Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Wally Jones PaymentClosed   Amelia   Updated December 26, 2024 at 8:03am   21 Most recent comment from Stefan Petrov:Hi Wally, We've just released the Amelia 8.0 version, so I will send this one. Please, install it and let me know if it works.  Angelo PaymentClosed   Amelia   Updated December 26, 2024 at 7:48am   4 Most recent comment from Stefan Petrov:  Hi Angelo, Unfortunately, there isn't an option to reschedule events. Customers can view their appointments and events in the customer panel, but they can only reschedule appointments ... Geovanni Granda PaymentsClosed   Amelia   Updated December 26, 2024 at 7:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, this is not implemented yet, and we can not say if this will be implemented to not in the future. If you check the complete list this request actuall ... Dmitry CustomizationClosed   Amelia   Updated December 25, 2024 at 1:04pm   4 Most recent comment from Uroš Jovanović:Hello Dmitry, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Keren Felikman events not shown in the systemClosed   Amelia   Updated December 25, 2024 at 12:11pm   8 Most recent comment from Stefan Petrov:Was this issue previously visible? Sometimes when there was a user role conflict, and you change the permissions, Amelia still saves the permissions and therefore you see issues like this. Maybe you c ... varia bonora PackageClosed   Amelia   Updated December 25, 2024 at 11:20am   4 Most recent comment from Uroš Jovanović:Hello Varia, Thank you for your patience and for running the test. Yes, you are correct—if an appointment from an expired package is canceled, the lesson will not be returned to the package. This is ... Himanshu Getting the Current language aware service nameClosed   Amelia   Updated December 25, 2024 at 9:35am   2 Most recent comment from Stefan Petrov:Hello Himanshu, Apologies for the delayed answer. Each service has a 'translations' property (JSON). For example, if you want to get the service name translations, you can access them like t ... krisna purbaya reorder appointmentClosed   Amelia   Updated December 25, 2024 at 8:51am   6 Most recent comment from Marko Davidović:Hello again, Hopefully, this thia will be implemented in the future but we can not make any promises at this time. We wish you all the best and hope you have a wonderful day ahead.  Arthur Synchronisation Google CalendarClosed   Amelia   Updated December 25, 2024 at 8:45am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plu ... Sandrea cancel account... I'm within 15 daysClosed   Amelia   Updated December 25, 2024 at 7:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Chris Request a refund on amelia booking pluginClosed   Amelia   Updated December 24, 2024 at 9:48am   4 Most recent comment from Marko Davidović:Hello again, We understand in that case just follow the instructions that we have sent you bellow.  Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on ... DANY LOPEZ SMS Notification Blocked GloballyClosed   Amelia   Updated December 24, 2024 at 7:50am   4 Most recent comment from Stefan Petrov:Hi Dany, That’s unusual—we haven’t encountered this issue before. Would you mind sharing the WP admin credentials for one of the sites, along with the SMS login credentials, so we can investigat ... Adam Donatelli Not able to edit event & Not able to add more eventsClosed   Amelia   Updated December 23, 2024 at 2:22pm   2 Most recent comment from Uroš Jovanović:Hello Adam, Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred? If that is the case, you shoul ... Sameh A How can I set up payment for a series of classes/appointments.Closed   Amelia   Updated December 23, 2024 at 2:06pm   2 Most recent comment from Uroš Jovanović:Hello Sameh, Thank you for reaching out. Yes, you can use the "Packages" feature in Amelia to allow customers to book a series of classes with a single payment and registration. Here's how you ca ... christophe bug reportClosed   Amelia   Updated December 23, 2024 at 1:59pm   5 Most recent comment from Stefan Petrov:Hi christophe, No problem, you are welcome. Looking forward to hearing from you regarding other questions or issues. Have a nice day!