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Public Tickets

Robert Pothier Employee already exists...but DOESNTClosed   Amelia   Updated November 19, 2024 at 5:36pm   2 Most recent comment from Uroš Jovanović:Hello Robert, Thank you for sharing the details of the issue. It seems like the name or email you’re using for the new employee might already exist in the Customers section or among the WordPress us ... Phil Gehrke No booking possible frontend - no administration in backend possible - endless loop on Plugin SiteClosed   Amelia   Updated November 19, 2024 at 5:15pm   3 Most recent comment from Uroš Jovanović:Hello Phil, Thank you for reaching out to us. Can you please reinstall the Amelia plugin and let me know if the issue has been resolved? Looking forward to your reply.     Parrish Eyre Default Calendar Not Appearing CorrectlyClosed   Amelia   Updated November 19, 2024 at 1:38pm   4 Most recent comment from Stefan Petrov:Hello Parrish Eyre, It's usually a conflict with the caching plugin, but I can see that the booking form is actually in popup window. Make sure that the shortcode is properly added  You can als ... Jo Global colorsClosed   Amelia   Updated November 19, 2024 at 12:59pm   2 Most recent comment from Stefan Petrov:Hi Jo, Thanks for reaching out to us. This is already included in the old booking form version, but, unfortunately not in v2.  Please feel free to search through our feature suggestion page,  to s ... Francisco Latapiat Package employee selectionClosed   Amelia   Updated November 19, 2024 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Francisco, Thank you for your message! Currently, in Amelia, the booking form works as follows: the initial employee selection is tied to the service, but when a package is chosen, the employee ... Aurore Pantel absencesClosed   Amelia   Updated November 19, 2024 at 12:25pm   2 Most recent comment from Stefan Petrov:Hello Aurore, Thanks for reaching out to us. Unfortunatelly, the only option would be the "days off' feature, since when the recurring appointments are configured, customers would have the option ... Elizabeth Finlan Gift VouchersClosed   Amelia   Updated November 19, 2024 at 12:16pm   2 Most recent comment from Stefan Petrov:Hi Elizabeth, I hope you are doing well. Unfortunatelly, Amelia doesn't have gift voucher options, but instead, you can use coupons. Feel free to check out more information on this link.   TAFF Buffer Time After Prevents Booking At End Of Work HoursClosed   Amelia   Updated November 19, 2024 at 12:07pm   4 Most recent comment from Stefan Petrov:Hi TAFF, Unfortunatelly, this is not possible to configure since the buffer time is added to each appointment within the employee work hours configuration. In other words, both buffer time before and ... Eline Tibboel Event redirect after failed paymentClosed   Amelia   Updated November 19, 2024 at 10:27am   4 Most recent comment from Uroš Jovanović:Hello Eline, Thank you for your message! I appreciate you taking the time to explore Mollie as an option. If you have any questions or need further assistance, feel free to reach out. Kristijan Lazarev Price not calculated right awayClosed   Amelia   Updated November 19, 2024 at 10:23am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, it is not possible to display it that way because the design was intentionally created as such. During the design process, we conducted extensive research with large us ... Loft33 Event - HTML Editor triggering with emoticonsClosed   Amelia   Updated November 19, 2024 at 10:20am   4 Most recent comment from Uroš Jovanović:Hello, Thank you for your thoughtful feedback and suggestion! Adding a note above the editor is a great idea to help prevent confusion, and I'll be sure to pass it along to the team. We appreciat ... Eugene Amelia booking form not displaying on booking pageClosed   Amelia   Updated November 19, 2024 at 10:11am   12 Most recent comment from Marko Davidović:Hello again, No worries, glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you the ... Traci filters and option to remove date filter on the “Manage packages” pageClosed   Amelia   Updated November 19, 2024 at 9:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Not sure what you need but we just added X in time range so that you can turn off time range inquiry if that is what you need. You can take a look at our ... Nicolas Duarte Problem in Test Mode with StripeClosed   Amelia   Updated November 19, 2024 at 8:40am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Joel FinancesClosed   Amelia   Updated November 19, 2024 at 7:53am   9 Most recent comment from Stefan Petrov:Hi Joel, It has been fixed with the help of a third-party editor. Unfortunatelly, it's not an isolated case, but we will work on fixing this in future update. If you have any other questions, ple ...