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Public Tickets

Namika .ics file showing wrong locationClosed   Amelia   Updated August 19, 2024 at 9:03am   16 Most recent comment from Stefan Petrov:Hi Namika,You are welcome, it took a while to find the root cause, but we've managed.Please, feel free to reach out to us regarding other issues or questions.Have a nice day! Dan Brenner Email Notifications Even After Attendee CancelsClosed   Amelia   Updated August 19, 2024 at 8:22am   11 Most recent comment from Uroš Jovanović:Hello Dan,The owner of the license needs to send us an email to [email protected] from the email that was used during the purchase of the plugin. The content should be that he/she agrees the o ... Tina Hoyer Blacklist/ block customersClosed   Amelia   Updated August 19, 2024 at 8:00am   2 Most recent comment from Uroš Jovanović:Hello Tina,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Grim Long Payment OptionsClosed   Amelia   Updated August 19, 2024 at 7:47am   2 Most recent comment from Uroš Jovanović:Hello Grim,Thank you for reaching out to us.At the moment, we have this option with the Stripe payment method, the name of the option is Stripe Connect.In regards to your suggestion, please feel fre ... Herbert Amelia will not show up on the mobile deviceClosed   Amelia   Updated August 19, 2024 at 7:46am   6 Most recent comment from Stefan Petrov:Hi Herbert,The solution would be to exclude Amelia from caching. There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disab ... Sarah CouponClosed   Amelia   Updated August 19, 2024 at 7:37am   3 Most recent comment from Stefan Petrov:Hi Sarah,Thanks for reaching out to us, I'm glad to see that you were able to find the solution. The package feature is great for this use case, where you can offer multiple services in one packa ... Anuj Kumar How to stop or disable this login emailClosed   Amelia   Updated August 19, 2024 at 7:23am   2 Most recent comment from Stefan Petrov:Hi Anuj,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3706910/ For future reference, please don't open mult ... Leon Email already exists with different name. Please check your name.Closed   Amelia   Updated August 19, 2024 at 7:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Just turn off this option in role settingsThat is it.Should you have any further inquiries, we kindly request that you open separate tickets for each ques ... Diana Ponce Mobile versionClosed   Amelia   Updated August 19, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please check if you can see the booking form on page when you are logged in? This is not issue with mobile view since there is no difference between deskt ... Jeroen Automatic sending invoicesClosed   Amelia   Updated August 19, 2024 at 5:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1. You can create extras for services 2. Unfortunately, you can not set the maximum that a customer can book. There are no restrictions in that regard I ... Jiravut Customize Form FiledsClosed   Amelia   Updated August 19, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello again, When you create custom fields you can choose for which service these fields need to appear like this Should you have any further inquiries, we kindly request that you open separate ticket ... Anne-sophie Booking several people in the same slotClosed   Amelia   Updated August 19, 2024 at 5:18am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is  ... Cameron restrict location for cleaning service when bookingClosed   Amelia   Updated August 19, 2024 at 5:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. There is no option that will stop customer to book for any reason in Amelia. So what yo ... Sarah HoursClosed   Amelia   Updated August 19, 2024 at 5:16am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ... Martin Booking notification to emailClosed   Amelia   Updated August 19, 2024 at 5:15am   4 Most recent comment from Marko Davidović:Hello again, Glad to hear that one issue is resolved. As for this issue, we are not sure what the issue is. Can you please explain to us in little more details what the issue is now? Looking forward t ...