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Public Tickets

Andres Mendez Amelia doesn't work on mobile; it loads on desktop and tablet but not on mobile.Closed   Amelia   Updated October 10, 2024 at 12:02pm   4 Most recent comment from Uroš Jovanović:Hello Andres, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Goran Time on confirmation mail is incorrectClosed   Amelia   Updated October 10, 2024 at 10:50am   6 Most recent comment from Uroš Jovanović:Hello Goran, I have not received any email when booking an event. I can see that you have the "PHP Mail" mail service set up. Please note: We strongly recommend changing mail service setting to SMTP ... Anatol Ludwig Cosimo Hanau Assistance with Google Calendar Sync and Email NotificationsClosed   Amelia   Updated October 10, 2024 at 10:39am   2 Most recent comment from Uroš Jovanović:Hello Anatol, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, plea ... benjamin how to configure this case ?Closed   Amelia   Updated October 10, 2024 at 9:56am   14 Most recent comment from Stefan Petrov:Hi benjamin, There are no specific shortcodes, but you can enable custom pricing for each service individually. This would be visible on the standard step-by-step booking form when selecting a service ... Jarek Synchronization of AMELIA and WOOCOMMERCEClosed   Amelia   Updated October 10, 2024 at 9:41am   8 Most recent comment from Uroš Jovanović:Hello Jarek, Glad to be able to assist you. I will have this ticket closed now. Danny Adam Booking Plugin Hangs on SubmissionClosed   Amelia   Updated October 10, 2024 at 9:06am   11 Most recent comment from Stefan Petrov:Hello Danny, Well, you can deactivate or remove it, there is no issue with that. As you saw, the booking is working properly, perhaps you can use Elementor as a builder. The numbers you see on the scr ... Israel Ben Harush time slotsClosed   Amelia   Updated October 10, 2024 at 9:17am   13 Most recent comment from Marko Davidović:Hello again, We have tested this again with the user that you have requested and once again there is no issue we booked a package without any errors. We will send you a new video in the attachment whe ... Andrea Pisana PAYMENTS DOESN'T WORKSClosed   Amelia   Updated October 10, 2024 at 8:15am   10 Most recent comment from Stefan Petrov:Hello Andrea, I see, but i'm not able to reproduce the case once again. Each time I'm able to enter all the credentials  Have you tried other browsers or clearing cache / cookies?      ... Chen van der Sluijs can not updateClosed   Amelia   Updated October 10, 2024 at 8:05am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. This does not look to us like Amelia is accusing this and we would have tens of thousands of tickets related to this. Please try and upload in 2 wa ... Justin Sackett EventsClosed   Amelia   Updated October 10, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Justin, Thanks for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Nina ross New Customer NotificationsClosed   Amelia   Updated October 10, 2024 at 7:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This does not need to be sent then. This notification is only triggered when they click to reset the password. Also they can not access the panel if they ... Martin JARVIS Autocompleting text fieldClosed   Amelia   Updated October 10, 2024 at 7:15am   2 Most recent comment from Stefan Petrov:Hello Martin Jarvis, Thanks for reaching out to us. Sorry to disappoint you, but unfortunately, currently, this is not possible to configure within Amelia features. It might be possible with the third ... Markus Größing adding location to ics fileClosed   Amelia   Updated October 10, 2024 at 7:12am   6 Most recent comment from Stefan Petrov:Hi Markus, You are welcome. Honestly, not many requests for this change, but we are looking forward to adding this in future updates, of course. Should you have any other questions or issues, feel fre ... Jack Anthony How to add Fixed depositsClosed   Amelia   Updated October 14, 2024 at 6:38am   12 Most recent comment from Stefan Petrov:Helo Jack, We've received the invoice from Paddle. I've attached it here.    erwin service to location LinkClosed   Amelia   Updated October 10, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If the are working on service 1 and 2 at the same time then you can not set this up. If employee is working on services from 11 to 12 then you can set lo ...