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Public Tickets

Molly Rose Jackson Google CalendarClosed   Amelia   Updated March 31, 2022 at 9:55pm   2 Most recent comment from Uroš Jovanović:Hello Molly,Thank you for reaching out to us.The issue here is probably with Google assigning too many access tokens to your existing employees. If you know your way around the database, you can check ... Ajay Variations in ServicesClosed   Amelia   Updated March 31, 2022 at 4:52pm   2 Most recent comment from Miloš Jovanović:Hello , AjayThank you for your interest in our product.For example, you can set up the time slot for one hour, and you can add extras: if your appointment is by default one hour but the client wants t ... Naomi Google Calendar Employee not syncingClosed   Amelia   Updated March 31, 2022 at 4:28pm   6 Most recent comment from Uroš Jovanović:Hello Naomi,Unfortunately, that is the URL of the admin panel of your website. Can you please provide me with the database URL, username, and password?Looking forward to your reply. Caston Jackson Customer DataClosed   Amelia   Updated March 31, 2022 at 1:31pm   4 Most recent comment from Miloš Jovanović:Hi, CastonI understand what you mean, and thank you for this feedback.I will pass this on to the developers, and they will look to find ways to improve that in the future.Please feel free to search ... Estelle Stripe activationClosed   Amelia   Updated March 31, 2022 at 11:30am   2 Most recent comment from Marko Davidović:Hello Estelle, Thank you for purchasing our product, and for reaching out to us.We have separate integrations for WooCommerce and for Stripe. You can't activate Stripe because you downloaded as m ... Elena Saygo Import Export SettingsClosed   Amelia   Updated March 31, 2022 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Elena,Thank you for reaching out to us.When you are moving to a live site from a local or stage site we can suggest using Plugin Duplicator. We use it and it's working fine because it will ... Jarno Kylander NotificationsClosed   Amelia   Updated March 31, 2022 at 10:35am   2 Most recent comment from Marko Davidović:Hello Jarno, Thank you for purchasing our product, and for reaching out to us.Unfortunately, there is no such possibility. Cron notifications are scheduled notifications and they are only related to t ... Giorgos Marn Service DescriptionClosed   Amelia   Updated March 31, 2022 at 10:01am   6 Most recent comment from Uroš Jovanović:Hello Giorgos,Please reach out to us if you have any other questions. Marius Show total (price) in event notification (multiple persons)Closed   Amelia   Updated March 31, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello Marius,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... sl chai Stripe not workingClosed   Amelia   Updated March 30, 2022 at 4:58pm   4 Most recent comment from Miloš Jovanović:Hey, slNo problem at all. I can see that my colleague Uros is assisting you on the other ticket, so, I am sure everything will be swiftly and correctly resolved. Thanks and don't hesitate to re ... Luis Herrera Error integración con PaypalClosed   Amelia   Updated March 30, 2022 at 3:07pm   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... adrian martinez Personal AreaClosed   Amelia   Updated March 30, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, adrian - I am not sure what you mean exactly as a personal area for customers. Front-end Customer Panel allows your customers to track, reschedule and/or cancel their appointments and events. In ... Happy Devs Part Time - Holiday WorkersClosed   Amelia   Updated March 30, 2022 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us. For that purpose, you can use the "Special days" functionality in Amelia, where you add which days you want to be available and you can set the working hours fo ... Nya Unable to install amelia pro versionClosed   Amelia   Updated March 30, 2022 at 8:47am   3 Most recent comment from Marko Davidović:Hello Nya, We are glad to hear that everything is as it should be. If you have any more questions please feel to open another ticket.We wish you all the best. Daniel Rose Users reporting issues bookingClosed   Amelia   Updated March 30, 2022 at 8:36am   14 Most recent comment from Marko Davidović:Hello Daniel,You are most welcome, we apologize for taking a little longer to resolve, but sometimes these things take a little longer to figure out exactly what it is the issue.We are glad to hear ...