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Public Tickets

Katharina Lewis Categories are not displayed in every languageClosed   Amelia   Updated February 3, 2025 at 9:11am   3 Most recent comment from Stefan Petrov:Hi Katharina, Thanks for reaching out to us. Great news, thanks for letting us know. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  FotolabStudio How to show Amelia Add to Calendar Page upon completed paymentClosed   Amelia   Updated February 3, 2025 at 9:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will do our best to assist you, but to be completely honest, we are not entirely sure we fully understand the issue based on the information provided. ... oscar salcedo form to workersClosed   Amelia   Updated February 3, 2025 at 9:07am   2 Most recent comment from Stefan Petrov:Hi Oscar, Thanks for reaching out to us! Unfortunately, there isn't a built-in option in Amelia to allow employees to register themselves directly. If they attempt to "book" through the form, the ... Mark Colclough Edit pop up in Step-by-step Booking Form 2.0Closed   Amelia   Updated February 3, 2025 at 9:01am   2 Most recent comment from Stefan Petrov:Hi Mark, Customizing the booking form can be done in Customize settings. You need to select the Step by Step v2 / Service Selection Step, then in SubSteps, you have the option "Packages"       Larry Customize Form ColorClosed   Amelia   Updated February 3, 2025 at 8:56am   2 Most recent comment from Stefan Petrov:Hi Larry, This error occurs when the web page (or another resource) you're trying to access is restricted, meaning you don't have permission to view it. It’s called a 403 Forbidden Error ... Larry Services not Displaying nor Calendar ProperlyClosed   Amelia   Updated February 3, 2025 at 8:56am   2 Most recent comment from Stefan Petrov:Hi Larry, Great to see that you were able to find the solution. Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance. Best regards.  Juan Appointment section failureClosed   Amelia   Updated February 3, 2025 at 8:55am   2 Most recent comment from Stefan Petrov:Hello Juan, Thanks for reaching out to us. My first guess is that it could be the user roles conflict.  ou need to have only one role per user only admin or only manager or only employee.  Every rol ... Jason Huckabay How do I add fields so that my customers must enter an address when they book. We come to them so we need their address.Closed   Amelia   Updated February 3, 2025 at 8:42am   2 Most recent comment from Stefan Petrov:Hi Jason, Thanks for reaching out to us. There is a custom field called "Address" You need to configure the Google Maps Api first in order to use this custom field. You can find more information on t ... Javier Alonso Zoom IntegrationClosed   Amelia   Updated February 3, 2025 at 8:32am   4 Most recent comment from Stefan Petrov:Hi Javier, That's noted. The events can't be assigned to employees (as services) but we are looking forward on improving this in future updates.  If you have any other questions, please ope ... Mark Colclough Purchase Code Entry to every ticketClosed   Amelia   Updated February 3, 2025 at 7:10am   4 Most recent comment from Marko Davidović:Hello again, As soon as your other ticekts pops up we will respond to them. We will close this ticket now and we wish you all the best and hope you have a wonderful day ahead.  ALAN link para para generar contraseñaClosed   Amelia   Updated February 3, 2025 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to add a customer panel placeholder to your appointment-approved notifications like this for example  And when they book for the first time and ... Lorenzo HelpClosed   Amelia   Updated February 3, 2025 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In most cases the issue is that you did not add this service to employee work hours so please check this first. Please check these points: 1. Are these s ... Jason Huckabay Completed Option for ApptClosed   Amelia   Updated February 3, 2025 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not add or create a new status this needs to be developed so what you want at t ... chaitra Appointment not getting captured after customer makes the paymentClosed   Amelia   Updated February 3, 2025 at 6:33am   2 Most recent comment from Marko Davidović:You added a note 2 days ago on Saturday at 12:19pm Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and the ... Daniel Calvo Moreno Aditional Customer per aditional employeesClosed   Amelia   Updated February 2, 2025 at 6:25pm   4 Most recent comment from Uroš Jovanović:  Hello Daniel, Thank you for reaching out. Unfortunately, there is no such option available at the moment. However, we are always looking to improve Amelia, so feel free to submit your sugg ...