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Public Tickets

David Payment not working / Scheduling not accurateClosed   Amelia   Updated January 18, 2022 at 10:41am   10 Most recent comment from Uroš Jovanović:Hello David,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Naji Ghobril RefundClosed   Amelia   Updated January 18, 2022 at 9:17am   2 Most recent comment from Stanislav Snagovskiy:Hello Naji,Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license : After you submit a ... Laurence Hop to edit WooCommerce Cart?Closed   Amelia   Updated January 18, 2022 at 9:13am   20 Most recent comment from Aleksandar Vuković:Hello RubenIf you're referring to the conditional logic in the emails, unfortunately, something like this is not possible with the plugin yet, but I will add your vote to our developers' To- ... vincenzo Dashboard Amelia backendClosed   Amelia   Updated January 18, 2022 at 8:44am   2 Most recent comment from [deleted]:Hello vincenzo You need to add custom CSS for it. This kind of custom work doesn't fall under included support for the plugin and we don't have a Back-end field where you can add your own ... Valeria Moore free eventsClosed   Amelia   Updated January 18, 2022 at 8:05am   2 Most recent comment from [deleted]:Hi ValeriaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Olivier Tilkin appointment's listingClosed   Amelia   Updated January 18, 2022 at 7:35am   5 Most recent comment from [deleted]:You're welcome, Olivier If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ron Poppen Notification TextClosed   Amelia   Updated January 17, 2022 at 10:29pm   2 Most recent comment from Marko Davidović:Hello Ron, Thank you for purchasing our product, and for reaching out to us.You can create custom notifications but, they are applied to all of the services, they cant be divided. It is a nice suggest ... Jacob Halkjær Cron jobsClosed   Amelia   Updated January 17, 2022 at 9:37pm   4 Most recent comment from Marko Davidović:Hello Jacob,Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!When we went to your site to try ... Ruben Mandema Amelia customfields > WoocommerceClosed   Amelia   Updated January 17, 2022 at 8:51pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ruben,Thank you for reaching out to us.This is the default description of WooCommerce's cart. Here's how this can be overridden. Go to Amelia Settings/Payments, and scroll down and op ... Jen Lucas How to handle event cancellationClosed   Amelia   Updated January 17, 2022 at 8:44pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jen,Thank you for reaching out to us.1) I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. There is no automatic way ... Hannah Laraway Error Request failed with status code 500Closed   Amelia   Updated January 17, 2022 at 8:12pm   2 Most recent comment from Stanislav Snagovskiy:Hello Hannah,I already answered you in another ticket, please let's continue to communicate about this issue there. I kindly ask you don't create multiple tickets with the same problem, it i ... Valeria Moore capabilitiesClosed   Amelia   Updated January 17, 2022 at 7:10pm   2 Most recent comment from Stanislav Snagovskiy:Hello Valeria,Thank you for reaching out to us.You can use "Booking Catalog View" to achieve this. How to set up Front-end Booking Catalog in the Amelia you can find here: https://wpamelia.com/servi ... Matthew Hellier Google syncClosed   Amelia   Updated January 17, 2022 at 6:58pm   4 Most recent comment from Stanislav Snagovskiy:Dear Matthew,You are welcome. I am glad that now everything is working fine.  In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google ... Ramiro go directly to checkoutClosed   Amelia   Updated January 17, 2022 at 5:08pm   2 Most recent comment from Uroš Jovanović:Hello Ramiro, Thank you for reaching out to us. If you want to skip the Cart and go directly on the checkout you still need to go through the database: database table wp_options -> search for "amelia ... Ruben Mandema Amelia customer extra fieldsClosed   Amelia   Updated January 17, 2022 at 4:55pm   2 Most recent comment from Uroš Jovanović:Hello Ruben,Thank you for reaching out to us.Unfortunately, there is no way to add custom fields to the customer profile and have them populated by the customer.Please feel free to search through our� ...