Okay

Public Tickets

Taya Raine Customer LoginClosed   Amelia   Updated January 29, 2024 at 8:43am   17 Most recent comment from Marko Davidović:Hello again Katrena,We appreciate your ongoing engagement with our support team, and we've addressed multiple tickets related to your concerns already. Based on our assessment, it appears that ... Benoit Lamaury Several questionsClosed   Amelia   Updated January 29, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Eric Golla Linking to eventsClosed   Amelia   Updated January 29, 2024 at 6:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is possible but since Amelia can only exist in WordPress environment you can not have only link for each event. But what you can do is you can ... Francisco Orta the hooks don't work for meClosed   Amelia   Updated February 1, 2024 at 1:37pm   6 Most recent comment from Marko Davidović:Hello Francisco,We just got the feedback from our colleagues and they have told us to ask you if you can please explain in more detail what you are trying to accomplish. The filter you mentioned doe ... Agence15zen Galoyer Configuration SMTP GmailClosed   Amelia   Updated January 29, 2024 at 6:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Some step you did not configured properly. So for SMTP notifications you need to set it like this SMTP (Simple Mail Transfer Protocol) – Here we show ... ¬eopoldo Macias Add a service to an employee with custom day and timeClosed   Amelia   Updated January 29, 2024 at 6:00am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Arnaldo User registerClosed   Amelia   Updated January 29, 2024 at 4:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set that the default status for services is approved in that case. Please go to service section then edit service and in service setting you ... Nadine Add event is not possibleClosed   Amelia   Updated January 29, 2024 at 4:59am   4 Most recent comment from Marko Davidović:Hello again Nadine, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Tom Multiple bookingsClosed   Amelia   Updated January 29, 2024 at 4:56am   4 Most recent comment from Marko Davidović:Hello again, We are not sure where and what you think that the issue is but we will try to help as best as we can. So, individual employee settings override the service settings. And when you set Empl ... Steve Law Messaging between customers and employeesClosed   Amelia   Updated January 28, 2024 at 9:22pm   2 Most recent comment from Uroš Jovanović:Hello Steve,Thank you for reaching out to us.There is no automatic way to do this in Amelia and thus can be only done outside of Amelia through direct contact via email.Please let me know if you have ... Maurizio Lattanzio Calendar viewClosed   Amelia   Updated January 28, 2024 at 9:16pm   2 Most recent comment from Uroš Jovanović:Hello Maurizio,Thank you for reaching out to us.The grey color represents the non-working hours and the white color represents the working hours (available hours for booking).Please let me know if you ... Glenn Email confirmations not sentClosed   Amelia   Updated January 28, 2024 at 5:16pm   2 Most recent comment from Uroš Jovanović:Hello Glenn,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Bouchnef ImadEddine plugin planClosed   Amelia   Updated January 28, 2024 at 3:08pm   2 Most recent comment from Uroš Jovanović:Hello Bouchnef,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3569719/ For future reference, please don't o ... Barad Dediashwili Multiple entry tickets in advance to an eventClosed   Amelia   Updated January 26, 2024 at 2:25pm   7 Most recent comment from Uroš Jovanović:Hello Barad,Glad to be able to assist you.Please let me know if you have any other questions. 坂本 Customization does not respond normallyClosed   Amelia   Updated January 26, 2024 at 1:50pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ...