Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Michael Prepopulate Booking Fields Based On Logged In UserClosed   Amelia   Updated February 12, 2024 at 6:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Regular fields can be pre populated when a customer had a Amelia customer role and he is connected to WP user. But custom fields cannot be pre populated ... Louise Cook Customised notifications for packagesClosed   Amelia   Updated February 12, 2024 at 6:58am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we try to help as best as we can and to offer any workaround but for some feature that are not built in there is none that we can offer.  Should you have any fu ... Roberto upgrade from starter to standardClosed   Amelia   Updated February 12, 2024 at 6:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that this is resolved and we will close this ticket but should you have any further inquiries, we kindly request that you open separa ... Jordan Barnett Time variable pricingClosed   Amelia   Updated February 12, 2024 at 6:57am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. You can not combine work hours of 2 employees so that one customer can book one appoint ... Michael Updating Tile InformationClosed   Amelia   Updated February 12, 2024 at 6:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggesti ... Olaf Kellerhoff Activation not allowedClosed   Amelia   Updated February 12, 2024 at 6:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You still have lite version installed not the full license.  You can download Amelia from this link https://we.tl/t-2roUzneGTv We are sending you a sho ... Jennifer Email notificationClosed   Amelia   Updated February 12, 2024 at 6:52am   7 Most recent comment from Marko Davidović:Hello again Marcin, I'm afraid that we do not understand your response. We asked you to provide us with temporary admin credentials and we are still waiting for the credentials. As soon as you se ... Udo Neumann LAbel Change in 7.4Closed   Amelia   Updated February 12, 2024 at 6:51am   5 Most recent comment from Marko Davidović:Hello again,My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that really matter to our future cus ... Rasmus Customer loginClosed   Amelia   Updated February 12, 2024 at 6:29am   4 Most recent comment from Marko Davidović:Hello Rasmus, Yes, if a customer is not an Amelia customer they can not log in to the Amelia customer panel. Should you have any further inquiries, we kindly request that you open separate tickets for ... Ste Anders Event Booking URLClosed   Amelia   Updated February 11, 2024 at 8:25pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.At the moment, there is no such automatic option, but you can configure each event on a separate page by creating a page for each event and adding them with the ... Erupt Media Cannot complete BookingClosed   Amelia   Updated February 11, 2024 at 8:11pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please let me know which version of the Amelia plugin you have installed on your website? If you are not on the latest version (7.4), please install it ... chamara SMTP email not sendingClosed   Amelia   Updated February 11, 2024 at 8:01pm   2 Most recent comment from Uroš Jovanović:Hello Chamara,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Oscar Soto Calendar not displayedClosed   Amelia   Updated February 11, 2024 at 7:57pm   2 Most recent comment from Uroš Jovanović:Hello Oscar,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Sona Positive Health Amelia booking toolClosed   Amelia   Updated February 9, 2024 at 2:10pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.We are currently working on it, but there is no ETA on when it will be implemented.If you have any other questions, please let me know if you have any other ques ... Derek Hudson Package durationClosed   Amelia   Updated February 9, 2024 at 2:00pm   4 Most recent comment from Stefan Petrov:Hello Derek,Apologies for the delayed answer. When the package is already booked by the customer, he wont be able to reschedule the appointment outside the time/date of "period available for booking ...