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Public Tickets

kearym When booking the form doesn't auto populate the phone numberClosed   Amelia   Updated January 31, 2024 at 10:38am   2 Most recent comment from Stefan Petrov:Hello kearym,Thanks for reaching out to us.If you are logged in as an admin, the booking form will populate, that's true, but you said that you tried to use the form and it doesn't work. Wo ... Rick Heijster As for reason for cancellationClosed   Amelia   Updated January 31, 2024 at 10:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion ... reg viguier paiement eventClosed   Amelia   Updated January 31, 2024 at 10:05am   6 Most recent comment from Uroš Jovanović:Hello Reg,Thank you for the update on this.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Santiago Gimenez need supportClosed   Amelia   Updated January 31, 2024 at 8:31am   2 Most recent comment from Marko Davidović:Hello there Santiago, Thank you for reaching out to us.We try to reply as fast as we can but when there is a great influx of tickets our response time is a little slower. Now I can see that this is ... Kirstyn Raasch WhatsApp used for calendar entriesClosed   Amelia   Updated January 31, 2024 at 8:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can create an appointment next-day reminder or for example, 1 hour reminder notification that will be sent to your employee before the appointment by ... jorge problems in upgrading from starter to standardClosed   Amelia   Updated January 31, 2024 at 8:15am   2 Most recent comment from Stefan Petrov:Hello Jorge,Thanks for reaching out to us.Judging by the title of your ticket, i can see that you need help upgrading from starter to standard. After the purchase of the new license (standard), you ne ... Konstantin Chepurnykh booking form and depositClosed   Amelia   Updated January 31, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.In that case you need to place a specific shortcode for each section like this for exampleAmelia Shortcodes and Front-end Implementation[ameliabooking ser ... Santiago Gimenez secunde requestClosed   Amelia   Updated January 31, 2024 at 7:55am   8 Most recent comment from Stefan Petrov:Hello Santiago,You need to change this in the Default Timeslot Step. By default is set to 30 minutes, it looks like it has been set to 1h in your configuration.You can find this in General settings Irena appointment times booking fixClosed   Amelia   Updated January 31, 2024 at 7:52am   8 Most recent comment from Stefan Petrov:Hello Irena,These settings can be adjusted to your liking. For the issue regarding the timeslot doesn't show free space, please open a new ticket, and we will help you there. In that way, issues ... Jeri Rosenthal Events List Booking Not WorkingClosed   Amelia   Updated January 31, 2024 at 7:49am   8 Most recent comment from Marko Davidović:Hello again Jeri,We are delighted to hear that everything is fine now and that it is working properly.Should you have any further inquiries, we kindly request that you open separate tickets for each q ... jorge cambio de starter a standarClosed   Amelia   Updated January 31, 2024 at 7:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Im afraid that we we did not get any message from youCan you please send this to us again?Looking forward to your reply.  Lisbel Valdés Rodríguez Slot AvailabilityClosed   Amelia   Updated January 31, 2024 at 6:59am   2 Most recent comment from Marko Davidović:Hello again,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appoi ... Santiago Gimenez i need up gred to proClosed   Amelia   Updated January 31, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can update at any time from your profile in our store. Since sales and promotions do not apply to upgrades and renewals we would suggest that you ask ... FilippoM Limit appointments per employeeClosed   Amelia   Updated January 30, 2024 at 6:06pm   4 Most recent comment from Uroš Jovanović:Hello FIlippo,Unfortunately, there is no workaround at the moment, but I hope that this feature will be implemented in the near future.In the meantime, please let me know if you have any other questi ... Paweł Bukowski BUG - the "multiple locations" caption is displayed even if there is only one locationClosed   Amelia   Updated January 30, 2024 at 5:57pm   2 Most recent comment from Uroš Jovanović:Hello Paweł,Thank you for reaching out to us.We have noted this issue and passed it to our developers to have it resolved. In the meantime, let me know if you have any other questions.