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Public Tickets

Ayishah Joanna Swiecinska reschedulingClosed   Amelia   Updated November 25, 2021 at 3:33pm   14 Most recent comment from [deleted]:Hi RandalWhen you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there, let us know the exact issue you are having and ... Arie Overlapping bookingsClosed   Amelia   Updated November 25, 2021 at 2:46pm   4 Most recent comment from [deleted]:Hi ArieI understand what you mean, you can't provide multiple services at the same time, right? I'm afraid there is currently no other way to avoid this other than setting a specific work s ... Jon Low Amelia LoginClosed   Amelia   Updated November 25, 2021 at 1:42pm   3 Most recent comment from Aleksandar Vuković:Hello JonUnfortunately, Amelia's Customer Panel is only used for managing the appointments and/or events and their profile, and the booking form can't be loaded in it.I'd advise you to ... Prateek Biyani Customer Panel Not workingClosed   Amelia   Updated November 25, 2021 at 12:44pm   2 Most recent comment from Marko Davidović:Hello Prateek, Thank you for purchasing Amelia, and for reaching out to us.You need to put placeholder% customer_panel_url%, not the URL. We suggest that you take a look at this article it will be of ... Chandra Nagireddy Amelia ConfigurationClosed   Amelia   Updated November 25, 2021 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Chandra, Thank you for purchasing Amelia, and for reaching out to us. In order to allow your customers to cancel and reschedule the appointments you will need to enable customer panel. Front-e ... Felipe Find Google Meet URLClosed   Amelia   Updated November 25, 2021 at 12:18pm   4 Most recent comment from Aleksandar Vuković:Hello again FelipeYou cannot resend the Google Calendar event creation. Check if this employee is connected to the correct Google Calendar in her profile.Did you add the %google_meet_url% in the email ... Guillermo Veiga Trivecart - Offsite checkoutClosed   Amelia   Updated November 25, 2021 at 11:38am   4 Most recent comment from Aleksandar Vuković:Hello GuillermoWe haven't had any other suggestions for either Split or Trivecart in the past few months, so these payment systems aren't on our roadmap yet.Our developers work on new featu ... Jeremy Avenarius Multiple logins when used with Membership pluginClosed   Amelia   Updated November 25, 2021 at 11:34am   8 Most recent comment from Aleksandar Vuković:Hi again JeremyThanks for your concern, we appreciate that. Thankfully, the symptoms are all mild.#1 - The booking form wouldn't be able to populate anything unless the customer is created in Ame ... Ilya Events details does't loads on admin pageClosed   Amelia   Updated November 25, 2021 at 11:22am   4 Most recent comment from Marko Davidović:Hello Ilya, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Arjan Olsder SMS / Email notificationClosed   Amelia   Updated November 25, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi Arjan Thank you for reaching out to us. You can send scheduled notifications with Amelia but you will need to set up a cron job for this type of notifications though.cron is a Linux utility which ... Romain Campenon Option to take an appoitment after that we pass the appoitment timeClosed   Amelia   Updated November 25, 2021 at 11:17am   2 Most recent comment from [deleted]:Hi RomainThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... Cliff Blade Service Time ChallangesClosed   Amelia   Updated November 25, 2021 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello CliffSince you enabled "Show booking slots in customer time zone" in Amelia's general settings, I'm seeing these times (in CET):The 10 PM time slot on my end is 11:00 in Honolulu, whi ... Ramiro Appointments link not workingClosed   Amelia   Updated November 25, 2021 at 12:10am   6 Most recent comment from Aleksandar Vuković:Hello RamiroThere's no such possibility. This can only be disabled by human interaction. Do you have other managers or admins on the site? Celia Rousset Woocommerce impossible to change cartClosed   Amelia   Updated November 25, 2021 at 12:09am   5 Most recent comment from Aleksandar Vuković:Hi again CeliaSorry, I first thought you had an issue with adding multiple items to the cart. What you're describing is not the default behavior of Amelia.I don't know why you faced the is ... Jeremy Avenarius Notification email templates not savingClosed   Amelia   Updated November 24, 2021 at 11:50pm   5 Most recent comment from Aleksandar Vuković:You're welcome, Jeremy.Glad I could be of help!If you need some further assistance, please feel free to reach out to us.