Uroš Jovanović:Hello Eline,Thank you for that. I have sent you an invite from my personal email: [email protected] forward to talking to you. chauna Jones NotificationsClosed   Amelia   Updated March 16, 2022 at 3:24pm   5 Most recent comment from Miloš Jovanović:Hello Chauna, Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! When we went to your site we s ... sharon change labels for login customer panelClosed   Amelia   Updated March 16, 2022 at 2:51pm   2 Most recent comment from Uroš Jovanović:Hello Sharon,Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. I ... Alicia Duminy integration on WIXClosed   Amelia   Updated March 16, 2022 at 2:50pm   2 Most recent comment from Miloš Jovanović:Hello Alicia, Thank you for purchasing our product, and for reaching out to us. Unfortunately, this is not possible. Amelia is a WordPress booking plugin and it can be installed only in the WordPress ... Coke Alvarez Request an appointment with the same email and different nameClosed   Amelia   Updated March 16, 2022 at 2:29pm   4 Most recent comment from Miloš Jovanović:Hi, CokeThis is quite odd. If you'd like, I can take a closer look at the set up, and try to isolate the issue for you. Please provide me a temporary WP-admin (administrator) user for your site ... arifah TooltipClosed   Amelia   Updated March 16, 2022 at 2:23pm   2 Most recent comment from Miloš Jovanović:Hello Arifah, Thank you for purchasing our product, and for reaching out to us. - I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in f ... Harrold Cannot input purchase codeClosed   Amelia   Updated March 16, 2022 at 1:50pm   2 Most recent comment from Miloš Jovanović:Hi, HarroldThanks for reaching out to us.- You have Amelia light version installed.Can you please deinstall it, and then log into our store, https://store.tms-plugins.com/login ,using the credentia ... Gogo Næsted Forgot password doesn'tClosed   Amelia   Updated March 16, 2022 at 4:59pm   14 Most recent comment from Uroš Jovanović:Hello Gogo, The fix for this issue will be included in the next update that will be released tomorrow. Thank you for your patience. Laci Work HoursClosed   Amelia   Updated March 16, 2022 at 12:11pm   2 Most recent comment from Uroš Jovanović:Hello Laci,Thank you for reaching out to us.We have a plan to add this feature in one of the future updates but there is currently no such option. You can use the "Special days" feature in Amelia for ... Cesar Services not showing in catalogClosed   Amelia   Updated March 16, 2022 at 12:10pm   5 Most recent comment from Marko Davidović:Hello Cesar,Thank you for the more detailed explanation it is now clearer to us. Unfortunately, you can't achieve what you want right now with Amelia.You can make two services one of them to be f ... JOUSSEAUME HORAIRES DES SERVICESClosed   Amelia   Updated March 16, 2022 at 12:04pm   9 Most recent comment from Uroš Jovanović:Hello Eline, I responded on a different ticket. Please check the response and let me know if that is fine with you. Alicia Duminy request a refund.Closed   Amelia   Updated March 16, 2022 at 8:50am   2 Most recent comment from Marko Davidović:Hello Alicia, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to subm ... Louise Employee scheduleClosed   Amelia   Updated March 15, 2022 at 4:29pm   2 Most recent comment from Uroš Jovanović:Hello Louise,Thank you for reaching out to us.Unfortunately, that is currently not possible as that can only be achieved through the "Special days" feature in Amelia.Please feel free to search throug ... Ron Poppen Notifications(s) aswell send ad CSV attachementClosed   Amelia   Updated March 15, 2022 at 4:05pm   8 Most recent comment from Uroš Jovanović:Hello Lewis,Please go through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be ... Josue Bosque Discount Codes and GlitchesClosed   Amelia   Updated March 15, 2022 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Josue,Thank you for reaching out to us.Can you please elaborate on what the issue is exactly with the coupon codes?Looking forward to your reply.