As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Ruhel Resouce booking instead of employees.Closed   Amelia   Updated January 27, 2025 at 12:36pm   6 Most recent comment from Uroš Jovanović:Hello Ruhel, Thank you for the update on this. I will let you know as soon as possible. I appreciate your patience. Stephan Schulz TermineClosed   Amelia   Updated January 27, 2025 at 12:18pm   2 Most recent comment from Uroš Jovanović:Hallo Stephan, Ja, es ist möglich, Termine nur für bestimmte Tage buchbar zu machen. Du kannst dies tun, indem du den Dienst einem Mitarbeiter zuweist und seine Arbeitszeiten auf der Seite "Mitarbei ... Sean Howell Not receiving 'Pending' email notificationsClosed   Amelia   Updated January 27, 2025 at 12:06pm   14 Most recent comment from Marko Davidović:Hello again, We have accessed your site and noticed that you are still using WP Mail instead of SMTP Mail. As we explained in our previous reply a year ago, we can only provide limited assistance wit ... Colin Booking block hours!Closed   Amelia   Updated January 27, 2025 at 11:45am   4 Most recent comment from Marko Davidović:Hello again, Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best and hope you have a w ... Sruthi Ravindran PackagesClosed   Amelia   Updated January 27, 2025 at 9:23am   10 Most recent comment from Stefan Petrov:You are welcome, Sruthi. Great to hear that it's working now. Looking forward to hearing from you regarding other questions or issues. Have a nice day.  Amanda Customer Panel 2.0Closed   Amelia   Updated January 27, 2025 at 9:22am   6 Most recent comment from Stefan Petrov:You are welcome, Amanda. I'm glad that i could help.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Martin Herold Cannot change form visualClosed   Amelia   Updated January 27, 2025 at 9:17am   4 Most recent comment from Stefan Petrov:Hi Martin, Just a quick note—you’ll need to ensure you’re using the correct shortcode. There are separate shortcodes for each booking form: The old booking form uses: [ameliabooking] The new one ... Natascha Vantuykom disable google calendar invite emailClosed   Amelia   Updated January 27, 2025 at 7:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In settings integrations you can try and turn off send invitation mail Hope this helps. Should you have any further inquiries, we kindly request that yo ... Anja Amelia booking not showing after putting in widget shortcodeClosed   Amelia   Updated January 27, 2025 at 6:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you can see the booking form on page when you are not logged in WordPress or when you are looking form the incognito mode? If this is the ... isaac Inquiry: Weekend Bookings Without Online PaymentsClosed   Amelia   Updated January 27, 2025 at 6:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. The only way to achieve this is to create new services and then to set that these servi ... Mert Assistance with Customizing the "Create Appointment" Button in the Customer PanelClosed   Amelia   Updated January 27, 2025 at 6:38am   5 Most recent comment from Marko Davidović:Hello again, We sincerely apologize, but we are a bit confused at this point. Could you please clarify if everything is working correctly now? If not, kindly provide us with specific details about wha ... Lesley Moss Automatic invoices not sendingClosed   Amelia   Updated January 27, 2025 at 6:34am   5 Most recent comment from Marko Davidović:Hello again, We are delighted to hear this and we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Omar O'Hara Question Regarding Zoom Integration for Events in AmeliaClosed   Amelia   Updated January 27, 2025 at 6:33am   4 Most recent comment from Marko Davidović:Hello again, Something is not set up properly.  Besides sending the Zoom link in notifications, you can also find it inside the appointments and events information. If you are looking like an employe ... AMINE we don't receive Notifications either clientsClosed   Amelia   Updated January 27, 2025 at 6:32am   12 Most recent comment from Marko Davidović:Hello again, Not sure what do you mean exactly. You already have Amelia isnatlled. This is pretty easy and in Amelia you only need to enter the data that you get from your email provider that is it.  ... Chris D Checkbox formatting issueClosed   Amelia   Updated January 27, 2025 at 6:32am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate ticket ...