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Public Tickets

Fred Working on the shortcodeClosed   Amelia   Updated February 14, 2022 at 10:13am   11 Most recent comment from Marko Davidović:Hello Fred, Sorry for the late response. We are not working during the weekends and our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your ... Shandra General QuestionClosed   Amelia   Updated February 14, 2022 at 9:47am   2 Most recent comment from [deleted]:Hello ShandraUnfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion page, and see if someone may be alre ... KANA KIMURA Add new domainClosed   Amelia   Updated February 14, 2022 at 8:04am   2 Most recent comment from Uroš Jovanović:Hello Kana,Thank you for choosing the Amelia plugin.If you have bought your license directly from our website enter the purchase code in the “Purchase Code” option and click “Activate”.Hope ... Lavinia Cometti import customoreClosed   Amelia   Updated February 14, 2022 at 7:45am   2 Most recent comment from Uroš Jovanović:Hello Lavinia,Thank you for reaching out to us.Unfortunately, that feature is currently in development and it should be added in one of the future updates but I cannot provide you with ETA on when it ... Maria Möller No possibility to book two appointments at the same day, at the same location, at the same timeClosed   Amelia   Updated February 11, 2022 at 4:47pm   8 Most recent comment from Uroš Jovanović:Hello Maria,I have performed checks from the back-end and I can see that both "Nicole Ankerliebe" and "Jeannette Ankerliebe" are connected to the same Outlook calendar and that is the reason why the t ... Giam Design CustomizationClosed   Amelia   Updated February 11, 2022 at 4:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Giam,Thank you for reaching out to us.You can change the words "service" and "services" in Amelia > Settings > Labels:As for the word "package", you can change it through the .po files in amel ... Brad Hide Event Capacity For Events CalendarClosed   Amelia   Updated February 11, 2022 at 3:26pm   4 Most recent comment from Stanislav Snagovskiy:Dear Brad,You are welcome. I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Marc Rossen How to work with logged in Users?Closed   Amelia   Updated February 11, 2022 at 2:49pm   2 Most recent comment from [deleted]:Hello MarcThank you for reaching out to us.Please check out our documentation about Customer Panel here.When your customer (WP user with Amelia Customer user role) go to the front-end customer panel, ... Giam Group BookingClosed   Amelia   Updated February 11, 2022 at 2:32pm   2 Most recent comment from [deleted]:Hi GiamThank you for reaching out to us.You need to enable "Allow booking below minimum capacity" in Amelia / Settings / Appointments.If it is disabled, your front-end customers won't be able to ... Patrick create login by customerClosed   Amelia   Updated February 11, 2022 at 1:04pm   5 Most recent comment from Marko Davidović:Hello Patrick,There is no option with Amelia to make customers register this is not that kind of plugin that can lock down your site for customer without registrations.Our front-end Customer Panel all ... Baptiste timing feature of servicesClosed   Amelia   Updated February 11, 2022 at 11:59am   2 Most recent comment from Uroš Jovanović:Hello Baptiste,Thank you for reaching out to us.Your query is pretty clear. Unfortunately, it is not possible to have different durations for a single service. We have a plan to add a feature of the ... capkeltiek Event bookingClosed   Amelia   Updated February 11, 2022 at 11:41am   2 Most recent comment from [deleted]:Hi capkeltiekThank you for reaching out to us. At the moment, only one appointment or event can be added to the cart. This should be added in one of the future updates but unfortunately, I cannot prov ... Yamato Date that a customer added an appointmentClosed   Amelia   Updated February 11, 2022 at 9:42am   4 Most recent comment from Uroš Jovanović:Hello Yamato,Glad to be able to assist you.Feel free to contact us if you have any other questions. Alex Adding support staff not possibe?Closed   Amelia   Updated February 10, 2022 at 3:26pm   9 Most recent comment from Uroš Jovanović:Hello Alex,Please reach out to us if you have any other questions. Kingsley Chimezie StripeClosed   Amelia   Updated February 10, 2022 at 3:12pm   10 Most recent comment from Marko Davidović:Hello Kingsley, We are glad that Stripe works fine now, and that we were able to help you. Regarding the changes Amelia cant require anything to be mandatory with Stripe and WooCommerce payments, be ...